Nick's Plumbing & Sewer Service

Nick's was able to send someone out the same day I called. Albert arrived on time and after inspection, realized he had to order the part. He came back a few days later, only to realize that it was the wrong part - a mistake made by the supply house, not Albert. He asked them to overnight the correct part and he came back two days later to install the part.Albert was clean, professional and on time and very pleasant. He went out of his way to correct the problem with the part and the job done in a timely fashion. He even corrected a very minor problem with another toilet and did not charge for that.Even though the bill was higher than expected, I would definitely use Nick's plumbing again, expecially if all their employees are as courteous and professional as Albert

I used the Angie's list coupon to have leak test done. They were prompt professional and pleasant. The did the work I contracted for. The test however revealed a leak which resulted in a substantial additional expense. I proceeded with additional tweeting and repairs, but when those resulted in additional high dollar estimates for repairs, I grew cautious. They offered financing for half the required work at very high interest rates. I was beginning to feel a bit pressured, so I stopped work and got two other bids, both within 3 days. When the technician learned of that, he disappeared and has never called back. That sent up some red flags. I selected another plumber.

Overall, a fairly major job but I thought the price ($700) was on the high side. In hindsight, I could have asked for some other bids to complete the work to know if the price Nick's charged was competitive or on the high side but my tenants were without the use of the kitchen so I swallowed hard and approved the work. The plumbers were very courteous, professional, arrived on time, and completed the job in a reasonable time. Front office staff was also very courteous and friendly. Overall, I had a very positive experience with Nick's but thought the price charged was on the high side.

After fixing the kitchen sink he then proceeded with the work he had been called for originally. While previous plumbers we had called didn't know much about roof drains and didn't have any recommendations (or didn't follow-up or call back), Nick's knew just what to do. They noticed that the pipe fittings installed at the roof didn't match the rest of the drains, causing them to be inefficient and more susceptible to leaks. They exchanged those as well as repairing the drain that had previously been covered up. Then they tested the drains to make sure there weren't any blockages. We are very pleased with the work they did. Additionally, we decided to have a complete inspection done of the rest of the plumbing to avoid future issues. After this initial appointment, Nick (the owner) followed up with us to determine if we were happy with the work his employee had done and asked if he could come back to re-inspect the home (at no additional charge). The plumber who had previously come by apparently no longer worked with them and he wanted to be sure everything had been done properly. He was friendly and thorough, and seemed to really want to develop a long-term customer relationship. We were impressed with the follow-through and happy with the work.

Overall, the initial experience went well. It wasn't until follow up's that it went all down hill. I asked him for a general estimate to replaces all pipes underneath the house, he said 15,000$. So of course I asked for him to write up a real estimate to take to our mortgage company, he implied that he would have it out to me the next day (Friday). I had my 1 year old daughter with me, we had been there for over 2 hours and I had to leave. I told them to lock the back door when they were done since I don't have access to the keys. Before they could finish one of the guys locked them out of the house, so Will called me to see if I could come open the house again. I couldn't and told him it would be open first thing the next morning. He apologized and said everything would be done the next day. He called to confirm he went over there BUT one of the guys locked Will's clipboard with all the information in the house. I again, don't have 24/7 access to the house so I called my Realtor and he couldn't get over there but eventually he called a friend of his who has a master key to come open the door. He got his clipboard and told me he would get the estimate/drawings to me ASAP. I called Saturday to check up and see where everything was (he knew we were coming close to the end of our option period and knew I needed everything very quickly, which he said was no problem), unfortunately he said something happened with a lady that works with the office and she has a password on her computer he didn't know so he couldn't do the work and talked about taking someone's mother to the hospital. Alrighty then ? This was already supposed to be done. He calls me Monday to get the paperwork to me (I'm waiting for drawings, estimates, everything that was wrong, what they found, etc.) No, he shows up (AT MY APARTMENT DOOR AFTER I TOLD HIM TO LEAVE IT DOWN STAIRS WITH MANAGEMENT, I AM A SMALL FEMALE WITH MY 1 YEAR OLD, when a GROWN man calls to say he is down the hall at apt 205 and will be there in a second (considering I didn't GIVE him my apartment number), KIND OF freaks you out) with 1 pencil sketch, 1 photo copy of pencil sketch, and a piece of paper saying what they would do to fix the plumbing, nothing that say what is wrong and why all of this needs to be done, etc, etc. Of course offering 2,000 off if I sign within the next 3 days. I'm not even closing on the house until May ! So I call my friend who is helping me to come over because Will is coming back to my front door again (since he was sitting in the garage of my apartment complex which isn't easy to get into when there is clear visitor parking in the front, but I needed papers saying what was wrong). This time Will acts much more professional, explains everything, and doesn't call me "chick-a-dee" this time. After paying 400+ dollars I would expect someone to act more professional ALL THE TIME, and not show up with little pencil sketches... He made me feel very uncomfortable and I don't plan to use this company ever again.

