John Moore Services

Description of Work: John Moore has done electrical, plumbing and HVAC work for us.

Description of Work: Service call because we had no hot water pressure in the house. The Tech advised that is was due to the extra device we bought when the water heater was installed. (It is supposed to alert us if the heater has a leak.) So far our $100+ investment has only caused us problems rather than doing its job.

Description of Work: We had no hot water and were told we needed a new water heater. With a $250 service call if we didn't use them, we chose to have them install the water heater.

Description of Work: Had a small leak in bathroom fawcet. Trying to sell house and needed it fixed. Plumber came out and was polite and gave me a free estimate of $399.99 to fix. I said OK and it was fixed in about 15 minutes with a fawcet cartride for a Moen fawcet. I thought the cartridge must have been expensive.

Description of Work: I use John Moore Services for heating and air conditioning services. They replaced my heat pump during their last visit.

Description of Work: Called John Moore for an estimate to install a dedicated circuit for a new microwave.

Description of Work: He had to replace the connection pipe from the street to the pipes under the house and in the house.

Description of Work: Left message on 6/3/2012 they called back that night at 930PM and said they could come the next day between between 2PM and PM.The lady said we would get 2 phone calls,one when he was on his way and one when he got close.We were home all day never recieved a call at all.At 930PM the door bell rung.I answered the door and it was John Moore,I told him we never got any calls from him,he replied he didnt know anything about calling.The lady that called us said it was policy.We went ahead and let him clean the line out.Tried to talk to guy a little could tell he wasnt in such a great mood.Probably because it was so late.was here about 10 minutes.What a experience.

Description of Work: I used them to come spray for pest control.

Description of Work: I have an annual contract with John Moore for my A/C. I knew they did plumbing as well so I contacted them. I ONLY wanted a new kitchen faucet installed. I was quoted $100 to $200. The job took about 1-2 hours. In the middle of the job, the plumber informed me that I needed 2 new emergency cut-off valves. I had already purchased 2 at Lowes but the plumber informed me that these would not work and he just happened to have 2 on his truck. Unless the valves were gold plated, I could not see how they would cost $189 each installed. In order to install the new faucet, they had to have known that new emergency cut off valves were required. And the valves looked just like the ones I had purchased for $5.00 each. I felt that I was taken advantage of and requested a refund of some of my payment. My wife talked to them but did not get my money back. I am in dispute with them and have notified American Express.

Description of Work: We got a price quote from John Moore about replacing a URD and their quote was way above what other electricians quoted for the same work. Our friend, an electrician in another city, told us that aluminum could be used that would be cheaper. John Moore only uses copper, which is way more expensive. Needless to say, we will NEVER use John Moore for ANYTHING EVER.

Description of Work: We had some plumbing problems. They had to clear out a clogged drain and he installed an outdoor plug.

Description of Work: Called for estimate. Had to call more than 4 times to get someone to call me back before salesperson followed up. Estimate was too expensive as compared to other bids.

Description of Work: They were supposed to install a complete 5 star system.

Description of Work: I had the pipes in my home completely replaced. The old galvanized pipes were abandoned and new PEX lines were run. Replacement included the feed line into the home from ground level, the pipes, feedlines and vales to all water outlets to include washer, hot water sinks and basins in baths rooms, shower and bath, wet bar and refrigerator supplies.

Description of Work: We had a broken sewer pipe in the backyard.

Description of Work: They come every three months for ten years now. They mostly spray the outside unless I request to spray the inside.

Description of Work: We were six months into living in our new house. There were some outlets that were not working, so he repaired some inside and all of the outlets on the outside. It ended up just being one problem that was simple to fix.

Description of Work: I used Acare Plumbing.

Description of Work: He provided outdoor pest control services.

Description of Work: John Moore Electrician came to my home on 2/21/12 to relocate 2 exterior flood lights and 1 aux. light that entailed a need for approx. 28' of trenching to place 1/2" conduit with new wire and attach the 3 lights to poles that I installed myself. Maximum need of materials was 30' of 1/2" conduit, 8 elbows 10 unions and 2 guats. I even had existing conduit they could use if needed. My husband and I were looking at about $80.00 in materials and 6 labor hours of a John Moore Employee. The Electrian named Wayne overlooked the job and came to me with a 1 X 2 piece of paper with $2246 written on it. I asked him if he really wanted to hand me a bid that high for a job that wouldn't have cost my husband and I over $100 if we had done the work ourselves. I called John Moore ofc. to report what had just happened and they sent another "lead" Electrician out name Jimea to "reassess" the job scope. Jimea saw the job to be approx. $750, not $2246! He provided a bid sheet with the breakdown of all services and mat'ls to be used. We took that lesser bid, however, I feel that "price-gouging" occurred on the first bid. I will not utilize John Moore Services again just on principle, nor would I ever recommend them to my friends and family.

Description of Work: Fixed leak in shower.

Description of Work: We called John Moore because we went into our hall bathroom and saw that the floor was flooded. We cleaned it up and decided to call a plumber because we knew this might happen again. We called John Moore. The man who showed up at the door, was unexpected. They said on the phone they would call 30 min before they came, we never got that call. He also checked if we had a water leak, found we did not have one. He kept looking for our sewer drainage pipe and could not find it. He asked us if we knew where it was, how would we know. He then asked to see the water heaters. I stated they were in the attic. He went up there and said, " YEP, I can see where you DO have a problem!" HE stated these water heaters were over 10 years old and needed to be replaced right away. I asked if this was the problem for the flooding in the bathroom, he said no, not at all. He did not know what the problem was and could not find an answer for that. He went outside to the van, and after about literally 45 minutes later, knocked on the door and gave us a quote sheet that compared three water heater installation prices, the prices started at $3795. He stated the one costing $4995 was the best deal. Anyhow, we were not charged for him looking around and not finding anything and then telling us our water heaters were old. Thank goodness. A few weeks later, the problem was more severe and the hall bath and master bath flooded at this point. We called Red Lion Plumbers, they came in a jiffy from spring branch to spring area, diagnosed the problem, found the sewer drainage pipe, saw we had been flushing tons of stuff that we shouldn't have, we asked them to look at our water heaters to give us a second opinion. They did in fact agree they needed to be replaced, they came the very next day, replaced two water heaters and we paid $2195 for two days of service, a removal of a toilet and a new seal placement, and alot of professionalism. I believe it was a father/son duo, they did fantastic.

Description of Work: The work was done excellently. The cost to replace two flappers, reseat, and cault each of two toilets was extremely expensive. I complained to the company saying what I have just said. No explanation for costs was given, but they sent me a $100 off next work done before Dec. 31, 2012. That would still make the costs excessive for a job like this.

Description of Work: I hired them to unclog our kitchen sink.