ITCloudGlobal provides a range of Information Technology services designed for business productivity. Our commitment is to provide analysis and insights designed to recognize problem areas and modify processes for substantial efficiency, fewer errors and quicker response times.
Business highlights
5 years of trusted experience
Minority Owned & Operated
Women Owned & Operated
Family Owned & Operated
Emergency Services Offered
Eco Friendly
Services we offer
Computer Repair Services in Houston
In house service repair depot of laptop, PC, all make and model * Onsite service call * Network setup and support for the home users and business of all sizes * Total solution for network and cyber security for you business * Total IT service and manage * Software and Hardware integrations * Web Development*.
The team at IT Cloud Global are truly professionals and experts when servicing my computers and IT needs. Ken and his team are courteous, knowledgeable, and meticulous in diagnosing my issue and providing a solution at a great price. They have helped me on several occasions, and I have yet to be disappointed.
Description of Work: Anti-virus solution Software installation Hardware repair Remote diaganosis and solution
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Rhonda S.
03/2021
5.0
computer repair
 + -1 more
Fabulous. Ken responded within a couple hours to my request. Scheduled appointment same day and then moved it earlier in the day. Met him at his office. Started on it immediately. Knew exactly what to do and did it quickly. Very kind and knowledgeable expert. Definitely recommend him for anything he says he can do.
Description of Work: Data migration to new laptop
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Torrence L.
12/2020
5.0
computer repair
 + -1 more
What a wonderful Experience. Ken was available on Sunday of all days! He was so nice and his shop was clean and organized. Most of all I could tell he cared about getting me a working computer as quickly as he could. The work was so fast! and AFFORDABLE! But most of all I could tell he cares about his work and his customers. Thank you Mr. Ken so much!
Description of Work: Repair of a dead gaming PC.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from IT Cloud Global
Thanks [Member Name Removed] for your kind words, we truly appreciated your business.. Kristy.
Matthew O.
12/2020
5.0
computer repair
 + -1 more
I found Ken on the internet, and he was extremely helpful. My business was having network related issues with malware virus which he fixed in a timely manner at a respectable price. He also updated my operating system. Excellent service and would happily recommend him for all your PC problems.
Description of Work: Malware problems within network
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from IT Cloud Global
Hello, We appreciate you choosing us as your computing service solutions. we are looking to serve you more for many more years to come. Thanks again. Management Team
Leslea S.
12/2020
5.0
computer repair
 + -1 more
My goodness, Ken was a lifesaver. My hard drive was imminent to fail, and my entire life is on this hard drive. Ken came to my home and did all that he could do onsite, however, he ended up taking it to his shop and was able to successfully clone my HD, and save all of my data. Ken is very honest and thorough. I so appreciate his work. Great service and technical expertise.
Description of Work: Onsite Service data recovery
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$469
Response from IT Cloud Global
Thank you for you recent visit to our office. It was a sincere pleasure to be of service. If you have any questions, please feel to contact us. We're looking forward to seeing you again. Management Team
Shannon M.
11/2020
5.0
computer repair
 + -1 more
I have a home based business and rely on my computer/internet daily. In the early am hours (2:00am) I woke up to get an early start on my daily duties. When I go to the website needed to do my work it said "This site cannot be reached". Of course, I tried to YouTube troubleshoot it and it didn't work. I began to panic and reached out to Angie's list for assistance at 7am. To my surprise, Ken responded in a very short time. He was very courteous, and helpful. Just his tone and knowledge helped with calming me down. He did all that he could over the phone to avoid a visit to the office. Just as I was leaving to bring my computer, the problem was solved. I would recommend his services to anyone seeking computer repair.
Description of Work: Support on website issues.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Response from IT Cloud Global
Hello [Member Name Removed], We appreciate you choosing us as your computing service solutions. we are looking to serve you more for many more years to come. Thanks again. Kristy.
K J.
11/2020
5.0
computer repair
 + -1 more
Great Fast Service
Description of Work: PC Repair & Update
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from IT Cloud Global
We Thank You for your business. Kristy.
Georgie G.
11/2020
5.0
computer repair
 + -1 more
Ken not only replaced the full casing for the laptop, but he provided us with a loaner computer. He kindly swapped out the hard drives so my niece could continue her online studies without interruption. He went above and beyond for us and completed the repairs in a couple of days even though he had to source some parts. This is what I call 5 star service.
Description of Work: The casing of our new laptop was badly damaged
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from IT Cloud Global
Many thanks for the trust in our ability to take care of your computing needs. We appreciated you. Take care. Kristy.
Marcio S.
10/2020
5.0
computer repair
 + -1 more
Me. ken was very helpful by not only being very professional and attentive, but he also helped me with my not so very flexible schedule. He performed an excellent job on my MacBook Pro by cleaning and replacing the battery. I would certainly recommend him and use him in future services.
Description of Work: Repair of Macbook
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from IT Cloud Global
Thank you very much for the business. Kristy.
Mary C.
10/2020
5.0
computer repair
 + -1 more
It went great and they were able to provide a wire that's compatible to my computer.
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Service Categories
Computer Repair
FAQ
IT Cloud Global is currently rated 5 overall out of 5.
Sunday: 10:00 AM - 5:00 PM
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 6:00 PM
IT Cloud Global accepts the following forms of payment: Check,MasterCard,PayPal,Visa
Yes, IT Cloud Global offers free project estimates.
No, IT Cloud Global does not offer eco-friendly accreditations.
Yes, IT Cloud Global offers a 10% senior discount.
Yes, IT Cloud Global offers emergency services.
Yes, IT Cloud Global offers warranties.
IT Cloud Global offers the following services: Computer Repair Services in Houston
In house service repair depot of laptop, PC, all make and model * Onsite service call * Network setup and support for the home users and business of all sizes * Total solution for network and cyber security for you business * Total IT service and manage * Software and Hardware integrations * Web Development*.