In short, incompetent and expensive. I will not use again or recommend. See the description of services preformed for why I will not use Nick's Plumbing again.

I searched Angie's List to find the best plumbers in Houston. The search returned two I called for estimates. The first was Nick's and Chavez. Nick's plumbing was the first that could come to the House on the same day I called for an estimate. They were very professional and wanted to replace the entire main line from the meter to the house for $2,780, which did not cover the replacement of the concrete. They could schedule the appointment for the following day given I called them back in the early morning. Chavez Plumbing on the other hand could not come for an estimate the day I called but was able to come the next morning. The plumber came with an assistant and was able to give me an estimate to replace only the portion of the pipe that was broken and replace the concrete. I found this solution much more acceptable and did not understand the reason Nick's Plumbing suggested the entire pipe be replaced since only one section about 4 inches was broken. Chavez after completing the estimate returned to their shop to obtain a concrete saw and return to my house and completed the entire job in 3 hours as opposed to Nick's estimate of the job taking about a full day. Chavez left the site with the pipe fixed, concrete pored and saving me almost $2,000. This was completed approximately two weeks ago and no issue to date.

They were on time. Everything went great. They were knowledgeable. I was also very happy that they didn't try and sell me anything while they were out here since they were providing a free service for me.

It went much better than I expected. I was told they would be out between 10:00am-1:00pm. I received a call at 10:02 saying they would arrive in 15 minutes. After attempting to locate a clean out I was given the details on what it was going to cost to get the camera/locator on site and how much it would be if I did not have a clean out. Initial estimate was $1500. After difficulty getting the camera to feed down the vent, thanks mostly due to the odd piping job the house had, the sewer line was discovered running to the front of the house with no clean out. They had to dig a few feet to open up the pipe to see what was going on. They inspected the pipes under the house and reported back that it looked great. The problem was identified on the city potion of the pipes where it meets the sewer. They were able to get the mess off the root that was causing the problem and then gave me the information I would need to give to the city to get the rest of the work done. They did not try to push me to pay them to do it. Once they got it as clear as they could and had my homes sewer system operational again the final bill came one hundred under the initial quote. I would use them again and probably will in the near future when it is time to change my hot water heater.

On Monday I had Nick's Plumbing come out because the drain for my washing machine was overflowing on the rinse cycle and Drano MaxForce hadn't fixed the problem. Service rep came out and use a drill-attached snake, said he cleaned out some roots and mud, but after testing the drainage, still hadn't fixed the problem. He ran a hose down the pipe and encountered a blockage 15 ft from the washer. He speculated that the cast iron pipes under my foundation were rusted out, and gave an estimate to tunnel under the house and replace it for several thousands of dollars. This was the first time I had used Nick's, because they had mostly great reviews here in AngiesList. After pondering this, I called Sword Plumbing and asked them to send someone out with a camera cause I wanted to see this before spending the money and to get a second opinion. Doug showed up on time (actually a little early!), we discussed what the problem was, and he proposed (rather than the camera, which was going to be difficult since we can't locate any cleanouts) to send a REAL plumbers snake down the vent on the roof. 20 minutes later I had a properly draining pipe and NO evidence of rusted out pipes under the foundation (he ran the snake 65 feet!) Nick's representative allegedly encountered mud at 15 feet. Doug from Sword said the blockage appeared to be lint.....

A technician named Paul was nice, but could not address all of my issues. And he was a little sloppy with part of the job, wore the indoor protective booties outside to his van and back in several times, and got confused about the work. He was able to fix a minor toilet problem, a leaky faucet, and a bathtub drainage issue. But he broke another tub faucet fixture which he could not fix, thus making the problem even worse than before, and did not offer another option to repair it. I'm sure they have better technicians, but I would not give Nick's a second chance.

The service was good. He did a great job and I appreciate what he did. I will hire him again in the future.

Nick's Plumbing were going to charge $49.00 for a service charge to come to my home. I decided not to use them because of the charge. I appreciated that they told me about the service fee up front.

Nick's was the low bidder and did an excellent job. The crew came in on time and did an excellent including setting up the inspection. The quality of the work was vastly superior to the plumber a general contractor used on another job. Nick's is on my emergency call list and will be short listed for future work.

I had bought replacement tub & shower fixtures as part of a bath remodeling project and needed to have them installed. The old ones worked fine, but were ugly. When my toilet stopped up I decided to go ahead and have the plumber do the shower replacement as well. He gave me a fixed price and replaced the 3-handled fixture, shower head, tub filler, overflow and drain. The plumber was prompt, professional and very tidy. He explained my options and the cost for each. Once he was through he said he would throw in the toilet unstopping for free. I was very pleased with the service and will definitely use them in the future.

His name was Josh. He was on time and pretty punctual. He was efficient when he was here. It would be nice if they had capabilities to deal with water softeners but that is not something they do. He did a pretty good job. My son and I have both used him. We were both pleased and I would use him again.

I clogged my kitchen garbage disposal, which turned out to be me sending something too fibrous into the unit. I was unable to fix it myself (using drain opener). I found Nick's Plumbing here on Angie's List, and chose them because they are very close to my home. They were able to send someone immediately. The plumber arrived within half an hour, and was professional and considerate. Once I told him what I had done, he knew exactly where to look for the clog. In just a few minutes, he had cleared it. Upon testing for leaks, he found another problem -- the builder had put a gasket in incorrectly, which was causing the post-repair leakage. He fixed that, and Presto!, problem solved.

Service, punctuality, and professionalism was great. Just think the cost was overkill for about 20 minutes worth of work.

Albert from Nick's Plumbing came out and fixed a problem with our Noritz tankless hot water heater that had been plaguing us for several years. The service call was quick, on time and very professional. Albert located, explained and fixed the problem very quickly and effectively and now our water heater works better than ever. Nick's will be the plumber we call next time we have any plumbing issues.

He was very punctual and went right to work. I showed him the kitchen sink (it's a double sink with separate p-traps and pipes that join at the wall) and explained that when I turned on the dishwasher I heard drip sounds in the cabinet under the sink. There was water inside the cabinet. He checked out the individual lines and determined that the regular sink p-trap was leaking and the connection rings were badly corroded and recommended that they be replaced. He checked the other sink line which has the original disposal (42 year old house) and the connections to the dishwasher. The p-trap and pipes although old were still in reasonably good condition and not leaking. He replaced the p-trap and the connection pipes with pvc ones. I also talked to him about other plumbing issues that I had with the house and we went over each one and he gave me ballpark estimates at the time for each of the issues. He looked at the main bathtub because there was no water coming out when you pulled on the knob. He took apart the knob and it's pieces. He used a wrench to turn the water connection and water began running into the tub. He said that the cartridge needed to be replaced. He said that he would check and see if he had a cartridge for the connection since it was 42 years old and he had one to fit it. Yea, no trip to Home Depot! He installed the new cartridge and checked the connections for hot and cold water and the water was flowing well into the tub. He checked out the shower connection and it was okay as well....but the water was not draining from the tub. He took apart the drain switch and saw some hair around the bottom part. He augered the bathtub drain line and suddenly the tub was draining. He provided written estimates to three other possible plumbing jobs for the near future. He was in and out in 1-1/2 hours. Great job!!

I am a repeat customer and trust Nick's Plumbing. I have been taken in the past by other companies but I can honestly say that Nick's does a great job! they stand by there work and respond to new and old problems immediately. I trust no other and use them exclusively for all my plumbing needs. They are the best!!

Arrived on time and was quick to see the problem and how to fix it. Will be calling him back to replace our old steel pipes that have rusted soon! Highly recommended

Very well, called at 8 am, job was completed by 11am

They were punctual, polite,professional, and quick. They also provided good advice on how to address the problem in the future.

Yes. We've used Nick's Plumbing before. They're very prompt and reliable