Illuminations Lighting Design

.

The reballasting went well. The short, however, was a continuing issue. The repair of the short that they did on the first day lasted only one day. They came back and did a correction of the short that lasted a few months. The next repair of the short lasted about two months. In their last visit they said the short issue required either replacement of the transformer or elimination of the photosensor. Since it appeared that these two options were equal, I chose the elimination of the photosensor. A week later, the string of lights in the back suddenly went out. When I checked, the photosensor on the one transformer had melted and fallen off and the transformer was extremely hot. (The photosensor had been taped over rather than removed.) When I called Illuminations about the incident, Chris said that Illuminations could not be responsible for the lighting system since they had not installed it originally.

This company is FIRST In CLASS! From the first to the last day of the job everyone at this co was consistently professional, reliable, trustworthy, and always willing and eager to give me the best product/outcome. The VP, Rick , and Graham came out to evaluate not only what I wanted in lighting but also what would look best and be most functional. Rick kept in constant communication thru out the process. Gonzalo and the entire team of electricians were always on-time, professional, and extremely skilled. They explained the job to me and made sure I was satisfied the entire way thru. When I asked to make changes, they did so with the intent to make me happy and satisfied with this outcome. The lighting is BEAUTIFUL and so functional. The planning and execution was flawless. Illuminations OVER EXCEEDED my expectations.