HOUSTON HVAC EXPRESS

Joseph came out to replace an existing thermostat with a new ecobee smart thermostat. I laid out all the told him the issue of no power to the thermostat and he got to work. Thermostat got power but then stopped working after he left. Asked him to come back and take a look again and he said it was going to be another charge for a job that he did not successfully solve in the first place. Argued that he did the job, but the job was to simply get the thermostat working. He actually told me to call abacus or John Moore. He?s clearly not a professional and will actually refer you to one since he cannot do the job.

Service was great. Very prompt, professional and explained all the work well. Very satisfied.

My AC stop working during this hot summer day, Joseph shows up quick and replaced the outside unit. Got my cool air back before I get home . Fast and knowledgeable.

Did a great job On time.

Prompt and knowledgeable. No issues getting my problem solved.

Poor service.

If you want your repair completed timely with professional and honest service, I highly recommend calling Joseph Zhou. He and his team will get it done!! Call him and call him quick!

Joseph was vey nice, honest and fair with his pricing. I will definitely hire him again for any A/C work in the future.

Great and very knowledgeable. Took time to explain what was occurring and recommended next steps in future to prevent. Highly recommended.

Joseph was knowledgeable and helpful in replacing my air conditioner and coils. He replaced my unit within a day, and at a reasonable price.

Joe is amazing. My thermastat needed to be replaced and it was close to 100 degrees here. He came right away even though it was after 6 pm. He then discovered that the overflow pan in the attic was filling up and the line was clogged and needed a pea trap. He came back the next day and ficed everything. Joe cares about his customers and I will always call him

Friendly, efficient, fast, provide a good explanation.

Joe is very nice and knowledgeable to answer all my questions, I don’t have any thing big deal just 24 volt wire short, he generally charge me nothing. I joint the club as he recommended, $175 a year service my system two time a year, which is good deal. Highly recommend him to any one. Thank you Joe.

Joseph just fixed my AC same day I called. He is very Thorough explain my concerns.