One Hour Heating & Air Conditioning - Houston

Fast, very customer friendly and efficient follow up.

Extreme quality concern shown by installers and the end result was the best I've ever seen.

Great Service. The rep was professional and courteous. Explained everything to me in a clear detailed manner. My air was on the same night that he came to work on it. I would recommend.

I don't work with this business

They showed up on time, cleaned up all the mess they made & were very polite. Did a very professional job.

This was such a wonderful experience for such a horrible project. Nothing worse than A/C going out. From the time I called them at 5:00. Till it was fixed at 8:00 everything ran smoothly. Very professional and great customer service I'm so excited about the maintenance agreement they offered. No more worries all I gotta do is call them. I highly recommended One Hour A/C

Good job

Same day service, and the price was very fair. I was impressed with their service.

This has been the best decision I have made regarding hiring a repair professional.

No further comments

A/C is broke and I apparently need a new one however the guy only repaired a separate person has to come out to give a quote Which is really inconvenient

The technician was very polite, professional and knowledgeable. We had to replace the A/C unit and I feel we got a thorough and quite fair deal.

Great communication and customer service. Patched up our 20 year old dying system so we could have cool air while we figured out what path was best for us. Head and shoulders above the other two companies we tried.

The young man who did the A/C repair for me was very respectful, careful and professional. I am very pleased with the work performed. I'd recommend this young company to anybody who ask if I know anybody who does A/C repair.

This company came to my home on June 10th and replaced a fan motor on the AC/Heater unit. Cost was $999.99 or sign-up for service contract for 1 year at 15.99 per month and then the cost was reduced to $849.00. A little more overall, but service would be needed anyways. On June 22nd, my house was not cooling, so I called them back and they came out on the 23rd. The tech then tells me that my system is old and it all needs replaced. So why did the first tech not tell me that the system was old and needed replaced? Their excuse was that he was just trying to get my house cooled and help me out! They will not admit that the guy did not know what he was doing. In total, I spent over $1800 to find out that it all needed to be replaced. So, I let them send a salesman to my home, and give me a quote. The following is a copy and paste from their quote, -------------Investment Number Requested--------- HVAC Complete Single 14 - No duct corrections $11401 -$849 -$689 = $9854 Finance for as low as $124 / month with $0 down. Notice the $849 and $689 subtracted from the total cost? This is the money I had already spent that they were going to credit back to me. I believe they just jacked up the price and the subtracted to make it look like a great deal. I have another saleman with another company sitting with me right now. His quote is $7382, which I believe is reasonable. The One Hour salesman was not very knowledgeable about systems, this guy here right now has taken the time to thoroughly explain my options and gave me prices on three different ways to go. Beware of One Hour, they proved to me that they do not know what they are doing.