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Lords Chimney

Chimney Repair, Chimney Sweep, Fireplaces,

About us

For the last decade, the CSIA (Chimney Safety Institute of America) and CDET (Certified Dryer Exhaust Technician) certified technicians at Lords Chimney have been providing quality chimney, fireplace and dryer vent care to the residents of the greater Houston area. As members of the National Chimney Sweep Guild (NCSG), we pride ourselves on always keeping up with the latest industry information, techniques, products, equipment and codes. Whether you’re in the market for a new chimney cap, or you’re looking to give your entire fireplace a facelift, Lords Chimney can help. Our technicians are trained and experienced in all aspects of chimney, fireplace and dryer vent care, and are dedicated to providing the highest level of customer service possible. We’re confident that we can help you with your hearth-related problem, whatever it may be.

Business highlights

22 years of trusted experience

Services we offer

Water leak resolution, waterproofing, fireplace and chimney repair, animal and nest removal, dryer vent cleaning, pressure washing, fireplace and chimney installation, gas log tune-ups, stove installation & roof flashing installation and repair.

Services we don't offer

Ask for details.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.7171 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
9%
3
5%
2
2%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 151-171 of 171 reviews

Elizabeth F.
06/2015
5.0
chimney repair
  + -1 more
unknown
Description of Work: They inspected my chimney. All was great, no problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Bill E.
05/2015
5.0
chimney repair
  + -1 more
unknown
Description of Work: Basically rebilt the upper half of chimmney

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,500

Judy R.
04/2015
5.0
chimney repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barbara K.
02/2015
5.0
chimney repair, chimney sweep
  + 0 more
unknown
Description of Work: Clean inspect chimney

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$84

KATE B.
02/2015
4.0
chimney repair, chimney sweep
  + 0 more
.
Description of Work: They cleaned the chimney, were great, made good suggestions!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Gail J.
02/2015
5.0
chimney repair
  + -1 more
unknown
Description of Work: I have used Lords Chimney for several years. I have them do annual inspections on my fireplace and chimney for my home and rental properties. I have been satisfied with the service and will continue to use them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Candace W.
01/2015
5.0
chimney repair
  + -1 more
unknown
Rating CategoryRating out of 5
Yes, I recommend this pro

Aaron C.
12/2014
5.0
chimney repair
  + -1 more
Fine
Description of Work: Indirect fire damper and gave price

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Lords Chimney
Thanks for the review.

Sandra L.
12/2014
5.0
chimney repair
  + -1 more
unknown
Description of Work: Excellent experience with Lord's Chimney. After hearing about the problem, Tammy scheduled Billy Borum to come out on a service call. He gave me an estimate. Terrence was working with Billy that day. They were honest and did a great job.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,415

Response from Lords Chimney
It is always great to get positive feedback. Thanks for your review and it was a pleasure working for you. See you next year!

Susan M.
09/2014
5.0
chimney repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from Lords Chimney
Thanks for the feedback.

Shuja F.
06/2014
5.0
chimney caps, chimney repair, chimney sweep
  + 1 more
unknown
Description of Work: They cleaned they chimney and installed a cover.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Lisa R.
04/2014
5.0
chimney repair, chimney sweep, dryer vent cleaning
  + 1 more
unknown
Description of Work: Cleaned chimney and inspected- |cleared out vent hood for dryer

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Daryl A.
02/2014
3.0
roofing
  + -1 more
.
Description of Work: I had a roof leak which appeared to be near my chimney. They checked the chimney and could not find the leak. The offered me additional services that I did not need. Eventually, I had the lead repaired another chimney company who replaced the chimney cap.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from Lords Chimney
We apologize for the communication. Our paperwork (Invoice filled out at job site) shows we found a chimney leak into your attic and recommended chase top and shroud replacement. Some other chimney companies call this a cap. We also bid flashing which may have also leaked with water coming into your attic. We are glad your problem was fixed. That is the most important thing. We will try harder to communicate more clearly in the future.

