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Mower Parts and Supply Company

4.5(
11
)

Lawn Mower & Power Tool Repair

About us

We provide parts accessories and supplies for lawn mowers, grass trimmers, blowers and other small engine powered equipment such as water pumps, pressure washers, and generators.

Business highlights

13 years of trusted experience

Services we offer

Pick-up and delivery is available for a small additional charge based on distance. We are currently unable to accommodate machines wider than 42" due to limitations of our relatively small facility. We welcome sharpening and preventive maintenance service on most brands of equipment.

Accepted payment methods

MasterCard
Visa

Reviews

4.511 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
0%
3
0%
2
18%
1
0%
Rating CategoryRating out of 5
quality
4.5
value
4.5
professionalism
4.4
responsiveness
4.5
punctuality
4.4
Write a review
Showing 1-11 of 11 reviews
Stephen B.
01/2016
2.0
lawn mower repair
  + -1 more
unknown
Description of Work: Were supposed to clean fuel line and replace gasket. It ran, but gas constantly leaked out.
Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0
$150
Ellen G.
08/2015
5.0
lawn mower repair
  + -1 more
unknown
Description of Work: Rebuilt 28 year old lawnmower so that it runs like new. It took awhile to get the parts, but the owner did a great job communicating. He is knowledgeable and passionate about what he does.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$250
Adam W.
05/2015
5.0
lawn mower repair
  + -1 more
unknown
Description of Work: Spring tune up - Service was performed promptly. I will bring my mower there for future service.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$38
Bailey G.
05/2015
5.0
lawn mower repair
  + -1 more
unknown
Description of Work: Tune up mower, sharper blade and repair front wheel drive
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Thomas H.
07/2014
2.0
lawn mower repair
  + -1 more
It went back and forth. He told me he was working on larger machines and didnt have time. It took a couple of weeks, then he finally picked up the two tillers. He did not pick up my lawn tractor because he didnt have transportation for it. He brought both back and said that the smaller tiller would cost more to repair than it was worth so he did not repair it. He said that the larger tiller was repaired. I cranked it up once and within five minutes it died, like nothing had changed.
Description of Work: Repaired tiller
Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
$99.32
Response from Mower Parts and Supply Company
Our apologies to [Members Name]. After 3 years in business, we have yet to invest in and accommodate storage for a trailer. In an attempt to get his smaller units out of the way, I went to his home in my small compact pick-up to retrieve his tillers. The units were poor quality and had been beaten and poorly maintained. My first inclination was to refuse the repairs, but knowing he would have a difficult time finding anyone else willing to help him, much less pick up and deliver, I decided to make an effort. When I returned the units, the larger one was running and the smaller was was returned not repaired with just a nominal check out charge. I did not charge at all for the transportation. He called a few days later saying the tiller was not working. My intention was to arrange for one of my landscape maintenance customers to pick up his riding mower for him, and put a portion of the tiller repair bill toward the repair of his Sears riding mower. As far as the long wait and erratic scheduling goes, sorry, nothing we can do. We are in a seasonal business, it is very difficult to accommodate everyone to their satisfaction. The easy ones will always get done faster. This type of pressure from the public, and lack of understanding by the public is what drives operators of small engine shops to becoming eccentric and rude. It also drives them out of business. Consequently, there are fewer and fewer of these shops in operation today. Compliance with government regulations, the high cost of labor and the added hidden costs of labor pitted against the public's attitude toward pricing and value of our services make it very difficult to make a living. We have an opportunity to earn 70% of our annual revenue in 7 months, and 30% during the other 5. No one plans or schedules maintenance on these machines, they wait until a month past when they actually needed them to get them serviced, then expect it to be done immediately and at a low cost. In closing, I will say that we invite everyone, including [members name] to give us the opportunity to service their needs, and we promise to do the honest best we can to provide good service at reasonable value while operating at a profit. So far, most of our customers have allowed us to do that. Thank you
Christine F.
05/2014
5.0
lawn mower repair
  + -1 more
unknown
Description of Work: Fixed spark plugs, mower tune up
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Bailey G.
05/2014
5.0
lawn mower repair
  + -1 more
unknown
Description of Work: Serviced and tuned up power edger, replaced belt and sharpened blade on mower
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Michael B.
01/2014
5.0
lawn mower repair
  + -1 more
Wonderful, fast, and fair service. Highly recommended.
Description of Work: Lawn mower tune up and repair, plus got my weedeater working better.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Mark N.
08/2013
5.0
lawn mower repair
  + -1 more
We live about 6 miles from the shop, but had no way to transport the generator. They picked up and later dropped off the generator for and extra 20 $ roundtrip. Very prompt service, they returned the generator the next day. Generator now starts with a single pull. Fully satisfied and highly recommended.
Description of Work: Have portable generator that had not been used since hurricane Ike. Would not start. they checked the unit, rebuilt the carburetor and changed the oil.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$148
JEFF B.
07/2012
5.0
lawn mower repair
  + -1 more
Great! Fast, excellent service, reasonable prices and friendly folks. Excellent location and easy to find.
Description of Work: Old fashioned lawnmower shop that also fixes generators and pumps. Just dont see places like this anymore.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$173
Julie A.
02/2012
5.0
lawn mower repair
  + -1 more
They were very informative about the tools that were repaired. A lot of information was given to me, which I appreciated.
Description of Work: I had my generator and power washer fixed.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200

    Contact information

    11716 Hempstead Rd, Houston, TX 77092

    http://www.mowersawsupply.com

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Lawn Mower & Power Tool Repair

    FAQ

    Mower Parts and Supply Company is currently rated 4.5 overall out of 5.
    Mower Parts and Supply Company accepts the following forms of payment: MasterCard,Visa
    No, Mower Parts and Supply Company does not offer free project estimates.
    No, Mower Parts and Supply Company does not offer eco-friendly accreditations.
    No, Mower Parts and Supply Company does not offer a senior discount.
    No, Mower Parts and Supply Company does not offer emergency services.
    No, Mower Parts and Supply Company does not offer warranties.
    Mower Parts and Supply Company offers the following services: Pick-up and delivery is available for a small additional charge based on distance. We are currently unable to accommodate machines wider than 42" due to limitations of our relatively small facility. We welcome sharpening and preventive maintenance service on most brands of equipment.

    Contact information

    11716 Hempstead Rd, Houston, TX 77092

    http://www.mowersawsupply.com