Master Services, Inc.

chimney sweep, fireplace company

About us

We are a Certified Chimney Professional Company. Masters offers a variety of services. For your chimney, we offer service and can also build and install fireplaces. We repair and install custom gas log systems. We are fully insured and provide an excellent level of service. We maintain an excellent customer rating and can provide references when requested. In addition to the Houston area we service the entire residential and commercial areas for Dallas, Ft Worth, and Oklahoma City. Over 20 years of service has provided us with the experience to do the following: chimney cleanings, inspections, gas log and glass door sales, installation and repairs, waterproofing, crack repairs, dampers, smoking corrected, bird and animal removal, dryer vent cleaning, flashing, mortar crowns, and our custom caps. We also animal proof homes for rats, bats, etc. Senior Discounts - Insured - Satisfaction guaranteed. Don't wait, please call today! We look forward to hearing from you.

Business highlights

30 years of trusted experience

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.6127 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
13%
3
3%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.6
value
4.4
responsiveness
4.7
Showing 26-50 of 127 reviews

Jayne S.
10/2015
5.0
They were quick on the draw, called immediately, were very fast and efficient.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Carl B.
10/2015
5.0
Christopher and Daryl did a great job, customer service is excellent and job completed from estimate to completion in less than a week. Very satisfied and will use them again for cleaning etc

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$1,500

Tanya V.
10/2015
5.0
Great customer serivce

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ralph B.
10/2015
5.0
Great service. We purchased the house two years ago. We have not used the fireplaces but wanted to make certain they were safe to use this coming winter. Both were inspected but only one needed to be cleaned. The technician completed the work as planned and at a reasonable price. I will use them in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$229

Cindy S.
09/2015
5.0
Honest company. The technician inspected our fireplace, offered advise, and gave us an estimate of time for the foture as to when we would need the cleaning. He was knowledgeable, friendly and polite.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

jim s.
08/2015
5.0
did a great job, on time and very neat

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$225

Linda W.
08/2015
5.0
Always arrived on time, pricing was reasonable, the clean up after completing the project was great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Horace D.
06/2015
5.0
Very professional technician

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cindy W.
06/2015
5.0
Fast and reasonable!!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tasha C.
05/2015
5.0
I phoned at 11 a.m. and made a 2 -4p appointment. Darrell called at 2p and arrived at 2:45p. By 3p he had assessed the problem. Advised me that he couldn't fix one of them, but was able to fix the other. By 3:30 p I knew what action I needed to take, I had one exhaust vent covered and bird free. It cost $89 and I would call them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$89

Margaret L.
04/2015
5.0
They were professional, friendly and very knowledgeable. Diagnosed the problem with my fireplaces immediately. Would definately use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$179

Chad B.
03/2015
5.0
They were really good and their pricing was competitive and better than the other 2 options we had.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Donna R.
03/2015
N/A
For 15 minutes of inspecting and charging $100 was a little extreme. Polite and came when they said they would.

Rating CategoryRating out of 5
quality
5.0
value
2.0
responsiveness
5.0

Yes, I recommend this pro

Marilyn M.
02/2015
5.0
I needed a qualified fireplace technician to inspect and advise on needed upgrades and repairs for a fireplace that had not been used in several years. We couldn't have chose anybody better to do it. I was contacted very quickly following my entries to the Home Advisor website. Recommendations were provided along with an estimate of costs following a thorough inspection. Could not be more satisfied with the quality of the results. Very friendly and professional crew members.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$1,950

Carole C.
01/2015
5.0
I hired Master Services for repairs to be made at my sister's house in Webster, TX. Our technician was polite, professional, and knowledgable. He quickly determined the source of the water leak in the chimney. We needed to order a new chimney cap. Within a few days, the technician returned with the new cap and installed it quickly. We were very pleased with the company, the technician, the work, and the price. If I ever need chimney repairs at my own house, I will contact Master Services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$700

Delinda M.
12/2014
5.0
Technicians were on time and very knowledgeable. Talked with me about everything they were doing. Emailed me a all the information on update to the fire place along with my receipt. I will definitely use Masters again. Thanks!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$99

Judy H.
11/2014
5.0
Technicians were very professional and nice. They called me before arriving and completed the job in a timely manner. Answered all my questions and explained everything thoroughly. Also very reasonable on their prices. I will definitely be using them in the future and recommending to my friends.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$99

Shannon K.
11/2014
5.0
Was very informative about the cleaning and inspection and called before to work with my schedule. Excellent service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.5

Yes, I recommend this pro

Sergio E.
11/2014
5.0
The tech actually called before coming over. Was very friendly and offered explanations on whatever was asked.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

11665 Fuqua Drive, Houston, TX 77034

https://mastersserviceshouston.com/

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
Closed
Sunday:
Closed

Service Categories

chimney sweep,
fireplace company

FAQ

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 4:00 PM

Saturday: Closed

Sunday: Closed

Master Services, Inc. accepts the following forms of payment: CreditCard
Yes, Master Services, Inc. offers free project estimates.
No, Master Services, Inc. does not offer eco-friendly accreditations.
No, Master Services, Inc. does not offer a senior discount.
No, Master Services, Inc. does not offer emergency services.
Yes, Master Services, Inc. offers warranties.

Contact information

11665 Fuqua Drive, Houston, TX 77034

https://mastersserviceshouston.com/

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
Closed
Sunday:
Closed