Jim S.
01/2014
5.0
chimney sweep
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Jennifer B.
01/2014
5.0
chimney sweep
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nancy V.
12/2012
5.0
chimney repair
  + -1 more
unknown
Description of Work: Met with Mr Lee Roff at the exact time of our appointment ...very important to me! He was very professional and thoughtful. He explained to me what the issue was and how to maintain my fireplace in the future...I would definitely recommend Lords Chimney to all my friends!!! Have already signed up for my annual check... Thank you very much!!!
Rating CategoryRating out of 5
Yes, I recommend this pro

Melissa V.
09/2011
5.0
chimney repair
  + -1 more
See above.
Description of Work: We just bought this house , and it rained the other day. While raining , it souunded like someone was tossing rocks down the chimney. I called Lords on Monday, and they were able to come out on wednesday. They arrived promptly , were very polite and Lee and Larry explained what was wrong. I had scheduled a cleaning as well as a service call, and Lee was hinest and said everything was clean and it did not need to be cleaned. He could have just done it to get the money. As it turned out , the flashing was leaking water. They could not make the repair today , but I called the office and they will come back on Friday. Also had to buy a damper stop to keep damper open all the way , as it is a gas fireplace. I am happy so far with the service and will use them again in the future.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Joseph L.
08/2011
5.0
chimney repair
  + -1 more
See above
Description of Work: The chimney person responded within a day of our request. He and his helper were needed to remove a baby squirrel from the fireplace. However before the workers arrived the we managed to put the squirrel in a box and release it. The chimney workers quickly determined that a rusted piece of metal was placed so that the Mama squirrel had a very narrow place to move around. After some discussion the workers offered two possibilities. Either replace the metal (for several hundred dollars) or take the metal piece away (for only the minimum charge for the trip). Since the fireplace is not used, the low-price was chosen. The workers were professional and excellent in every way.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10

Susan W.
07/2011
5.0
fireplaces
  + -1 more
see above
Description of Work: I called Lord's Chimney to inspect a fireplace and chimney in a rental property. I emailed them one day, made an appt the following day and made an appt for the very next day. They were very punctual, professional, called 30 minutes in advance of arriving, wore the little "surgeons' booties" even though I told them that wasn't necessary. Finished the work in a little over an hour, and were on their way. Couldn't have been a more positive experience. Kudos to Lee, my serviceman.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Kersten B.
02/2011
3.0
fireplaces
  + -1 more
See above
Description of Work: My gas fireplace was turning on automatically and causing the area to heat up. The technician came out to inspect the fireplace, explained that fixing the remote controlled system would cost more than $1000, and simply turned off the gas line. I later had another company look at the fireplace. They cleaned the entire fireplace and replaced the remote for less than $200.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$150

Response from Lords Chimney
The estimate we gave to this customer was not nearly over $1000. Also, we use factory approved parts which may cost more than generic parts. Fireplace manufactures require the use of factory approved parts. We strive to keep every customer 100% satisfied, but unfortunately this is not always possible.

SANDRA H.
08/2009
5.0
chimney repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Contact information

9539 Town Park Dr, Houston, TX 77036

www.lordschimney.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Chimney Repair,
Chimney Sweep,
Fireplaces,
Dryer Vent Cleaning,
Chimney Caps,
Gas Logs,
Air Duct Cleaning,
Pressure Washing,
Roofing,
Home inspection,
Animal Removal,
Roof Cleaning

FAQ

Lords Chimney is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Lords Chimney accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Lords Chimney does not offer free project estimates.
Yes, Lords Chimney offers eco-friendly accreditations.
No, Lords Chimney does not offer a senior discount.
No, Lords Chimney does not offer emergency services.
Yes, Lords Chimney offers warranties.
Lords Chimney offers the following services: Water leak resolution, waterproofing, fireplace and chimney repair, animal and nest removal, dryer vent cleaning, pressure washing, fireplace and chimney installation, gas log tune-ups, stove installation & roof flashing installation and repair.
Ask for details.

Contact information

9539 Town Park Dr, Houston, TX 77036

www.lordschimney.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed