One Hour Heating & Air Conditioning - Houston

Always courteous and knowledgeable.

Jamarkus my service technician was very thorough in servicing my heating unit and did an unscheduled ac inspection. Provided excellent service.

We have used OneHour for over 10 years, and we trust them. They have done large expensive projects, routine spring/fall checks, and small-medium maintenance projects. A few times, their work did not quite solve the problem, and they always say what happened, when appropriate do not charge for the visit, and always honor their warranties without question.

Michael, the service tech, was very efficient and professional. Great service.

Michael, the service tech, was very efficient and professional. Great service.

Anthony Gomez is simply the best. Best diagnostician. Best educator. I wonâ t let them send me anyone else!

Anthony Gomez is simply the best. Best diagnostician. Best educator. I wonâ t let them send me anyone else!

Overall it was slow and frustrating and the cost was unacceptable. The original problem was Nest Error code 183 said it was a loose wire. AC unit would shut off. One hour Tech worked on the problem on 8/14/2024 for 3 + hours attempting to resolve it, Tech advised that the wire from the AC unit to the blower had to be replaced. 8/15/2024 - 2 techs arrived to replace that wire. Worked on the problem for 6 hours. In the end, they advised that the Nest Thermostat required replacement. I could go on in more detail but to close this- The error said thermostat and when they finally installed the new thermostat, the problem was fixed. It just took 10 hours and $1347 -This should have cost less than $350.

this guy was awesome I would give him more than a 5 if I could.

You could not have sent me a better technician GREAT SERVICE Alfredo Leon Will ask for him when I need a A/C technician 𠠠𠠼𠠠𠠼𠠠𠠼𠠠𠠼

Anthony was excellent. He was on time, knowledgeable, professional, upfront.

The sevice tech was Winston, he was very professional in the way he acted. After he changed the capacitor, the compressor was not kicking on. After about an hour of work he still could not get it going. The initial prognosis was the compressor needed to be changed. I was freaking out because the labor was going to be more than I could afford. I came I to the house for a moment to decide the payment method. When I went back out to discuss the path forward, Winston had gone back over everything and found a loose wire. Once he tightened it the compressor started working again. He could have just left it alone and recommended the repair like most would but he didn't. He has to be one of the most honest and trust worthy techs I have dealt with. I will be requesting him in the future if I run into problems again. He is an asset to One Hour Air

Professional job

Professional job

The technician was very patient and understanding. I believe he went above and beyond what most would have done.

Very professional, nice courteous young man.

The employee was very respectful and responded to any questions I had and gave a detailed walkthrough of the problem and process to get my ac system back up and running.

Very timely and efficient

Roberto and his assistant did an excellent job of moving my air condenser so that I could have a standby generator installed. Roberto was meticulous and very professional. He did an awesome job, especially is this hot Houston weather

Roberto and his assistant did an excellent job of moving my air condenser so that I could have a standby generator installed. Roberto was meticulous and very professional. He did an awesome job, especially is this hot Houston weather

The price for me was reasonable due to the time of service and after hours repair. This price would haven been cheaper during working hours but I wanted my AC to be fixed right away. The technician was very professional, friendly and knowledgeable.

Good help,

Prompt & Courteous Service Tech. Explained in detail what he was doing at every step in the process. Took pictures of the issues and explained throughly.

One Hour Rep Kenneth was excellentâ ¦great communication and service!