Integrity Pool Repair

Pool and Spa Service, General Remodeling

About us

Family owned and operated for 23 years with over 35 years of Professional Experience. Our policy is to treat our customers honestly and fairly. We only offer products or services that we truly feel are needed or will benefit the customer. We offer all types of pool service and repairs, including leak detections.

Business highlights

23 years of trusted experience
Family Owned & Operated

Services we offer

SWIMMING POOL EQUIPMENT REPAIR & INSTALLATION, POOL CLEANUPS, VACATION SERVICE AND WEEKLY POOL MAINTENANCE, LEAK DETECTION & REPAIRS, HANDRAIL INSTALLATION, POOL INSPECTIONS, POOL SCHOOL, AND MORE

Services we don't offer

VINYL LINER POOL REPAIRS AND LINER REPLACEMENTS (OTHER THAN PATCHES), STRUCTURAL POOL CRACK REPAIRS, POOL REMODELING AND REPLASTER

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

Check
CreditCard
Zelle

Photos of past projects

Reviews

4.934 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
6%
3
0%
2
0%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 1-25 of 34 reviews

Deborah K.
06/2024
5.0
pool cleaners
  + -1 more
So glad I found this company. Their people know what they are doing, extermely knowledgeable and this company is honest. I have used them to fix a pool leak, my pump and filter and to clean my filter.
Description of Work: This time they just cleaned my filter - but I have had them fix a leak, fix my pump and repair my filter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$234

Response from Integrity Pool Repair
We were glad to be there for you. We strive to treat our customers the way we would want to be treated. Let us know how we can help you again in the future. Tom and Ann

Jeanie S.
05/2024
5.0
pool cleaners
  + -1 more
I just wanted to say how happy I am with Integrity Pool Repair -- You guys were so helpful by phone - I knew I was going to like you! Integrity walked me through doing a "Bucket Test" which I had never heard of! It game them all the info they needed ahead of time to assist them in looking for the leak to my spa. Fast, efficient and honest. Super pleased with both the office staff and the pool technicians!! Thanks again for a great first impression! I'll be using them soon to replace my pool and spa lights ... And I'll be using them from now on! And Your guys were so fast to get there, and my brother said it was amazing how quick the two techs were to find the two leak issues! So, thank you again. I'll be sure to leave a review! PS: Don't forget to send a quote on the white lights, and the LED lights (2 for the pool and hot tub)!
Description of Work: I had a leak in my spa - they found both that leak and another one close to the skimmer that I didn't even know I had! Great service!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Dawn M.
01/2023
5.0
pool cleaners
  + -1 more
This is the best company. They are very responsive and explain things well to this novice pool owner. I would highly recommend them.
Description of Work: Leak detection and repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Integrity Pool Repair
Thank you so very much for your service and for your positive review. Both mean a lot to us. Just let us know when we can help again. We are just blocks and a phone call away. thanks again. Ann

Jimmy J.
03/2022
5.0
pool cleaners
  + -1 more
Crew arrived on time. They were very professional did a great job of locating leak. Next day another crew arrived and replaced skimmer which had a hair line crack. The clean up was so good you wouldn't know they had been there. Next day water line had not changed. Very happy with there work.
Description of Work: Leak repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Kelton G.
05/2021
5.0
pool cleaners
  + -1 more
Integrity is fantastic. I've know there was a small leak in the plumbing of my pool but couldn't identify where it was. An fairly large area by the pool equipment was always wet and muddy. I had another pool leak detection company out about 1-1/2 years ago and they found nothing. Since then I've had the irrigation system dug up and there was nothing wrong. The two very professional gentlemen spent all day (9+ hours) Friday to locate the small leak in one of the scupper pipes under the decking. I think the price is very fair considering the amount of time it took to find the leak - especially since the other company could find nothing. Looking forward to Integrity (a very appropriate name for the owners and staff of this company) coming back to remediate the leak.
Description of Work: Leak in pool plumbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

Response from Integrity Pool Repair
We were happy to be of service. Glad to have been able to help. Thanks for the review, Tom and Ann

Dahna B.
10/2020
5.0
pool cleaners
  + -1 more
We have used Integrity Pool Repair for over 10 years and are extremely happy with their work and excellent customer service. Ann and Tom always go the extra mile to make things happen for us as quickly as humanly possible. We've had numerous repairs done over the years to both the pool equipment and the spa equipment. They have always provided professional workmanship with reasonable pricing and wonderful communication. I highly recommend this company to anyone needing anything done with their pool or spa. Thanks Ann and Tom!
Description of Work: Pool and Spa Repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Integrity Pool Repair
We were so glad to be there for you. Thank you so much for your confidence in us and your business for all these years.

Bruce S.
06/2020
5.0
pool cleaners
  + -1 more
Very well, I appreciate the professionalism they conveyed. Will highly recommend.
Description of Work: Spa plaster repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from Integrity Pool Repair
We were happy to be of service. Glad to have been able to help. Thanks for the review, Tom and Ann

Sean O.
04/2020
5.0
pool cleaners
  + -1 more
This company did not offer service I was looking for. However, they did refer me to an individual they use that did. The person they recommend performed a superior job for me.
Description of Work: Repair of outdoor water fountain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Integrity Pool Repair
Glad to have helped. Thanks for the review.

Richard P.
03/2019
5.0
pool cleaners
  + -1 more
They were easy to work with and patient with me in explaining the issue and the repair required. Highly recommend these guys.
Description of Work: Pool leak repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from Integrity Pool Repair
Sorry we missed responding sooner. Glad we were able to help and thanks for the review. Tom and Ann

Dana O.
03/2019
5.0
pool cleaners
  + -1 more
Aquamaid Pool Service refers all our leak detection and repair work to Integrity Pool Repair and we have always had great feedback from our customers that use them. They are honest and do good work.
Description of Work: Leak detection and repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Integrity Pool Repair
Thanks so much for your review, but especially in your confidence in us by referring your customers to us. We really appreciate it. We feel like we are all a team trying to be there for our customers and if someone wants a service that we don't provide, we try to help them find someone that can help. Thanks again.

Andrew J.
01/2019
5.0
pool cleaners
  + -1 more
I've worked with Anne and Integrity for years on pools for our clients and I wouldn't recommend anyone else for leak detection and responsibly priced repairs on said leaks.
Description of Work: Leak Detection and Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Response from Integrity Pool Repair
Thanks [Member Name Removed] for your good word. We are always happy to be of service and help you with your leak detection needs. Thanks for your business and your continued confidence in Integrity Pool Repair. We appreciate it very much. Tom and Ann Chapman

Clare R.
11/2018
5.0
pool cleaners
  + -1 more
Integrity pool repair offers knowledgeable and very reliable assistance with pool equipment and all things related to this. They respond rapidly and have diagnosed problems for the possibilities over the phone and come right out as soon as they possibly can, and I live pretty far away from their shop. They're very professional and friendly. I would highly recommend this pool repair company to anyone who is looking for help with their pool. I have been a very satisfied customer and will continue to call them when I need help with my pool.
Description of Work: Skimmer lip repair and sand change and nulti-core valve with "spider" handle replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Integrity Pool Repair
Thank you [Member Name Removed] for review on Angie's List. We really appreciate it and appreciate your business. We are always glad to help you with your pool needs.

Andres P.
04/2018
5.0
pool cleaners
  + -1 more
The pool was tested for leaks and it was determined that the main drain line as well as the skimmer baskets were losing water. The main drain was plugged until the repair could be done and the skimmer baskets were sealed to the structure. They were very professional and efficient.
Description of Work: Pool leak detection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Integrity Pool Repair
We appreciate the good review and appreciate your business and your confidence in our company. Look forward to helping you the new project we will be doing for you soon. Tom and Ann Chapman INTEGRITY POOL REPAIR

Candace C.
10/2017
5.0
pool cleaners
  + -1 more
Great job. Work was excellent and scheduling was very timely.
Description of Work: They repaired several tiles that had come loose from our pool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Integrity Pool Repair
We were glad to help. Thank you you too for being such a great customer.

Damon F.
09/2017
5.0
pool cleaners
  + -1 more
Integrity Pool Repair did a great job. Within a few days of our initial discussion they had a person onsite to perform the work. He performed a full check on the plumbing and cracks within a few hours and determined they were no leaks there but determined that the pool light was leaking. This was the 2nd pool leak detection company we have used and Integrity was hands down better.
Description of Work: Pool leak detection and repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

Response from Integrity Pool Repair
We appreciate leaving us a review and for your business. We were glad to help. Just let us know if we may help you again in the future.

Robert H.
07/2017
5.0
pool cleaners
  + -1 more
The best pool repair experience I have ever had - their team was the best & work was performed over my expectations.
Description of Work: Repaired valves & collapsed pool piping

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,600

Response from Integrity Pool Repair
Thank you so much, [Member Name Removed], for your business and for your review and comments. It has been a pleasure helping you to troubleshoot and resolve your various pool issues. We are looking forward to helping you with your heater installation next month as well. Thanks again for choosing Integrity Pool Repair.

Chris Y.
03/2017
5.0
pool cleaners
  + -1 more
They were very helpful, and we are arranging to have the work done in 2 weeks to suit our schedule. We will be using integrity to do all our pool repairs.
Description of Work: We had just moved in and the inspection report indicated several issues with our pool and spa. Tom & Rachel stopped by and checked on the items listed, and told us about the system and what watch for etc. Of all the items listed, only one was needed & they provided the approximate cost.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Integrity Pool Repair
Thank you for the opportunity to be of service. Look forward to working with you. Tom and [Member Information Removed]

Dean B.
10/2016
5.0
pool cleaners
  + -1 more
The guy that was referred was Jim Jacobsmeyer. He showed up and diagnosed the problem, but I never received an estimate that was supposed to be forthcoming. No fault to this company.
Description of Work: They didn't do spa repairs, but quickly referred me to a source.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Integrity Pool Repair
Thank you for your review. Would you like us to check with Jim for you to see what's going on with your estimate?

Michele F.
07/2016
1.0
remodeling
  + -1 more
I called Integrity just before the July 4th weekend. Talked to the lady in the office she explained how they were busy trying to service some customers before the holiday. I told her that I would call back after the holiday weekend. Called them twice on the 5th left a message on the first call and when I did not hear back from them, called again later that afternoon and made arrangements to have the work looked at. The serviceman came out, looked things over and said that I would be hearing back from the office the following day with an estimate. That was a week ago. Called again yesterday evening and left another message. 11:00 this morning and still no call back. Based on the Angie's List rating I expected a firm with a focus on customer service and timely responses. My personal experience proved otherwise. Why would I want to do business with someone that I have to initiate all of the communication. I done, and looking for someone else.
Description of Work: Pool Pump Seal Replacement Minor Cool Deck Patching Bottom Drain Checkout

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


steve C.
06/2016
5.0
pool cleaners
  + -1 more
I have been using Integrity Pool Service for about 12 years. They are my go to guys for pool repair. I have used leslies before but these guys are far and above them in service and attitude.
Description of Work: They replaced a pump and did some leak detection. both was very well done

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$575

Response from Integrity Pool Repair
Thank you for your review and for your business. Let us know how we can be of further assistance in the future. Tom and Ann Chapman

Grace D.
05/2016
5.0
pool cleaners
  + -1 more
I have been using Integrity Pool Repair for several years, and they have always done a great job. I recently hired them to replaster and retile my pool. The customer service was fantastic from start to finish. Tom and Ann, the owners, were there at every phase of the job, making sure it got done well and on time. They even brought me tile samples catered to my taste and answered every call and email promptly. Any time I had a question or concern they handled it very professionally. The entire job took less than a week, including rainstorms. I was extremely grateful with how quickly they worked, especially since I have dogs and they were not able to be in the yard for the length of the project. This was definitely a 5 star service. Thank you Tom and Ann!
Description of Work: Retile and replaster pool.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Response from Integrity Pool Repair
[Member Name Removed], thank you so much for the positive review, for your business and for your continued confidence in Integrity Pool Repair. We have enjoyed being of service to you. Just let us know when you need us again. Hope you found a good sitter for your doggies. Ann

diane F.
03/2016
5.0
remodeling
  + -1 more
Returning with materials to do job. Very knowledgable and hard working
Description of Work: Fixing collapsed pipe under deck

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$200

Diane C.
06/2015
5.0
pool cleaners
  + -1 more
They provided a really extensive bid, really professional. Prices looked good. Because of recommendations from other people, we went with another company. It may be my mistake.
Description of Work: This provider did nothing but give an estimate, but Ann who I dealt with over the phone was so helpful and nice, I would go with this company if I had it to do over again.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Integrity Pool Repair
Thank you for your review!!! Just let us know how we can help you in the future.

Michael P.
03/2015
5.0
pool cleaners
  + -1 more
I have been struggling for a few years now with losing water in my pool and I suspected a leak. About 18 months ago I had the pool replastered thinking that would stop any leaks. No luck. Called Integrity Pool Repair. Discussed the pool leak issue with Ann. She was wonderful and took the time to explain to me in detail the different factors that could be causing the water loss. She also explained what the company's leak detection test entailed for the price. Made an appointment. Tom arrived on time and got right to work with his assistant. It was a very thorough test that took several hours of testing. Tom let me know what he was doing along the way. Presto! He found the leak in a return jet where the PVC glue had failed on the pipe inside the plaster. I was happy he found the leak! Tom quoted me a price to repair the leak and explained what had to be repaired. I have not scheduled the repair yet, but I will definitely use this company to fix the leak. Could not be happier with this company's work!
Description of Work: Performed swimming pool leak detection test.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Integrity Pool Repair
Thank you for your review and for your business. Let us know if we may be of further help in the future.

Thomas K.
02/2015
5.0
pool cleaners
  + -1 more
The team from Integrity was great! They sent the Owner and daughter over with the High Tec listening device to personally diagnose the problems, then a separate team of deck diggers and PVC'ers to do the initial repair. The leak was not anywhere near where i thought for sure it was, i was nervous seeing all the jackhammering, but the leaks were exactly where they said they'd be on the other side of the pool. amazing. They fixed two deck leaks, fixed a light conduit, repaired a return valve, pressure tested the whole system and showed me every repair before they filled it in. the last night, the owner came back and worked until night to get the mortar set before it rained. Now my filter pump runs 3X quieter and like new. Before , the pump cavitated and had tons of air. i cant thank the team enought and the did a great job matching the grout color as best could be done. I am a very handy guy and this repair was WAY out of my league. Yo uwont go wrong with Integrity.
Description of Work: searched, located, and repaired 3 leaks in my pool system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Integrity Pool Repair
Thank you for your review and your business from last year. Let us know if we may be of further service in the future. Tom and Ann Chapman
    • 1(current)
    • 2

Contact information

9719 Kirkfalls Dr, Houston, TX 77089

http://www.integritypoolrepair.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 4:30 PM
Tuesday:
8:30 AM - 4:30 PM
Wednesday:
8:30 AM - 4:30 PM
Thursday:
8:30 AM - 4:30 PM
Friday:
8:30 AM - 4:30 PM
Saturday:
Closed

Licensing

Insured

Licensed*

Trade License Number
456
Trade License Locale
Texas
Trade License Authority
Texas Department of Licensing
Trade License Expiration
04/18/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pool and Spa Service,
General Remodeling

FAQ

Integrity Pool Repair is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:30 AM - 4:30 PM

Tuesday: 8:30 AM - 4:30 PM

Wednesday: 8:30 AM - 4:30 PM

Thursday: 8:30 AM - 4:30 PM

Friday: 8:30 AM - 4:30 PM

Saturday: Closed

Integrity Pool Repair accepts the following forms of payment: Check,CreditCard,Zelle
Yes, Integrity Pool Repair offers free project estimates.
No, Integrity Pool Repair does not offer eco-friendly accreditations.
Yes, Integrity Pool Repair offers a 5% senior discount.
No, Integrity Pool Repair does not offer emergency services.
Yes, Integrity Pool Repair offers warranties.
Integrity Pool Repair offers the following services: SWIMMING POOL EQUIPMENT REPAIR & INSTALLATION, POOL CLEANUPS, VACATION SERVICE AND WEEKLY POOL MAINTENANCE, LEAK DETECTION & REPAIRS, HANDRAIL INSTALLATION, POOL INSPECTIONS, POOL SCHOOL, AND MORE
VINYL LINER POOL REPAIRS AND LINER REPLACEMENTS (OTHER THAN PATCHES), STRUCTURAL POOL CRACK REPAIRS, POOL REMODELING AND REPLASTER

Contact information

9719 Kirkfalls Dr, Houston, TX 77089

http://www.integritypoolrepair.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 4:30 PM
Tuesday:
8:30 AM - 4:30 PM
Wednesday:
8:30 AM - 4:30 PM
Thursday:
8:30 AM - 4:30 PM
Friday:
8:30 AM - 4:30 PM
Saturday:
Closed