Integrity Roofing

fast and efficient

Never came to do work

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Did a great job

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It went great. Terrence is very professional. Returns calls promptly & has excellent service. I will have repairs done with him.

I own a 2 story house built in 1983. It had original siding that was in need of replacement (pointed out by my HOA). Integrity was working on a house's roof up the street and dropped off a flyer at my door advertising siding and roofing. I looked them up on Angie's List and they were "A" rated for Roofing but not rated for Siding at the time. He convinced me that they were experienced in siding but were only known for their roofing. I quoted him against a few companies and he was a few dollars cheaper. He insisted that he would be taking pictures of their progress and clean up the job site once they were finished. They started the job and they tackled a few hurdles initially (replacing water damaged window trim and 2x4's). Once they began to install the new siding, I had them redo a board because they didn't terminate the vent I requested. The bottom section of the siding looks good, but the top does not look good at all. The top section is wavy and has gaps under the boards visible from the street. There is also a section where 2 boards are butted up against each other so tightly that the ends protrude outward. They did not clean up their job site once completed and I never received pictures. I had to run a magnet in my yard to pick up the nails out of my grass. They spilled paint on some of the stone edging and on one of my sako palms in front of my house, and they did not clean it up. Initially I could deal with a messy contractor as long as the siding looked professional. I guess I should have looked at the siding closer before I paid them. During the next rain storm the next week I noticed that my new siding looked warped. I called them to come by to fix the top section of the siding. They told me that they sent one of their guys to pass by my house and informed me that the siding was fine. I was not there when he supposedly came by. I sent him pictures and said that it did not look fine to me. He said that I did not have enough 2x4's in the top section of the house to make it look straight. I find that hard to believe when I look around the neighborhood and people with same house plan with original siding from the 80's did not have siding that looked warped. He said that he wanted to make things right so he would come by. He never showed. I attempted to reschedule but he said he was busy with roofing due to all the hail damage from the most recent storm. I tried one more time with no response. I was aggravated trying to catch a contractor so I figured the siding should hold up even though it looks bad. I traveled for work for the last few months and when I got back I still couldn't ignore the bad looking siding. I left him a voicemail 2 days ago with no response and sent him a text today with no response. What I do not understand is that I hired him to do one side of my house and if he did good work, I would hire him to do the rest of my house and eventually my roof. All I want is the top section of my siding to not look warped. He has been completely unresponsive despite multiple attempts to make contact. At this point I am very frustrated with the neglect and complete lack of professionalism. I would absolutely never hire Integrity again, and I would not recommend them to anyone.

Terence was fantastic. Very knowledgeable and extremely easy to work with. He worked with the insurance company and with me to get the damaged roof replaced. The work was done very quickly, but attention was paid to details. He lives up to the company name. I would certainly use him again for any roofing work.

The guy was really nice and knowlegable. Took about half the time to inspect and the rest of the time to repair. Explained everything very thoroughly. Would definitely use him again

honest roofer was up front about costs, provided estimates electronically and provided an opportunity for me to review and approve

They lived up to their name: " Integrity Roofing". Rare this day in time that a company follows through with every detail promised from the initial inspection of the job to be performed, to the final inspection after completion! All workers were kind, courteous, professional, informed and qualified. All work was completed in a timely manner, to include clean up of every last nail! I Highly recommend this company and it's owner, Terrence Pippin, and will certainly use them again for future projects. I am in complete appreciation of his expertise and truly I ca not compliment him/them enough!

It was a seamless process. Terence handled the entire project working with both my homeowner's association and my insurance company. I was very impressed with the attention to detail and the timeliness of his responses.

It could not have gone better. He knew what he was doing, and he did it. He seems to be a good person in addition to being competent.

I had been dreading getting a new roof since the last time I did was a disaster. Terence changed my mind about roofers. Not only was he the best price of 3 roofing companies, he clearly cared about my property. He was patient as I took days deciding on the color. The crew was so coordinated and good at their jobs they were able to do all the work in one long day. His crew cleaned up after themselves quickly. They left no trash in my neighbors yards for days, as had been my previous experience. The previous time, the crew piled all their trash so we could not access our pool equipment, and left it there until the pool was dark green. And that was with me asking them every day to move it. I'm not going to say getting new roof was a fun thing to do, but thanks to Terence, it was not the pain I was expecting.