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Jack Johnson Upholstery

Upholstering

About us

We are a small family owned business. We have been in business for 38 years in the same location.

Business highlights

51 years of trusted experience

Services we offer

Furniture Re-Upholstering, Custom Furniture, Cushion Covers, Foam Replacement. Cornice Boards - Recovering & Custom Building

Services we don't offer

Auto Upholstery, Draperies, Bedding

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.821 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
10%
3
0%
2
0%
1
10%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
5.0
responsiveness
4.9
punctuality
4.9
Showing 1-21 of 21 reviews

Kristy C.
12/2019
5.0
upholstery
  + -1 more
Marilynn and Jack are great! Prompt response to emails, questions, and quality workmanship for a reasonable price. So glad I found them!
Description of Work: recovered patio cushions/pillow backs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

William A.
04/2017
5.0
upholstery
  + -1 more
Jack did a fabulous job figuring out how to rebuild the seat, then did a beautiful job upholstering the chair in leather. It's comfortable, strong and looks great.
Description of Work: Had an antique rocking chair frame that needed a seat, back and upholstery.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$243

James M.
01/2017
5.0
upholstery
  + -1 more
Excellent services and wuality
Description of Work: Terrific. We will use them again

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nikki Z.
10/2016
1.0
upholstery
  + -1 more
This company is not taking new customers.
Description of Work: This company is not taking new customers.
Rating CategoryRating out of 5

Response from Jack Johnson Upholstery
Not sure why this review was posted however we are servicing all new and repeat customers. Marilyn Johnson

Deborah H.
02/2016
5.0
upholstery
  + -1 more
unknown
Description of Work: I had two recliners recovered. I used fabric from Calico Corners and ordered based the amount of fabric based on the upholsterer's recommendation. Both pieces were well done and should last a long time. They picked up and delivered. One piece had to go up a long flight of stairs and the pickup guys were very careful. I would definitely use them again. The location off 34th St. in Oak Forest was very convenient.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Jay C.
11/2015
4.0
upholstery
  + -1 more
unknown
Description of Work: Reupholstered 2 club chairs

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$900

Sally W.
08/2015
5.0
upholstery
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Robin B.
06/2015
5.0
upholstery
  + -1 more
unknown
Description of Work: Repaired springs and reupholstered two chairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

RICK G.
02/2015
5.0
upholstery
  + -1 more
unknown
Description of Work: Jack partially rebuilt and upholstered 2 sofas, two chairs and an ottoman. The process was painless, the product excellent. Jack and Marilyn are wonderful to work with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Mickey B.
12/2014
5.0
upholstery
  + -1 more
unknown
Description of Work: Reupholstered a favorite chair we had for years and wanted to keep it since it was so comfortable. The service and craftsmanship were fantastic.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Melinda R.
10/2014
4.0
upholstery
  + -1 more
unknown
Description of Work: He reupholstered a chair and chaise. Some of the lines were lost in the way he did the chaise which I think it lost some of it's appeal. He was very nice but limited in what he could do creatively. If you are wanting a certain look with multiple fabrics or high fashion look, go to someone else.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


nancy H.
08/2014
1.0
upholstery
  + -1 more
Tried to get quote for the job and waited 2 days for response but sent message to another vendor.
Description of Work: needed couch cushion restuffed.

Rating CategoryRating out of 5
responsiveness
1.0


Clyde B.
08/2014
5.0
upholstery
  + -1 more
This is a family business. They delivered two weeks early than I expect it. I'm delighted with everything they did. I would recommend them to anyone who needs upholstery done.
Description of Work: Love seat and cushion for another love seat upholstered.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$622

Julie C.
05/2014
5.0
upholstery
  + -1 more
Nice folks. Fast and friendly service. Highly recommended.
Description of Work: Worked on two chairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Karen E.
04/2014
5.0
upholstery
  + -1 more
unknown
Description of Work: I had a small job done and they are currently working on another chair. Marilyn has a good eye for what will look good and helps when asked. The shop is professional and the quality of the work is excellent. I looked at many of the finished pieces before leaving my items. On top of the quality of the work, they are friendly and responsive.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert S.
04/2014
5.0
upholstery
  + -1 more
He turned it around when he said he would and the price was fair. He stands by his work. I would highly recommend him and he is worth the wait, if he has a line.
Description of Work: He fixed my la-z-boy chair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

shawna S.
11/2013
5.0
upholstery
  + -1 more
I worked with Marilyn at Jack Johnson Upholstery. She allowed me take home several swatch books to choose my fabric, there was a wide range of choices. Once I chose the fabric, she did the estimate in a few minutes and gave me a delivery date of 4 weeks. The cushions were actually ready 1week early. They were well made, box cushions with no welting. The price was very reasonable. I couldn't be more pleased. I would recommend their services and will use them in the future.
Description of Work: I needed cushions for my danish modern sofa and love seat recovered in vinyl for easy maintenance; a total of 10 cushions. The bottom cushions needed to have the foam replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$910

Audrey J.
01/2013
5.0
upholstery
  + -1 more
I called them for an estimate and they were able to provide me one over the phone. We arranged a pick up day. They were on time and very courteous. My furniture was ready when promised and both the chair and ottoman look great. The total cost was slightly higher than the estimate because they needed to replace the foam in the ottoman. I'm glad they did because it made a huge difference in the ottoman's appearance. I would definitely use them again.
Description of Work: They reupholstered a chair and ottoman

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Robert H.
02/2012
5.0
upholstery
  + -1 more
I have always had a great experience again. I plan on using them again soon.
Description of Work: They have done upholstery work for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Teresa S.
03/2011
5.0
upholstery
  + -1 more
They are very professional people that do quality work at a fair price. Went over with pics of the chair for an estimate and to pick out fabric. They came and got the chair the same day and had it back to me in two weeks as they had stated. The chair came out beautiful!! I will recommend them to my friends and will use them again.
Description of Work: Reupholstered a chaise lounge chair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Linda H.
02/2011
5.0
upholstery
  + -1 more
We called them to repair a broken leather recliner. They said they could repair and were very specific and clear about how long it would take them to repair it ( 1 week). They can pick up and delivery. We dropped it off because they said it would shorten repair time. It was done on time. Delivered on schedule. The price was reasonable price and almost exactly what they quoted. Both Jack and his wife were approachable and easy to talk with.
Description of Work: Repair a broken spring holding up seat on leather chair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$128

    Contact information

    1115 W 34th St, Houston, TX 77018


    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Upholstering

    FAQ

    Jack Johnson Upholstery is currently rated 4.8 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Jack Johnson Upholstery accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Jack Johnson Upholstery offers free project estimates.
    No, Jack Johnson Upholstery does not offer eco-friendly accreditations.
    No, Jack Johnson Upholstery does not offer a senior discount.
    No, Jack Johnson Upholstery does not offer emergency services.
    No, Jack Johnson Upholstery does not offer warranties.
    Jack Johnson Upholstery offers the following services: Furniture Re-Upholstering, Custom Furniture, Cushion Covers, Foam Replacement. Cornice Boards - Recovering & Custom Building
    Auto Upholstery, Draperies, Bedding

    Contact information

    1115 W 34th St, Houston, TX 77018


    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM