M & M Roofing Co Inc

Roofing, Siding, Gutters,

About us

We specialize in home improvement including roofing, siding, foundation, windows, doors and radiant barriers, as well as installation and repair of shingles, gutter, and exterior painting. We will contact you quickly, meet with you personally and discuss your needs to make the best decision for your project. With offices in Houston, San Antonio, San Marcos, Beaumont, Dallas, Austin, Lake Charles, LA, and Lafayette. We can take care of your home improvement, repairs and development needs. Financing available. Additional email - mmroof@flash.net. Additional website - www.mmroofsiding.com. Additional contact name - Jessica Ortega, Doug Moncure.

Business highlights

42 years of trusted experience

Services we offer

Home Improvement - Roofing, Siding, Foundation, Windows, Doors & Radiant Barriers, Shingles, Gutter, & Exterior Painting.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.71,047 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
4%
3
3%
2
4%
1
8%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.7
punctuality
4.8

Filter reviews by category

Showing 576-600 of 1047 reviews

herb O.
11/2011
5.0
roofing
  + -1 more
MGreat. Roofers arrived when said they would, worked until the job was done, job was very high quality and the price was by a VERY large margin the best of all of the companies I asked to quote the job. They did a good job on cleanup, although I did ask them to come back and blow the roofing granules off my window sills - when I called they were very accommodating and came out to do the work promptly. I worked with David and he was excellent to work with -- I highly recommend the company and David in particular.
Description of Work: Replaced roof with GAF Timberline HD.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Response from M & M Roofing Co Inc
Thanks for the great report! We're pleased your project went smoothly. From start to finish, our staff and crews work hard to make things easy for you. David is a terrific manager and has been a positive asset to our company in the Katy and West Houston areas for years. I'm certain your new GAF roof will keep your home protected and when you need more home improvements, please call us first! Doug Moncure Owner, M&M Roofing, Siding and Windows

Victoria G.
10/2011
2.0
roofing
  + -1 more
The guy was nice but there was no follow up
Description of Work: I manage a apartment complex in Lake Charles, LA. I called the roofing company and asked if they would come out and give me a estimate of some roof repairs that needed to be done. The guy who came out was nice and we talked for awhile but then I never recieved their estimate or a phone call saying when I would get it. I was sure to ask the guy before he left when he thought I'd recieve it and he said within a few day. I never heard from them. Needless to say they lost out on a huge job with us and I won't be calling them again

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
3.0
punctuality
3.0


Response from M & M Roofing Co Inc
We're sorry for the miscommunication that seemed to occur beween this potential customer and our representative. In discussing the details with the sales person who worked on this estimate, he relayed that he did, in fact, email a quote to the client. Certainly we wish they had contacted him again or called our office when they didnt receive it in a timely manner. However, when this did not happen, we should have contacted them again ourselves to be certain they received it. We always welcome constructive critisim so we may learn from our mistake and make better contact with our customer in the future in order to avoid this happening again. We are glad they contacted us and were pleased with the representative; and truly hope they will give us another opportunity to work for them soon.

Phillip M.
10/2011
5.0
gutter repair, roofing
  + 0 more
Called Doug on Monday he came Tuesday to do his estimate, which was very reasonable, and came wed. to make the repairs! he explained that the current penetrations seals is usually what contractors put on new construction rubber seal and plastic, in which they start leaking after 3-4 yrs due to the rubber shrinking and drying out!. he also changed out the bad shingles in serval places and changed out the damaged gutter. I will call him again and recommend them to anyone!
Description of Work: Repair several spots on the roof that had bad shingles, installed lead seals on all penetrations through the roof, changed out a bad section of Gutter

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from M & M Roofing Co Inc
Excellent News!! thanks for the great review and we're so glad we could get everything done in so quick a fashion. Your roof and gutter repairs will keep your home in good shape. It's good to hear that you'll contact us again if you need our help for future home improvements! Please refer us to your friends and neighbors too. Doug Moncure, Owner, M&M Roofing, Siding & Windows

Jennifer E.
10/2011
2.0
roofing
  + -1 more
It was a bad experience. They estimated for two times as much work as other estimates that we got. The assessor did not even get on the roof and there was no damage to the roof at the area that he had pointed out and we had multiple roofers confirm that.
Description of Work: They came out to give us an estimate on a roofing job.

Rating CategoryRating out of 5
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0


Response from M & M Roofing Co Inc
We're always sorry to hear a less than positive review about us, even when we did not have the opportunity to prove ourselves in doing the work. When a good period of time has elapsed from the estimate date till the date of the review, as in this case; it makes it difficult to know all the circumstances of the situation. In speaking with our representative who went to see this customer, he did say he was seeing other potential hazards that would be a problem down the road, and estimated to include that work. I'm certain he felt it was a good idea to make the homeowner aware of these questionable repairs at the time he was at the home. This is one of the reasons why our quote was higher than others. Unfortunately, without being able to compare them directly, it would be hard to know exactly where the differences lie. A client is always welcome to do a portion of the work on the estimate, all of the work or certainly none of it, as in this case. On may occasions, a salesman will not have to go on the roof for the estimate and many of our long-time, experienced people will estimate from the ground and will be totally accurate. We apologize that the client was not happy with seeing that and saddened they felt a need to trust another companys word over ours. We hope to learn from constructive criticism and will keep these items in mind for the future. M&M has knowledgeable personell, great warranties and superior work and hope others will be able to see us be- A Different Kind of Contractor. Doug Moncure, Owner, M&M Roofing, Siding and Windows

helene M.
09/2011
5.0
gutter repair, siding, house painters, doors
  + 2 more
After interviewing 4 contractors, we selected M&M based on the price and David Boyle's easy going and open nature. David offered one of the best prices and was able to work with us on itemizing our wish list so we could determine what we could afford. We ended up being able to do everything we had hoped to accomplish! Each crew that came in was professional and did a great job. Since we typically do most remodeling work ourselves, this was the 1st time we had worked with a contractor and overall it was a good experience. I would hire David and his team again should a future project develop.
Description of Work: They removed the existing shake siding and replaced it with hardy plank, added additional soffit vents, then painted the house and added some gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Response from M & M Roofing Co Inc
We love to hear such Great News! Your house must be even more wonderful with new James Hardie Siding and paint; new gutters and soffitts for added ventilation- I know you were excited to see it all come together and so well too. Please tell your friends about the fine experience you had with Area Manager David and have them contact us as soon as possible! We hope to work with you again also for any futher improvements needed to your home. Doug Moncure, Owner, M&M Roofing, Siding & Windows

Michelle M.
08/2011
5.0
roofing
  + -1 more
Nathan came to the house to bid the job. He was prompt, professional, friendly. When he completed the assessment, he explained what needed to be repaired and showed pictures of the issues. We agreed to have him complete the work. He was not able to make the time he committed to. But, he called in advance and we re-scheduled. He did show for the rescheduled time and completed the work. His employee even cleaned the pine needles off of roof and patio. When Nathan returned to collect final payment, he realized that part of the job was incomplete. He told me not to pay and that his crew would be here on Thursday to complete the job correctly and collect payment. WOW! That's all I can say!
Description of Work: Minor repairs; exposed fasteners, replaced vent stack, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$385

Response from M & M Roofing Co Inc
Super News!! We love to hear customer brag on our sales peoples' courtesy, professionalism and committment to being 'A Different Kind of Contractor'. We know you'll tell your Houston area friends about us and keep us in mind for any future home improvement needs. Thanks again for the great compliments! Doug Moncure, Owner, M&M Roofing, Siding & Windows

Beth W.
07/2011
5.0
gutter repair, roofing, siding, house painters
  + 2 more
David, from M and M, came out right away. He explained the repair process, his company, their capabilities, etc. He prepared an estimate and dealt with my homeowner's insurance adjustor. After insurance approved, the repairs were completed very quickly. The master carpenter reconstructed the broken window, and found the broken rafters. He explained how he repaired the rafters and how it would make the structure more secure. The house is a 70 year old restored home. The repairs, especially the window, look great. I am very happy with the way the process went, and I would use this company again.
Description of Work: A tree fell on my house. There were 7 holes in the roof; 2 of them went through the Living Room ceiling. Two rafters were broken. One window was broken out. The wood siding, gutters, soffit all needed repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Response from M & M Roofing Co Inc
Thank you for the great review and details about your project and the work performed. We are excited that the job was completed to your extreme satisfaction and know the repairs, new rafters and new window will keep your home safer and protected for years. We hope to work with you again on another home improvement project soon and appreciate your telling your Houston area friends and neighbors about us as well! David Boyles, West Houston Area Manager, M&M Roofing, Siding & Windows

charles B.
07/2011
5.0
gutter repair, siding, replacement windows
  + 1 more
The job began w/the windows (delivered a day ahead of schedule) and installed in less than a day. Four windows and one sliding glass door). The siding was installed the next day and only issue was the phone line got crimped (best guess) and needed repair. The siding was painted two days later. Total job took about a week and a half (including time for paint to dry). Phone issue was rectified and Keith followed up with minor overspray. Project went well. I will consider them for additional projects.
Description of Work: I had the originall builders grade siding replaced w/hardie plank as well as fascia/gutter and all the glass on the back side of the house including sliding glass door.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,100

Response from M & M Roofing Co Inc
Good to hear from you! We always want to hear our customers comments; especially where we can improve and learn. We're glad your work went well and that we were able to resolve the phone issue with no trouble and to your approval. Your new Energy Efficient Simonton Windows will certainly keep your home cooler this summer and the James Hardie Siding is beautiful and protective as well. We hope you will think of us for another project soon and spread a good word to your Friendswood neighbors. Doug Moncure, Owner, M&M Roofing, Siding & Windows

Roy S.
06/2011
5.0
roofing
  + -1 more
The work done as stated. It went well. No mess around the house.
Description of Work: Repaired damaged flashing and replaced missing shingles.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$540

Response from M & M Roofing Co Inc
Thanks for the great review! We value each customer and appreciate your business. Please keep us in mind for any future project or tell your Pearland friends to give us a call as well! Mike McCollom, SE Houston Area Manager, M&M Roofing, Siding & Windows

BETTY H.
05/2011
5.0
roofing, siding
  + 0 more
Not the cheapest company but they did very good work. They give you a very detailed free estimates. They were on time and did what they were supposed to do. Everything has turned out great. We have had no problems whatsoever. I would recommend this company to anyone.
Description of Work: replaced roof and some siding.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from M & M Roofing Co Inc
We're so happy you're pleased with your new GAF roof. It will keep your home well protected and beautiful for years to come! We hope you will refer us to your Houston area neighbors and come back for us to serve you again soon! Mike McCollom, E. Area Houston Manager, M&M Roofing, Siding & Windows

Charles A.
05/2011
5.0
roofing
  + -1 more
They are excellent. The new roof is called cool series, and it has granules that reflect the sun. They were pretty good. I never had to call them back again after the roof was installed. The price was expensive. They did an excellent job. They did on the hottest day of the summer.
Description of Work: M & M Roofing & Siding upgraded our roof last August.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Response from M & M Roofing Co Inc
Excellent choice of GAF Roof!! That is perfect for these hot, humid climates and we know you'll be pleased. We hope to serve you again on another home improvement project soon. Thanks for referring us to your Humble area neighbors too. Joe Harris, Service Professional, M&M Roofing, Siding & Windows

Penny B.
05/2011
5.0
roofing
  + -1 more
Rick Shelton from M&M came to my house in the evening at my request so my husband could be home for the initial conference. Rick brought samples and went over various roofing opitions while he was here. He was very polite and knowledgeable and answered all of our questions - and believe me we asked a lot. Rick was also very kind and quick to respond with the many more questions we had for him after he left our home. Rick answers his voice mail/e-mail very quickly. He also printed out his proposal in our driveway the nigiht he came for the initial consultation! My husband and I interviewed a total of four roofing companies. We felt most comfortable with Rick from M&M. He offered a lot of things up front that we had to ask for from some other roofing companies such as installing a cricket on the brick chimney and hand-nailing the shingles. M&M also covered our entire pool during the job so there wasn't a chance of anything falling into it that could damage it. The guys that worked on the team with Chuy, job foreman, were very respectful. They cleaned up great and asked me several times if I saw anything they missed. I would highly recommend Rick Shelton and M&M for any roofing job. In fact, my neighbor saw what a beautiful job they did on my roof and is going to hire M&M to replace her roof. Thanks for a great job!
Description of Work: M&M tore off 30 year old roof and replaced with new roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Response from M & M Roofing Co Inc
We're so glad to hear your happy with the crew and sales personnel as well as your Great new GAF Roof!! We appreciate all your kind words and look forward to serving you again in another home improvement project. Thank you for taking the time to post a review and for referring us to your Spring area friends. Rick Shelton, NW Houston Area Manager, M&M Roofing, Siding & Windows

Debra S.
05/2011
5.0
replacement windows
  + -1 more
The team showed up with everything they needed to get the job done. They came in and covered my floors and furniture to protect it from any damage. They removed my old aluminum windows and frames and started installing my new energy efficient windows. They were very professional and very personable, made me feel comfortable from the moment they showed up. They were done in a matter of hours and it all looks great! I would highly recommend them to anyone.
Description of Work: Audie from M&M came to my home give me a quote on replacing my windows. After looking at what I had, he went over the different types of windows available so that I could make an informed decision about what would look best, and would give me the energy efficiency that I needed. He even explained about the tax credit I would be able to take for the upgrade. The quote was fair, I did compare it to a couple of other companies that I had also gotten quotes from. Once I had decided I wanted to use them he got right on getting the windows ordered and setting up a time for installation. It was a very smooth process. He was very professional and answered all of my questions and kept me updated on my order etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$4,700

Response from M & M Roofing Co Inc
Thanks for the great comments! We are grateful for review so we can learn where we need to improve and where we are doing things right. Your new Energy Efficient Windows will beautify not only the look of your home but keep it cooler and more quiet as well. We apprecaite your business and hope you can refer us to your Sugarland neighbors! Audie Brower, Area Manager, M&M Roofing, Siding & Windows

rufina B.
05/2011
5.0
gutter repair, roofing
  + 0 more
They were very polite and professional. They took photos of the roof when they needed to do more work. They also took photos of the roof what it originally looked like so that I could see what they were going to do. It also helped me to decide whether we should go ahead with it or not, so that was fine. I didn’t have any problems with them. I had other quotes and I found them to be reasonable. I would use their services again in the future.
Description of Work: I used M & M Roofing & Siding for my roofing. I last used their services in March I think. They removed and replaced plumbing penetration slate with lead. They replaced some damaged shingles.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$410

Response from M & M Roofing Co Inc
We appreciate your business and the great comments about your job. We look forward to serving you again in the future and we hope you refer us to your Houston area neighbors. Thanks again! Nathan Contello, Service Professional, M&M Roofing, Siding & Windows

Ricardo M.
04/2011
5.0
roofing
  + -1 more
I was buying the house from the seller and the seller let me pick the roofing company. David Boyle came out within 24 hours to give the quote for the roof and some rotten wood repair. I already had 2 previous quotes, and David came out to give me an estimate, I tried to give the man $20 bucks to cover his gas and time, but he politely refused and told me that he was just doing his job! During the estimate he was very upfront and honest and described issues in the roof that could have potentially cost me more money. The time estimate was spot on, in fact, they finished a day early. Please note that the weather was ideal. I got to meet the crew, they were very friendly, and the leader of the group (Antonio) put a lot of attention to detail. I was very happy to see that they installed the roof by hand, without using pneumatic nail guns which would have damaged the shingles if in the hands of an novice. The job site was very clear during and after the roof installation. I have found less than 10 nails on the ground since completion! The office staff when you call in is very friendly and helpful. The president followed up afterwards with a call to make sure that I was happy with the job. Also, they honored their coupon as advertised after the estimate was performed by sending me a check in the mail! I am very happy with the service that I have received from M&M roofing and I would recommend them to my family, friends, and strangers.
Description of Work: They removed and replaced some rotten cedar soffit. They replaced the entire roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Response from M & M Roofing Co Inc
Thank you for all the great comments! We appreciate hearing all remarks so we can learn from any oversights and continue the areas we do well. We're so glad the cleanup was efficient, your estimate was accurate and your new GAF Roof is looking good and will continue to benefit your home for years to come. Please keep us in mind for future work and thanks for referring us to your HOuston area friends! David Boyles, East Houston Area Manager, M&M Roofing, Siding & Windows

Kim A.
03/2011
5.0
roofing
  + -1 more
I interviewed 27 roof specialists and went with M&M because of Mr. Steve and Mr. Shelton. Steve came out about two years before i actually replaced the roof. he did the inspection, and then told me that the roof's in fine condition and doesn't need any replacement for another 2-5 years. i pointed out the water stain in my ceiling and he says it came in from underneath the flashing during ike, but the roof's fine. just lost some shingles. I was in shock! did i hear it right? a sales representative just told me that i don't need to spend money? then, he says he'll just replace the missing shingles on my roof for $80. i agreed. after about an hour, he told me that he won't be charging me for any work since he was only able to do 1/2 of my roof's missing shingles. the back half was too slippery because the shingles are so worn, and the slope is too steep (2 story sloped to one). i was again, shocked! i thanked and him was very grateful. I also took his advice and waited two years. then we noticed the water stain was getting a bit larger. so in interviewed another 17 roofers, inlcuding M&M. this time Richard Shelton came out. He did the inspection of the my home's current roof condition, then wrote a bid, then talked to me. pointed out that the water's only leaking when there's strong wind during a rain storm, causing the water to get pushed side ways, and go under the flashing and that the roof could probably last another 1 to 3. that coincide with what Steve said 2 years earlier. i went ahead and had the roof replaced any ways, and my neighbor who also interviewed 8 roofers went with M&M for his house, and his mother-in-law's house. we're VERY happy with the outcome. Richard came out, and swept our yard for nails twice, and his crew did it twice before asking me to sign the work completion form. All in all, i'm so happy with their work quality, work ethics, and the owner's integrity (gotta be since he hired these two awesome guys) that they're going to do more work for us in our new home in a few months. :o)
Description of Work: Completely replaced the roof due to leaks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Response from M & M Roofing Co Inc
Thanks so much for the glowing report!! We couldn't be more pleased to hear you're happy and are telling your Spring area neighbors and friends about us too. We always look forward to hearing customer's comments so we may learn our strengths and improve on our weaknesses. Your new roof will keep your home well protected for ages and we look forward to serving you again soon. Rick Shelton, NW Area Manager, M&M Roofing, Siding & Windows

Yvrose P.
03/2011
5.0
roofing
  + -1 more
Everything went well. The roofers performed exactly as promised, did excellent work, and cleaned up after themselves. I am very happy with their services.
Description of Work: They replaced my roof after a damaging storm.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from M & M Roofing Co Inc
We appreciate all the kind remarks and always try to learn from our customer comments. Your GAF roof will certainly protect your home as well as beautify it for years to come. Keep us in mind in your Houston area for the future and tell your friends! Mike Moncure, SW Area Manager, M&M Roofing, Siding & Windows

CHARLOTTE D.
03/2011
5.0
roofing
  + -1 more
M & M ROOFING & SIDING did the work well. they talked to us about what work they were doing. the experience was positive. and it was a relatively good price. i would use them again in the future.
Description of Work: M & M ROOFING & SIDING put a new roof on our house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

Response from M & M Roofing Co Inc
We love hearing your great comments and know your roof will benefit your home for ages! Tell your Cypress area neighbors as well and be sure to use us again soon! Rick Shelton, NW Area Manager, M&M Roofing, Siding & Windows

Sondra M.
01/2011
4.0
replacement windows, doors
  + 0 more
All of the M&M personnel were extremely courteous and professional. End of year energy tax credit installations imposed some scheduling problems for them, but they handled it very well. I am retired, so I could accomodate their scheduling conflicts. Area manager Rick Shelton and installation foreman, John Wellman were super. Encountered problems with a garage window measurements twice & one master bedroom window sash. M&M + their window manufacturer/supplier took care of it all. We had a lower bid and two much higher bids for this work. We chose M&M because of Angie's list reports & local reputation. I am so glad we did! What could have been a painful experience with a less reputable contractor turned out to be a very satisfactory experience, re-affirming my belief in dealing only with companies that have the skills and that will stand behind their services and products. This experience made me a believer in the value of Angie's list.
Description of Work: Replaced 9 windows in a 28 year-old home, plus 2 door assemblies to a courtyard.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$4,500

Response from M & M Roofing Co Inc
Great to hear you're pleased! Thanks for your business. Those Energy Efficient windows will be beneficial for years to come. Tell your Spring area neighbors too! Rick Shelton, NW Area Manager, M&M Roofing, Siding & Windows

Michael C.
01/2011
5.0
roofing
  + -1 more
From the first call to this company, they were professional. The estimator made an appointment and arrived on-time. Before he left, he provided a printed estimate that was clear, complete and concise identifying the specific materials to be used, right down to how many nails would be used per shingle. Once selected for doing the work, the crew showed up promptly and completed the work like real pros. Their clean-up of the work site was the best I've ever seen and the quality of the work was superior. Several days later, I was contacted by the owner of the company asking if everything was satisfactory. Overall, my wife and I were very pleased and I would recommend this company to my friends and neighbors.
Description of Work: Complete re-roof of home with tie-in to recently roofed patio. Work included tear-off, new felt, drip-strips, ridge vents, shingles, caps, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,200

Response from M & M Roofing Co Inc
We appreciate all the great comments! We're so glad your pleased and would love to work with you again in the future. Tell your Webster friends and neighbors too! Mike McCollom, East Area Manager, M&M Roofing, Siding & Windows

Michael S.
12/2010
5.0
roofing, siding
  + 0 more
We knew that we needed a new roof and wanted to replace some of the rotten wood siding and repaint our house and garage. Dave Boyles, the M&M representative, worked with us to come up with an estimate for the job. In looking hard at our house and talking to Dave and other contractors it became clear that the wood siding was all in pretty bad shape and had to go. More than the other contractors that we talked to Dave worked with us to change to look of our house in a way we really liked. We went through several iterations of what kind of siding to use and how to redo our window boxes and upstair dormers. Having spent so much time working with Dave we were pleased to see when the job began that he was there most days to oversee the work. Overall the quality of the work was very high. We've had a problem as long as we've owned the house with leaks around our upstairs dormers. We went with a metal roof on the flat section below the dormers. We've had several hard rains since the new roof went in and not a drop of water in the house. They did a really nice job of framing the windows and rebuilding the window boxes. We had a two color paint job and it came out very nice. The painters made a couple of changes to how they painted the trim on their own initiative that really looked good. The clean up was thorough. All in all we are very satisfied with the work. M&M are somewhat more expensive than their competitors, but in my opinion the quality of their work and the fact that the project went smoothly and without hassles was worth the cost.
Description of Work: We had the roof on our house and garage replaced, had the siding on the house replaced with HardiPlank and the house and garage repainted. It looks like a new house!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25,000

Response from M & M Roofing Co Inc
We're always glad to hear our customers response and complimentary reviews! You GAF Roof and James Hardie Siding will keep your home protected and beautiful for many years. Thanks for keeping us in mind for future projects in your Houston area. David Boyles, Area Manager, M&M Roofing, Siding & Windows

Ben K.
10/2010
5.0
gutter repair, roofing
  + 0 more
It took a couple visits to isolate the problem, but they believe they found the source of the leak and have it repaired. I will not full know if it is solved for several months.
Description of Work: Confirm leak due to bad shingles.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from M & M Roofing Co Inc
So great to know you're happy and that we've taken care of the issue. Tell your Houston area neighbors about us and keep us in mind for other home improvement projects! Doug Moncure, Owner, M&M Roofing, Siding & Windows

WILL T.
08/2010
5.0
roofing, siding, skylights
  + 1 more
Was very impressed. Houston rains delayed start, but when they began they worked straight through. Original estimate was 2 days, but it took closer to 4. But the heat in the middle of the day was brutal on a roof top with no shade and no wind. They took long lunches, but worked late till dusk. Very impressed with them and with Travis D. my contact, who was careful to stay in touch and who quickly answered any questions I had. This is a quality operation.
Description of Work: Replaced my roof, two layers including the original wood shingles, replaced all the siding on the chimney,primed and painted my wire wall caps, replaced 6 skylights, replaced flat roof as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,400

Response from M & M Roofing Co Inc
Your new GAF roof will service your home well for ages! Thanks for the kind review and we look forward to serving you and your Houston area friends again soon! Travis Diekmann,Area Manager, M&M Roofing, Siding & Windows

Uriah S.
08/2010
3.0
roofing, siding, replacement windows, pressure washing, house painters
  + 3 more
I used Angie's List to find M&M. After receiving 6 different quotes, we decided to go with M&M. Their quote was middle of the pack. We went with M&M because after meeting with the contractor in charge, John Wellman, we liked how were able to meet the person in charge of the project from beginning to end and John was able to address concerns we had and was able to tell us directly how he would fix these things once the project was started. We compared that to other companies who just sent a salesperson to give us a quote. We noticed that M&M had no complaints via Angie's list and had a great BBB rating. Unfortunately, while M&M might have been business since 1983, John Wellman, their contractor has not been! M&M is just a front for contractors. Each contractor is assigned a specific geographic area based on where they live. We got John. While we met John and he is a very nice person, his contractor skills, his leadership role as supervisor to his employees and his unprofessionalism turned out to make this a very bad experience with this company. I considered this a big project, it was $12000! I was amazed when John came out the week prior to starting this project and told me that he would be done in 3 or 4 days depending on the weather. I thought a week or two, so I didn't get my hopes up on that. But the project took 9 weeks!!! John told me his "siding" crew would be here. His siding crew consisted of him, an 18 year old worker still in training and another contractor friend. When asked where his "siding" crew was, I was told that were busy on another job and had another job after that - and that it would be quicker with this crew. By now all my siding was ripped off my house, so I didn't have a choice to wait for the real crew. I wasn't in a hurry to start, so if my proposed start date conflicted with their siding crew, why couldn't John gave me the option of waiting, I would have. I was also told by other companies, that when removing siding, they only remove enough siding to replace that day. M&M removed our entire house. Our house didn't have sheathing, so that left just some torn tar paper and insulation open to the weather. I would see birds flying through our attic. It took 10 days for our house to finally be wrapped in house wrap to make it at least somewhat waterproof! Thank goodness it didn't rain that first week. John's supervisory skills are very lacking. Since his crew was short, he needed some help. Another kid, 20 or so years old came down the street looking for a job. Next day he was in charge of the 18 yr. old and his brother while John was away for the day. I went out to see their job they doing and could tell the spacing was off on the clapboards. I mentioned using a guide block/gauge for the required exposure. The new 20 yr old supervisor shrugged that off. He said they would fix the spacing. After they left I went onto the roof with a tape measure and measured the exposure, it was supposed to be 7". One row was 6 1/4, next 8, then next one side 8, other 6 1/2, and so on. Every row. It all needed to come down. I told John, and he did agree, all of that work, an entire side of the house ruined. It all came down, and with Hardy, it's not forgiving like wood, it just snaps when it comes off, so all that was ruined. I can go on and on about each week and the never ending excuses from John Wellman. They all seemed plausible and reasonable at the time. But the project took 9 weeks vs. the less than 1 week quoted. Yes, I added on 300 sqft of roofing installation (already ready, bare plywood) and some additional trim work that was mentioned the week prior to starting this project when he told me it would be only a few days for the entire project. I tried calling the owner several times, each time was out of the office and he never returned my phone calls. I have never received a call from the owner like the M&M website states. While some people have had good experiences with M&M, I think that is selection of their luck with where they live or the project that was being done. I would never recommend M&M Roofing & Siding company to anyone. I would stay well clear of their company and especially if John Wellman is your contractor. I don't know if he has other expertise, but Hardy siding/trim, window installation and painting is definitely not one of them. Maybe roofing - the roof was done quickly and looks great. The siding/trim work is ok, but I had to point out so many different repairs to make it satisfactory. It's this unprofessionalism that got to us. When you hire a professional, you don't expect to have to look after single thing is done and make sure it was done and done in the way you wanted. Most people can't climb up on roofs and inspect the project. I was able to and I was able to know when it wasn't done right. But, for some that is not possible and that is where I worry this company would take advantage of you.
Description of Work: M&M was contracted for replacement of the siding to Hardy clapboard siding, Trim work in Hardy, 300 sqft of Roofing, Window replacement, and Painting of the entire home.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
1.0

$12,000

Response from M & M Roofing Co Inc
We are always sorry to hear our customers having a less than positive experience with our company and we sincerely apologize for any miscommunication or inconveniences that occurred while working on the property. After discussing certain issues with the salesperson on this job, there were some differences on how the job was to be performed between the parties involved. We found that some of the delay in the job being completed more quickly, was due to rain for several weeks and the customer being unavailable for an added period of time. The question of the old siding being totally removed may have seemed ucommon, but it is a normal process and how the work usually proceeds. There were also some question as to the crew being short-handed and who was in charge at times. We always try to assure the customer that the salesman is supervising all the work and checking on the job even thouhg he is not on the jobsite all day. There was never an unknown person being responsible for overseeing the work or crews. Any inaccuracies made with the siding, were removed and corrected at no cost to the customer. When a customer tries to contact the owner at our office, we always give them a choice to leave a message with our staff or in the owner's voicemail. If we missed a call, it was purely unintentional as we have policies in place so the owner can get back to them. The owner does call customers after work has been concluded, as seen in other reviews mentioning this fact. However, upon several attempts to contact this patron, he found no way to leave a message. We are aware that we did much more work on this property such as roof work, windows, painting and patio trim and the customer was pleased with those areas and how they were accomplished. Though we all make mistakes, all our sales personnel are experienced, knowledgeable and professional in their work. We encourage our customers to apprise us of our work -positive or negative- so we may also learn, grow and improve our service. We will continue to do our best for customer aggreement and happiness, though we realize there are times when complete fulfillment may not be possible. All issues were handled properly and to the owner's approval by the time the job was finished. We strive to be a Different Kind of Contractor and hope another opportunity arises to prove our worth to the surrounding areas.

Henry N.
08/2010
5.0
roofing, pressure washing, house painters
  + 1 more
We had a few things that needed to be fixed. First we had a bay window that needed rotted wood replaced as well as wood around the eave of the house. Next, the house needed to be painted and finally a new roof. We had other quotes, but was uncomfortable with them for too many reasons. Although M&M did not get back to me immediately, I was happy that we had waited for them. Once I met David, the Area Manager, visited with him, and finally got the qoute from him, we knew M&M was the company we wanted to deal with. NO high pressure sales, and a great quote!!! The guys did an incredible job. My house looks fantastic. The wood has been replaced with either hardiplank or has been covered with a pre-painted drip edge. The house was power washed and has been beautifully painted. The painters were very careful, they even took the time to cover a car in my neighbors driveway to protect it. And the roofers were fantastic! They were here by 6:15am to get prepared and were working on the roof by 7. Hand nailing each shingle. They put in a full day and would stay until the perimeter of the house was clean. The roof looks super!!! We appreciate all the time and effort they all took to make sure our house is picture perfect. We have not had any rain yet, but are sure there will be no issues. If you need any work done, don't hesitate to use M&M Roofing, Siding, and Windows!!!
Description of Work: Replaced rotted wood around a bay window, using hardiplank, to prevent future rotting. Replaced rotted wood around the eave of the house. Powerwashed the entire house and then painted the siding Replaced the roof, including tearing off the old one, replacing the vent boots with lead plumbing jacks painted to match the roof, installing a pre-painted drip edge to prevent any further rotting wood around the eave, removed all the old power vents and replaced with ridge vents and put a turbine in the garage along with the ridge vent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$13,000

Response from M & M Roofing Co Inc
Thanks for the kind remarks and we hope to work with you again in the future! Your James Hardie Siding and GAF Roof will make your home secure, beautiful and comfortable for years to come. Tell your friends about us too! David Boyles, Area West Manager, M&M Roofing, Siding & Windows

Contact information

1656 Townhurst Dr Ste D, Houston, TX 77043

http://www.mmroofsidinghouston.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Siding,
Gutters,
Exterior Painting,
Windows,
Doors,
Finished Carpentry and Woodworking,
Unfinished Carpentry,
Decks and Porches,
Skylights,
Pressure Washing,
Drywall

FAQ

M & M Roofing Co Inc is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

M & M Roofing Co Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, M & M Roofing Co Inc offers free project estimates.
Yes, M & M Roofing Co Inc offers eco-friendly accreditations.
No, M & M Roofing Co Inc does not offer a senior discount.
No, M & M Roofing Co Inc does not offer emergency services.
Yes, M & M Roofing Co Inc offers warranties.
M & M Roofing Co Inc offers the following services: Home Improvement - Roofing, Siding, Foundation, Windows, Doors & Radiant Barriers, Shingles, Gutter, & Exterior Painting.

Contact information

1656 Townhurst Dr Ste D, Houston, TX 77043

http://www.mmroofsidinghouston.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM