M & M Roofing Co Inc

Roofing, Siding, Gutters,

About us

We specialize in home improvement including roofing, siding, foundation, windows, doors and radiant barriers, as well as installation and repair of shingles, gutter, and exterior painting. We will contact you quickly, meet with you personally and discuss your needs to make the best decision for your project. With offices in Houston, San Antonio, San Marcos, Beaumont, Dallas, Austin, Lake Charles, LA, and Lafayette. We can take care of your home improvement, repairs and development needs. Financing available. Additional email - mmroof@flash.net. Additional website - www.mmroofsiding.com. Additional contact name - Jessica Ortega, Doug Moncure.

Business highlights

42 years of trusted experience

Services we offer

Home Improvement - Roofing, Siding, Foundation, Windows, Doors & Radiant Barriers, Shingles, Gutter, & Exterior Painting.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.71,047 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
4%
3
3%
2
4%
1
8%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.7
punctuality
4.8

Filter reviews by category

Showing 1001-1025 of 1047 reviews

Sarita P.
06/2014
5.0
roofing
  + -1 more
unknown
Description of Work: Roof Repair. M&M came out to do an estimate on my 3 story town home, they told me it is getting very difficult to find people to do 3+ stories, so they recommended that I should have them do the repair while they were there as it might be several weeks until they find someone to come back. The guy I spoke with was friendly and seemed knowledgeable.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from M & M Roofing Co Inc
Thank you for your kind review of our service. Glad to hear that your experience was positive with our company. Doug Moncure - Owner - M & M Roofing, Siding, and WIndows

Charles B.
06/2014
5.0
roofing
  + -1 more
unknown
Description of Work: M&M did an excellent job!!! I was very happy with the work they performed, their timeliness, and the overall experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from M & M Roofing Co Inc
Thank you for your positive review of our service. Doug Moncure - Owner - M & M Roofing, Siding, and Windows

steve M.
06/2014
5.0
roofing
  + -1 more
unknown
Description of Work: they provided 2 bids. One that would patch the problem and one that would be a more lasting solution. we went with the better product and have been happy with service they provided.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from M & M Roofing Co Inc
Thanks for the nice review and thank you for your business! Doug Moncure - Owner - M & M Roofing, Siding, and Windows

Carlos C.
06/2014
5.0
roofing
  + -1 more
unknown
Description of Work: We have used them before and are satisfied, but will wait to do this job at a later day

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

Response from M & M Roofing Co Inc
Thank you for your kind review and for continuing to keep us in mind for business! Doug Moncure - Owner - M & M Roofing, Siding, and WIndows

Pat P.
05/2014
5.0
roofing
  + -1 more
would use again
Description of Work: replaced fascia and soffit on entire house and garage,painted to match, excellent job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,170

Response from M & M Roofing Co Inc
Thank you for your kind review of our services. Glad to hear that you were happy with our work! Doug Moncure - owner - M & M Roofing, Siding, and Windows

Lester B.
05/2014
5.0
roofing
  + -1 more
unknown
Description of Work: Replace and upgraded my roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

keith C.
05/2014
5.0
roofing
  + -1 more
unknown
Description of Work: The onsite estimator was very prompt and professional. The repairs were performed in a timely mnner. The company called after the job to ensure satisfaction with their work. We were very pleased with the whole process.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from M & M Roofing Co Inc
Thank you for the good review of our service. It was good to speak with you on the phone the other day. Doug Moncure - Owner - M & M Roofing, Siding, and WIndows

Salvador M.
04/2014
4.0
roofing
  + -1 more
unknown
Description of Work: Price is average high. |Thorough supervision on finished job not performed.(Company's guy did not go up to have a complete view of my roof) |They used subcontractors, fortunately, they were good (except one small spot found later, but I can live with it) |I'd use them again but, please, make sure they read this review.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$5,200

Response from M & M Roofing Co Inc
Thank you for taking the time to review our services. It was good to hear that you were overall happy with our service and the job. Your review also gives us some areas to work on and improve our service. Doug Moncure - Owner - M & M Roofing, Siding, and Windows

Nicole B.
03/2014
5.0
roofing
  + -1 more
.
Description of Work: Repaired shingles on the roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from M & M Roofing Co Inc
Thank you for taking the time to review our service, glad to hear that you were happy with our work! Doug Moncure - Owner - M & M Roofing, Siding, and Windows

Gregory M.
02/2014
5.0
siding
  + -1 more
.
Description of Work: Replaced some facia and almost all soffit with vented Hardi soffit, caulked and painted. Good workmanship, prompt, good warranty on work and product. We would recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Response from M & M Roofing Co Inc
Thank you for your good review on putting the Hardie siding on your home. Doug Moncure - Owner - M & M Roofing, Siding, and Windows

Anna K.
02/2014
5.0
roofing
  + -1 more
Inspect and Repair loose siding
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from M & M Roofing Co Inc
Thank you for the review, glad to hear that you were happy with our service! Doug Moncure - Owner - M & M Roofing, Siding, and Windows

Jerry B.
01/2014
5.0
roofing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from M & M Roofing Co Inc
Thanks for the good grades, we appreciate your business! Doug Moncure - Owner - M & M Roofing, Siding, and Windows

Susan W.
01/2014
5.0
roofing, siding
  + 0 more
wonderful to work with
Description of Work: Siding and Roofing -

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro

Response from M & M Roofing Co Inc
Thank you for the review, glad to hear that you were happy with our service! Doug Moncure - Owner - M & M Roofing, Siding, and Windows

Bonnie H.
01/2014
5.0
roofing
  + -1 more
Terrific!!
Description of Work: They repaired our roof deck that had been leaking into our bedroom. Everything was done completely to our satisfaction and we were very impressed with their professionalism. We would highly recommend this company!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,000

Response from M & M Roofing Co Inc
Thanks for the great review and thank you for choosing our company! Doug Moncure - Owner - M & M Roofing, Siding, and Windows

Pat J.
12/2013
5.0
roofing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from M & M Roofing Co Inc
Thank you for the good grades and taking the time to review our service. Doug Moncure - Owner - M & M Roofing, Siding, and Windows

Michael B.
11/2013
5.0
roofing
  + -1 more
n/a
Description of Work: I used M & M Roofing, Siding & Windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LaVon P.
07/2013
5.0
roofing
  + -1 more
unknown
Description of Work: An absolutely wonderful experience all-around! They were prompt & professional, the repair work performed was outstanding and everything came in well within the quote provided. I would not hesitate to recommend M&M Roofing to family and friends, and strongly encourage you to give them an opportunity - you will not regret it!
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from M & M Roofing Co Inc
Thank you for your kind review and your commitment to refer us we you can, it is greatly appreciated. Doug Moncure - Owner - M & M Roofing, Siding, and Windows

yolanda G.
06/2013
4.0
roofing
  + -1 more
Good
Description of Work: Roof repairs

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$2,300

Joseph J.
05/2013
5.0
roofing
  + -1 more
Very professional
Description of Work: Replace the entire roof.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from M & M Roofing Co Inc
Thanks for taking the time to review our company and thank you for your business!! Doug Moncure - Owner - M & M Roofing, Siding, and Windows

Dudley H.
05/2013
5.0
roofing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from M & M Roofing Co Inc
Thanks four your review of our services. Doug Moncure - Owner - M & M Roofing, Siding, and WIndows

Ryan R.
12/2012
1.0
roofing
  + -1 more
See above.
Description of Work: I own a three story town home near downtown Houston. The home has a nice rooftop patio with a wonderful panoramic view of the city skyline. This patio acts as a great outdoor living space for us. We frequently use it during nice weather to eat breakfast or have a few happy hour drinks. The house rooftop patio developed leaks over time and water was coming into the house in droves during heavy downpours. Water was coming in through the old porous tile and the doorframe that was not correctly installed with underlaying flashing during original home construction. I contracted with M&M to help fix my leaking roof. They pulled up the old tile, pulled out the old doorframe, laid down new flashing, applied waterproofing layers to cover the patio, installed a new doorframe and door. Problem fixed, right? Not so fast... The first time it rained after the work was complete, I had a nice big puddle of water about an inch deep waiting for me. All the water was piled up on the side of the patio that was opposite the drain. No water has gotten into the house.... So that problem was fixed, and I am grateful for that. A brand new problem was created. Now I have an unwanted pool on my rooftop. Every time it rains I have to go spend 15 minutes sweeping the pool of water towards the drain to get it off the roof. The last thing I need is a stagnant pool of water on my rooftop acting as a breeding ground for west-Nile virus carrying mosquitos. This patio space has effectively been rendered useless as a living space for my family now. I called M&M to let them know about the new problem that they created on my patio. They told me that the system they installed was supposed to "hold water" and that this was "normal" for rooftops that have this system installed. What I do not think that they understood is that this "rooftop" serves as a living space for my family. Its like having an inch of water in your living room every time it rains. This is not acceptable. If M&M had been professional enough to lay down a simple level before putting on the waterproof layering, they could have diagnosed the problem at that time and could have come up with a solution to make the drainage function correctly. I asked the owner why they did not do this and he was speechless. He said that they would certainly start doing that from that point forward. Well, I guess I am glad that they used me as a "guinea pig" for these types of projects. Please be forewarned if you are asking them to do something similar for you. They are obviously amateurs when it comes to doing this type of repair. They may do an awesome job at your typical roofing jobs... But I think this was a "one-off" job for them that they took on blindly without really knowing what they are getting into. They should have been more proactive to make sure that the finished product would drain correctly. Based upon all the good reviews on Angie's list, I thought they would recognize that they made a mistake and that they would do whatever it takes to redo the project correctly. Instead, I got a reluctant owner who basically said "oh well" and wanted me to pay them as much as i paid them the first time around to redo the project correctly. The owner was completely rude to me on the phone and raised his voice at me several times. I feel like I have been robbed of $4,500. I asked for them to brainstorm some creative solutions to the problem that they created and they never followed back up with me. They do not "get" good client relations. I am in a service related industry as well. If I provide this type of shoddy service to my clients, I offer to do the job correctly without charge. That's good client service. I am completely dissatisfied with this company and wish I could go back in time and hire someone else who would have taken care to do the project right the first time. Think twice before hiring them to do this type of job for you.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0

$4,500

Response from M & M Roofing Co Inc
The problem that this client called us about is a problem that is very common with the homes that are in his area. We probabley work on 10-12 of these balconies a year and our clients have been very happy with the job that we have done. These balconies were very poorly done by the builder and they leak in heavy rains. Many of our clients have caulked and sealed to no avail. The way we repair these balconies is by totally re-roofing the whole balcony as this client has described. He called us to fix the leak and then gave us an F in his review even though we fixed his leak as contracted. I personally do no think that is a fair grade, but I do not get to give the grades. As the client stated after the job it was noticed that there was some ponding on the flat roof, which is not normally a problem as most flat roofs have a tolerance for some ponding, although in his case it does create a unique problem as he stated in his review. The issue is whether we had put a level on the balcony at the time of the repairs or after the repair was complete it brought up an issue that was not covered by our contract with this client. I must admit the client and I had several heated conversations and I would apologize for raising my voice with him. I became frustrated trying to explain to the client that the repairs that were needed were not in the scope of our contract to him. I would certainly have gone on and fixed the issues, but these repairs are very costly and there is no easy fix for the problem created by the shoddy construction of the builder. What we have done is evaluated the scope of work that needs to be done and presented an estimate to do the work at our cost! We would then re-install the new roof at no charge. We thought this would be a fair solution to the problem, but the customer wants us to do the work of re-framing the balcony to make it level at our expense, even though it was not part of our estimate to him. Doug Moncure - owner - M & M Roofing, Siding, and Windows

Janie M.
11/2012
2.0
roofing
  + -1 more
Not so well.
Description of Work: Talked to Travis; he is currently trying to locate type of roofing metal we need. Never called me back after last conversation-called him, got voice mail, told him we were still waiting, guess we would have to find someone else-no response.

Rating CategoryRating out of 5
responsiveness
2.0
punctuality
2.0


Response from M & M Roofing Co Inc
I personally spoke with the Member about your issue and he said he did speak with you and e-mailed you some pictures of some metal that he thought you might be happy with. Travis did say that the metal on your house has benn very hard to locate and that he has been working really hard to find something that would make you happy. Sorry for the breakdown in communication. I hope that we are able to earn your business in serve you in a way that will enable you to update your review with a more positive response about our company! Doug Moncure - M & M Roofing, Siding, and Windows

Sanjay B.
10/2012
5.0
roofing
  + -1 more
Everything went smoothly.
Description of Work: Replaced entire roof with composite shingles to match original shingles on the house to repair several leaks in the original roof. They were very prompt, arrived when they said they would, cleaned up after themselves and we haven't had any leaking issues since.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,644

Response from M & M Roofing Co Inc
Thanks for the good review. Glad to hear that you were happy with our service!!!! Doug Moncure - Owner - M & M Roofing, Siding, and Windows

Michelle B.
10/2012
5.0
roofing, siding
  + 0 more
See above.
Description of Work: In January of 2012 Rick Shelton provided me with a fair quote to replace siding torn apart by a raccoon. I agreed to his recommendation of cement board, and work proceeded on time. I was delighted that the paint matched that of the rest of the house exactly. Since it's older and weathered, I worried there would be a mismatch, but no. It looked great. At the time of service Rick quoted me a price on replacing the roof since both Hurricane Ike and the raccoon did a number on it, too. In September I asked Rick if he would still honor the roofing price he quoted back in January. He did, so the crew came back out. The work was completed in a day and a half, the workers going strong until dark on the first day, the yard completely clean by the time they left on the second. Again, I'm delighted by the quality of the work, the quick completion, and the fair price for both projects. In addition to the good job, I have 10 year transferable warranties on both siding and roof. Today the owner of the company, Doug, called to make sure I'm satisfied with the work. That's great customer service. I highly recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Response from M & M Roofing Co Inc
It was good to talk with you on the phone the other day and thank you for the review. Rick Shelton is a credit to our industry and we are glad to have him on our team!!! Glad you were happy with his service to you!! Doug Moncure - Owner - M & M Roofing, Siding, and Windows

Anne S.
07/2012
1.0
roofing
  + -1 more
No response received
Description of Work: Twice contacted company to get an estimate for some roofing estimates. Received no response even though the two requests were over a period of a month

Rating CategoryRating out of 5
responsiveness
1.0


Response from M & M Roofing Co Inc
We keep a good record of incoming calls and e-mails and we have no record of this customers name or address in our system. Of our 2-3 hundred reviews on Angies list we have received a few reviews like this, where we have no record of the call. I am going to contact Angies List to see if there is some way for our company to make contact with reviews like this , so that we can figure out what happened. Doug Moncure - owner - M & M Roofing, Siding, and Windows

Contact information

1656 Townhurst Dr Ste D, Houston, TX 77043

http://www.mmroofsidinghouston.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Siding,
Gutters,
Exterior Painting,
Windows,
Doors,
Finished Carpentry and Woodworking,
Unfinished Carpentry,
Decks and Porches,
Skylights,
Pressure Washing,
Drywall

FAQ

M & M Roofing Co Inc is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

M & M Roofing Co Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, M & M Roofing Co Inc offers free project estimates.
Yes, M & M Roofing Co Inc offers eco-friendly accreditations.
No, M & M Roofing Co Inc does not offer a senior discount.
No, M & M Roofing Co Inc does not offer emergency services.
Yes, M & M Roofing Co Inc offers warranties.
M & M Roofing Co Inc offers the following services: Home Improvement - Roofing, Siding, Foundation, Windows, Doors & Radiant Barriers, Shingles, Gutter, & Exterior Painting.

Contact information

1656 Townhurst Dr Ste D, Houston, TX 77043

http://www.mmroofsidinghouston.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM