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Merry Maids of Houston

House Cleaning


Services we offer

HOME CLEANING SERVICES.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.07 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
57%
4
14%
3
14%
2
0%
1
14%


Rating CategoryRating out of 5
quality
4.0
value
3.6
professionalism
4.3
responsiveness
4.4
punctuality
4.7
Showing 1-7 of 7 reviews

Lydia O.
01/2014
3.0
house cleaning
  + -1 more
However, service was not consistent from one occasion to the next. I had signed a year contract. While they were very good at sending the same housekeeper each time, there were good days and bad days. |If in a pinch and I couldn't get anyone else I would use this provider.
Description of Work: The person they sent to clean was dedicated and did just what the service required of her.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$121

Monisha S.
03/2011
5.0
house cleaning
  + -1 more
They did a great job. Very professional and had a very positive attitude. Did a thorough job.
Description of Work: I hired them for a detailed cleaning on the day I moved into my new house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Teresa S.
03/2011
1.0
house cleaning
  + -1 more
See above.
Description of Work: I had them come twice and both times they had to come back because there were many things not cleaned as they prescribed. They broke something on the first trip and never offered to replace it. I complained and each time they offered to come back but I wanted the work done on the first trip. I will never use them again. They are very expensive and it is not worth it considering the poor job they actually perform.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0

$375

NINA S.
02/2011
4.0
house cleaning
  + -1 more
One thing I didn't expect was that when they dump the trash bins, they don't replace the bags. I suspect they don't know where the bags are... but I was home, and they didn't ask. Maybe there was a language barrier? So next time, I'l leave the trash bags out so they can replace the trash bins.
Description of Work: They deep cleaned my home, top to bottom. They did such a great job I hired them to do the regular once every two week cleaning. I have wood floors all throughout and noticed that after they clean, the dust bunnies don't accumulate quite as quickly. My last cleaning service, I would have dust bunnies accumulate within three days. It's been 1.5 weeks and I don't see any dust bunnies. I also like it that they have me check their work and sign off on it before they leave. That way, I can make sure they do a thourough job. I am OCD and my obsession is floors and dust - and they did a great job. They even cleaned my chandeliers which are two floors high, as well as the lintel over the front door. The price is a bit high - they originally quoted me $125, but my old service only charged me $85. So they worked with me, and I'm paying $105. For this service, I think the extra $20 is worth it as they do an excellent job. They came highly recommended to me by a friend who is also OCD, so I had a good feeling about this service. I appreciated that they were able to negotiate with me and not just a take it or leave it price. We'll see how they do over time, as they've only cleaned once so far. I did hire them to do my regular cleaning, so I hope that they keep up the great work. I've had other services before that started out really well and then the quality of the cleaning was not so good after a few years. So in about a year, I'll maybe come back and update this post to let you know if they are still doing the excellent job they started with my first cleaning.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$105

JUDY M D.
08/2009
5.0
house cleaning
  + -1 more
They are excellent. They are a little bit expensive, but they are worth it because they stay and they get the work done. If something cannot be done, they tell you. I really like them. They are prompt, friendly, and they do not bother you.
Description of Work: I use Merry Maids to clean my house. I am thinking about getting them monthly to do the work though.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CAMILLE P.
11/2007
5.0
house cleaning
  + -1 more
They were good. They had four people come out to do the cleaning and were here for about three hours. They were very friendly and helped me with whatever I asked them to do.
Description of Work: They cleaned my whole two story house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

02/2006
5.0
house cleaning
  + -1 more
When asked, any areas of greatest concern were cleaned well. A woman came consistently at the same time, and I trusted her enough to leave the house while she was working. Good customer service was offered, e.g. a sheet of the work done was left, and they called the day before to let me know she was coming. I switched and began using another service, only because I thought they charged a bit too much.
Description of Work: Merry Maids cleaned my house thoroughly, including mopping the hardwood floors, vacuuming, changing sheets etc.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

    Contact information

    12010 Bammel N Houston Ste L, Houston, TX 77066

    www.merrymaids.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning

    FAQ

    Merry Maids of Houston is currently rated 4 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Merry Maids of Houston accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Merry Maids of Houston offers free project estimates.
    No, Merry Maids of Houston does not offer eco-friendly accreditations.
    No, Merry Maids of Houston does not offer a senior discount.
    No, Merry Maids of Houston does not offer emergency services.
    No, Merry Maids of Houston does not offer warranties.
    Merry Maids of Houston offers the following services: HOME CLEANING SERVICES.

    Contact information

    12010 Bammel N Houston Ste L, Houston, TX 77066

    www.merrymaids.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM