One Hour Heating & Air Conditioning - Houston

Very professional and customer friendly. Attentive to customer need.

the service technician was excellent

Very satisfied with the work that was done. Explained everything so we could understand.

I actually would have expected them to be able to clear and fix the condenser drain. They did make good recommendations as to a path forward to repair and improve both AC units. This was the initial task we hired them for. Not a full service as I expected.

have residential unit but because we live in a park model home they will not service unit crazy!!!

Josh did a through job. I highly recommend them.

Technician was very knowledgeable. Was able to make a quick assessment of problem and offer two solutions to keep my unit operating until I could get quotes on a new system. He did confuse me a bit about how old Freon systems are phasing out of the market and may or may not be compatible with newer systems.

They totally screwed the job up. I had to get them to come back out and they recommended another costly repair. I called someone else to get the repair done properly. Although I didn't pay for the first repair because they were late and they advertise if not on time you don't pay a dime . The first time was done incorrectly and the unit was over charged with Freon causing it to shutdown on over pressure. So the sent out another tech and he wanted to vacuum the system and recharge it and that would have been 1600.00 to do so . the company icalled out just reduced how much Freon was in the system and it was corrected that way and now is working properly. I don't recommend this company for repairs.

The condenser pan in the attic overflowed. It destroyed my ceiling & wall. They answered my call immediately on Fri. after 5pm in Father's Day wkend. Jose had the ac fixed in about 30 min. I can't thank them enough. They were reasonably priced as well.

Service person was very professional .

Came very late at night it was after 10pm . which made me feel uncomfortable since i called them at 2 pm. and he worked on the unit and it was 12am when he got through.

Good service

Very friendly and efficient with their work. They come out 2 times a year and service my unit. Very satisfied with their services,

Leonard had good customer service and was very honest.He really tried to help me and took his time to figure out what the real issue was. I trust this company and they give you 1 year warranty on their repairs.Ask for him when you call.

We thought the price was very reasonable for replacing the capacitor and condenser. He also checked the system and freon. Sean was very respectful and explained things well. I am a Mechanical Engineer and Sean really knows his stuff, very detailed. Excellent work, came sooner than expected. We would highly recommend One Hour Heating & Air Conditioning! Great job!

i called and they sent a tech out on a saturday. he quickly replaced a blower motor and the price was fair HOWEVER he did not check anything else. I even asked if they would come back Monday and woyld pay a service fee. No response. I had to hire a local and $680.00 to add 6 pounds of freon and leak stop. So, $480.00 $680.00 agreed the first bill would have cost more if the tech had actualy checked the freon and I woyld have been happy to pay that. I was informed by the next company that A.C. techs shoyld alwats check the freon. I dont have any ill feelings toward this company but really exspected a return call Monday or Tuesday at least. maybe they were just so busy I was accidentally overlooked.

The tech was friendly,knowledgeable, and explained everything to my satisfaction.