John Moore Services

Plumbing, Heating and Air Conditioning, Electrical,

About us

John Moore has been a family-owned and operated business since 1965. We understand the trust you place in our company when you invite us into your home. “Call John & Get Moore” is more than our company’s slogan; it’s our pledge to you. We’ll explain everything and provide upfront, honest pricing options, so you feel confident from start to finish. We only hire the very best craftsman and give them the very best training and resources. All of our work is backed by the integrity of the John Moore name.

Business highlights

59 years of trusted experience

Services we offer

Plumbing Services, Air Conditioning & Heating, Electrical, Remodeling, Roofing, Pest Control, & Lawn Services.

Services we don't offer

Fencing, Foundation.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

3.8795 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
54%
4
8%
3
7%
2
8%
1
23%


Rating CategoryRating out of 5
quality
4.1
value
3.4
professionalism
4.0
responsiveness
4.2
punctuality
4.2

Filter reviews by category

Showing 726-750 of 795 reviews

Connie M.
11/2015
5.0
pest control
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$62

Response from John Moore Services
Thank you for taking the time to write this review! We appreciate your input.

Constance A.
10/2015
1.0
plumbing, electrician
  + 0 more
.
Description of Work: I had t sure John Moore to get my money back and get some return of the damages caused by installing and undersized electical box.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from John Moore Services
We are very sorry to hear that you were disappointed with the performance of a member of the John Moore Services team. Every one of our technicians has undergone a rigorous screening process and has received hours of training before they’re allowed to interact with our customers. We require every one of our employees to conform to a strict Company Code of Ethics, and we appreciate your help in holding us to those standards. We'd like further input from you so that we can prevent any future problems for our customers. Please contact us at 281-949-5353 and ask specifically for customer care or email comments@johnmooreservices.com so that we may address your experience further.

Donald B.
10/2015
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: Removed old water heaters(2)and installed new ones. They did a good job and left everything cleaned up afterwards.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,217

Response from John Moore Services
Thank you for taking the time for writing this review! We strive to give the best possible service. Remember that if you need anything, just give us a call and we'll be more than happy to help you out.

Diane C.
10/2015
2.0
plumbing, heating & air conditioning/hvac
  + 0 more
.
Description of Work: Immediately said I needed an entire new AC and said I had a freon leak which we did not. Brought no equipment to even test for leakages. Quoted well over $10,000 for new unit.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
4.0
punctuality
3.0

$49

Response from John Moore Services
Hey [member name removed], We're sorry that our estimate was not what you were looking for. We have the best trained technicians and offer various brands for our products. So you know that when we go out, you're paying for value and expertise. Our customer care person has contacted you and we're going to be refunding your trip fee. We strive to give all of our customers a 5 star experience. Thank you for taking the time to write this review.

Edgar B.
10/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Good people. I had them replace a couple of out door faucets. One ran between the exterior wall and the kitchen cabinet. This poor guy played h*** with that and never lost is composure. It that had been me... well... let's not go there!

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Allan & Deanna O.
09/2015
4.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from John Moore Services
We strive to give our customers the best experience we can. If there is anything that you would like to comment on our performance please contact us at 281-517-7238. Thank you for taking the time to write this review. We appreciate your business and hope to hear from you again.

Thomas S.
08/2015
5.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: Unplugged drain line to sewer system and provided some cleaner material for future mitigation.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Response from John Moore Services
[Member name removed], We're happy to hear that you were satisfied with our work! Let us know if the cleaner works for you in the future! Thank you for taking the time for writing this review!

Justice A.
08/2015
1.0
drain cleaning, heating & air conditioning/hvac, plumbing
  + 1 more
unknown
Description of Work: I called because my AC drain pipe was backed up. I had had this pipe replaced by John Moore a year ago so there was no reason the AC unit should be leaking. I asked that they come out and take a look at it and they told me starting 08/1/2015 you have to pre pay a diagnostic fee of $50 before they could schedule an appointment. Not only is this rubbish, I should not have to pay a diagnostic fee for an outstanding issue/service that I already paid for!!!!

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

Yes, I recommend this pro

Response from John Moore Services
Member, We have have looked into this, and the issue seems be a stoppage with no indication that the system is not running properly. If the system was having mechanical issues then we would send out a warranty tech and there would be no diagnostic fee. However stoppages have to do with the drain line, which is not covered. We apologize for any inconvenience, and thank you for taking the time to write this review. Should you have any other questions please contact our customer service representative Monnah at her direct line 281-517-7238.

Rita D.
07/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Cleared A/C stoppage. The problem was solved and observed for a time. I was |completely satisfied with their service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$348

Response from John Moore Services
Thank you for your review. We appreciate it and having you as a customer.

Don T.
07/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: They opened drain. It went well.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Response from John Moore Services
Thank you for your review. We are happy to have you as a customer.

Christopher J.
06/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: ac
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from John Moore Services
Thank you for your review. We appreciate it and having you as a customer.

Yanqi G.
06/2015
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They serve you quick but charge way much
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from John Moore Services
We are unable to locate any record with your name and the address you provided. Can you let us know if service was provided to a different address? We would like to look at your record and address your complaint.

Edwy D.
05/2015
2.0
plumbing
  + -1 more
unknown
Description of Work: we have used Moore for all our plumbing needs. Now we have found a nother plumber that is more reasonalbe and does better servcie

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0


Response from John Moore Services
We are sorry to hear that you have chosen another service provider. Our records show that we have not provided plumbing service to you since 2013, and the last time was a warranty call for which you were not charged. We hope you'll give us another opportunity and we'll work hard to earn an A from you next time.

Nancy H.
05/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: My TV was not working and it the provider said it was an electrical. The company fixed that problem, installed a new breaker box outside (That's the part I found out later that was costly - my sister in Indiana had it done much more cheaply). But they cleaned out some light switches. One man also put in some light bulbs for me as a kindness. (I am 76 and don't like to get on a ladder if I don't have to so I appreciated that very much.) Very pleasant people, very professional and helpful. I don't remember the date or cost of the work - I think the breaker box was over $2,000 but I can't remember how much more.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from John Moore Services
Thank you for this review. We value you as a customer

Theresa T.
02/2015
2.0
plumbing, electrician
  + 0 more
unknown
Description of Work: Came out to give an estimate in fixing electrical wiring in outdoor lamp post. They wanted to replace all wiring and gave no other option. They were WAY high. I ended going with another Electrician that I felt more comfortable with, and he was 1/3rd the price, and added additional equipment such as a whole home surge protector.

Rating CategoryRating out of 5
value
1.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$2,000

Response from John Moore Services
We’re sorry to hear that you were unhappy with your estimate. Our policy is to offer 3 estimates to every customer — Good, Better and Best — so you have options. A customer service specialist will be in contact with you so we can better understand what went wrong and use your feedback to improve our service. Thank you for letting us provide this estimate and for this review; we hope to have another opportunity to work with you and will work very hard to earn an A from you next time.

Richard O.
02/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Removed old HVAC system. It took 10 hours of work and it was done very professionally.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,000

Response from John Moore Services
Thank you [member name removed] for your review. We are so happy to have you as a customer.

Jan C.
02/2015
5.0
Was on time and did a great job.
Description of Work: Drywall, paint and base board.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Response from John Moore Services
Thank you so much for this review! We appreciate your business and your feedback.

Richard D.
01/2015
3.0
plumbing
  + -1 more
unknown
Description of Work: Replaced valve on hotwater system.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$1,200

Response from John Moore Services
Thank you for this review. We value your feedback and will be in contact with you to see what we could have done better.

Sharon W L.
01/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: replaced an entire air conditioning unit both AC and furnace in one of my rental properties. Work was done on time and I have no complaints.I have used John more services for air conditioning on my personal home for many years and have always been impressed with their service

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from John Moore Services
Thank you so much for taking the time to provide this review. We love to hear from happy customers!

Gary D.
01/2015
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from John Moore Services
Thank you for your business and this great review. We love hearing from our customers.

Joe R.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Installed central air.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Response from John Moore Services
Thanks so much for this review! We love hearing from happy customers. Remember that we stand behind our work on that new AC system.

Deborah M.
12/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
.
Description of Work: They have done several things for us in the past. Most recently we had them replace our big HVAC system. They also replaced our internal plumbing system too. Their service is good and we have been with them for about 5 years. If there is ever a problem they come back to fix that. They have 24/7 call number and they stand behind their work. They are easy to work with.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from John Moore Services
Thank you for this review! We appreciate your business and are thrilled to hear that you are happy.

Denise R.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
It was OK with them for the quote.
Description of Work: They provided a quote to fix a problem with the air conditioner. We’ve used their service before.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from John Moore Services
Thank you so much for this review. We are thrilled when our customers are happy!

Andrea L.
12/2014
5.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: I bought my first house that promptly flooded from backed up sewer lines. John Moore came out and discovered tree roots and made an appointment to come back out to fix it. Since it began raining as soon as he got there, the guy (feeling sorry for my predicament I'm sure) started checking/fixing minor things around my house such as checking my stove for gas leaks. He was great with my kids who wanted so badly to help dig up the pipes. If I needed John Moore's services again I would request the same people to come out to my house. Very satisfied.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$2,700

Response from John Moore Services
Thank you for giving us this great feedback! We appreciate you and hope to have the opportunity to provide service for you and your family again.

Debbie N.
12/2014
5.0
electrician, plumbing, water heater repair
  + 1 more
.
Description of Work: Removed and disconnected an electric tankless water heater and replaced it with a net 50 gallon water heater. They had to run new water pipes and electrical line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from John Moore Services
Thank you for your business and for this review. We are thrilled when our customers are happy!

Contact information

10005 W Sam Houston Pkwy N Ste 200, Houston, TX 77064

http://www.johnmooreservices.com?utm_source=Angie's%20List&utm_medium=online

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
7:00 AM - 6:00 PM

Licensing

Insured

Licensed*

Trade License Number
38638
Trade License Locale
TX
Trade License Authority
Texas State Board of Plumbing Examiners
Trade License Expiration
07/31/2023

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Electrical,
Drain Cleaning,
Water Heaters,
Pest Control,
Appliance Repair,
Drywall,
Drain Pipe Installation,
Kitchen and Bath Remodeling,
Handyman Services,
Sewer Cleaning

FAQ

John Moore Services is currently rated 3.8 overall out of 5.

Sunday: 8:00 AM - 5:00 PM

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 7:00 AM - 6:00 PM

John Moore Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, John Moore Services offers free project estimates.
Yes, John Moore Services offers eco-friendly accreditations.
No, John Moore Services does not offer a senior discount.
No, John Moore Services does not offer emergency services.
Yes, John Moore Services offers warranties.
John Moore Services offers the following services: Plumbing Services, Air Conditioning & Heating, Electrical, Remodeling, Roofing, Pest Control, & Lawn Services.
Fencing, Foundation.

Contact information

10005 W Sam Houston Pkwy N Ste 200, Houston, TX 77064

http://www.johnmooreservices.com?utm_source=Angie's%20List&utm_medium=online

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
7:00 AM - 6:00 PM