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justified appliance

Appliance Repair, Appliance Sales and Installation, Appliance Repair - Small

About us

rebuilt appliances and scratch and dent appliances available

Business highlights

36 years of trusted experience

Services we offer

appliance sales delivery

Services we don't offer

appliance repair


Accepted payment methods

American Express
Discover
MasterCard
Visa

Reviews

4.65 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
20%
3
0%
2
0%
1
20%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.8
responsiveness
4.6
punctuality
4.8
Showing 1-5 of 5 reviews

E B.
09/2013
1.0
appliance repair
  + -1 more
If you need a part for your appliances, do not use Justified. They charged me for a part, they gave me the wrong part. When I went back to get my money back they said that their policy is no refunds even if they screw up. So, they called First Source parts and supposedly ordered the part and had it put in will call for me, I went to pick it up and nothing, it was not in will call and they didnt call it in. I ended up just buying a new stove. They basically told me that Im screwed, that they didnt have $97 to give me anyway. I asked who the owner was so I could speak with him and they told me "some guy. It doesnt matter". They offered me a store credit. Great, thats what I need, a store credit at a place that I have only been to once in the 35 years I have lived in this area and a credit with a company that screwed me the first time I went in. They treat their customers with a smart a** screw you attitude and arent willing to make their own mistakes right.
Description of Work: Horrible Customer Treatment

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$97

Frank C.
06/2012
4.0
appliance repair
  + -1 more
The price was reasonable. When he left it still didn't work. We called them again and they came back to put in a computer board. It still didn't reset the temperature. The thing that got it working again didn't even require them to come out.
Description of Work: Justified Appliances came out a month ago for repairs to our fridge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Sherri B.
05/2012
5.0
appliance repair, appliance sales
  + 0 more
They have 3 yr. warranties instead of 1 yr. They replaced the dishwasher three times for me free of charge. The problem wasn't even their fault but they replaced it anyway.
Description of Work: They installed a dishwasher for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

THOMAS J.
11/2006
5.0
appliance sales
  + -1 more
They were on time. The dishwasher saved me money.
Description of Work: I bought a used dishwasher from them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

DAN S.
12/2005
5.0
appliance repair
  + -1 more
My washer is a few years old now, and no longer has a warranty, so when it stopped spinning on me I called a repair service to come, and take a look. Justified Appliances were recommended to me so I called them. The service man was great, he came out the next day, took a few things apart, was here only a short time, and said it was all fixed. I was very pleased, as I couldn't afford a new washer, and the service man only charged me $35 dollars. There hasn't been a problem since.
Description of Work: Justified Appliances fixed my washer for me. My washer wouldn t spin so we called them to come out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

    Contact information

    17455 fm 529, Houston, TX 77095

    www.justifiedappliance.com

    Service hours

    Sunday:
    8:00 AM - 6:00 PM
    Monday:
    8:00 AM - 8:00 PM
    Tuesday:
    8:00 AM - 8:00 PM
    Wednesday:
    8:00 AM - 8:00 PM
    Thursday:
    8:00 AM - 8:00 PM
    Friday:
    8:00 AM - 8:00 PM
    Saturday:
    8:00 AM - 6:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair,
    Appliance Sales and Installation,
    Appliance Repair - Small

    FAQ

    justified appliance is currently rated 4.6 overall out of 5.

    Sunday: 8:00 AM - 6:00 PM

    Monday: 8:00 AM - 8:00 PM

    Tuesday: 8:00 AM - 8:00 PM

    Wednesday: 8:00 AM - 8:00 PM

    Thursday: 8:00 AM - 8:00 PM

    Friday: 8:00 AM - 8:00 PM

    Saturday: 8:00 AM - 6:00 PM

    justified appliance accepts the following forms of payment: American Express,Discover,MasterCard,Visa
    No, justified appliance does not offer free project estimates.
    No, justified appliance does not offer eco-friendly accreditations.
    No, justified appliance does not offer a senior discount.
    No, justified appliance does not offer emergency services.
    No, justified appliance does not offer warranties.
    justified appliance offers the following services: appliance sales delivery
    appliance repair

    Contact information

    17455 fm 529, Houston, TX 77095

    www.justifiedappliance.com

    Service hours

    Sunday:
    8:00 AM - 6:00 PM
    Monday:
    8:00 AM - 8:00 PM
    Tuesday:
    8:00 AM - 8:00 PM
    Wednesday:
    8:00 AM - 8:00 PM
    Thursday:
    8:00 AM - 8:00 PM
    Friday:
    8:00 AM - 8:00 PM
    Saturday:
    8:00 AM - 6:00 PM