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Hot Water Guys

4.8(
75
)

Water Heaters, Plumbing

About us

The Tankless Water Heater Experts! We specialize in the sale, installation and service of Tankless Water Heaters, helping homeowners and business save money on their energy costs, as well as save them from the headache of running out of hot water. Our professional installers and service technicians are certified by most major manufacturers. Service technicians are highly skilled in repairing both tankless and tank water heaters of all brands. We provide FREE HOME ESTIMATES for installation.

Business highlights

21 years of trusted experience

Services we offer

Sell, install & service all major brands of tankless water heaters.

Services we don't offer

We do not sell, install, or service water softeners. We do not install tank water heaters but we do service them. We are also not a general plumbing company. Our specialty is Tankless Water Heaters

Amenities

Free Estimates
Yes
Warranties
Yes

Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.875 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
3%
3
4%
2
1%
1
5%
Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Write a review
Showing 51-75 of 75 reviews
Mark S.
03/2021
1.0
plumbing, water heater repair
  + 0 more
they never contacted me
Description of Work: plumbing repair
Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
tammy C.
02/2021
5.0
plumbing
  + -1 more
great.....
Description of Work: replace waterheater
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Patrick E.
12/2018
5.0
water heater repair
  + -1 more
Excellent, quick and efficient.
Description of Work: Replaced hot water heater valves
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$300
Ken H.
05/2018
5.0
water heater repair
  + -1 more
It was a great experience.
Description of Work: Repaired a instant hot water heater
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Mike B.
10/2016
5.0
plumbing
  + -1 more
so far so good
Description of Work: tankless hot water repair
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kimberly B.
07/2016
4.0
water heater repair
  + -1 more
unknown
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
MICHAEL R.
05/2016
5.0
water heater repair
  + -1 more
unknown
Description of Work: Installed a new igniter in a gas water heater. Done quickly and professionally. Part was supplied by manufacturer under warranty.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
mario J.
03/2016
5.0
water heater repair
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Katherine H.
02/2016
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: Dan quickly diagnosed the problem with our tankless water heater and repaired it. We used this company 4 years ago and were very satisfied then.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JIM L.
02/2016
5.0
water heater repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$200
Elizabeth M.
01/2016
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: Installed quality tankless water heater. Removed old electric and replaced with gas tankless. More space in our garage!
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,600
Alan B.
01/2016
5.0
water heater repair
  + -1 more
unknown
Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Marcia P.
08/2015
5.0
water heater repair
  + -1 more
unknown
Description of Work: 04-01-15 tankless water heater replaced 900.00 yes correct
Rating CategoryRating out of 5
Yes, I recommend this pro
Brad G.
07/2015
5.0
water heater repair
  + -1 more
unknown
Description of Work: Installed new tankless hot water heater
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Carolyn P.
06/2015
4.0
water heater repair
  + -1 more
...
Description of Work: ...
Rating CategoryRating out of 5
Yes, I recommend this pro
$1,850
Michele G.
01/2015
5.0
water heater repair
  + -1 more
unknown
Description of Work: Our hot water was turning cold during showers. They found the problem easily and fixed it.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Julye N.
10/2014
5.0
water heater repair
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,500
George T.
06/2014
3.0
water heater repair
  + -1 more
unknown
Description of Work: clean an instant on hot water heater. Did not go well. did now know how to test so as a result did much more work than necessary.
Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$182.5
George H.
11/2012
5.0
plumbing, water heater repair
  + 0 more
Experience went very well
Description of Work: Furnished new rinnai hot water heater and removed old heater. Replacement heater is outside
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,300
Keith C.
04/2012
5.0
water heater repair
  + -1 more
Good.
Description of Work: Water heater installation.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Harry P.
06/2007
5.0
water heater repair
  + -1 more
We first obtained a free estimate. The crew arrived as scheduled and removed the old heaters and installed both tankless heaters in one day. They took time to lay protective cloth over all walking surfaces so as to avoid soiling the floors (particularly the carpeting). They installed stainless steel vents and made sure everything was to code (a final inspection by the city is required in Friendswood). We were very impressed with the professionalism and knowledge of the crew. During the estimate phase, they recommended not placing an electric unit in an apartment on the property pointing out that an electric unit capable of generating sufficient hot water would require an expensive upgrade to the electrical system. We love the tankless systems installed and we're very pleased with the Hot Water Guys. We recommend them very highly.
Description of Work: Installed 2 Takagi T-K3 tankless water heaters as replacements for 3 standard gas water heaters.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,627
Mike P.
04/2007
5.0
water heater repair
  + -1 more
Two installers showed up right on time, protected our flooring, and got right to work. They were both very professional and courteous, did an excellent job and finished a little earlier than expected. We're very happy with the installation and the quality of the Rheem RTG-74PVN water heater so far. Price was exactly as quoted. Main reason for purchase was fear of tank breakage since our study is right below where the tank was, but we also went up one model higher than they said we needed because the price wasn't much higher and the kid's bath alone would max out the cheaper model. The only things we had higher expectations for are: they charge an extra 2% if you use a credit card, we had hoped it would take less space than the tank but we weren't able to reclaim the space, they didn't paint the venting, and we have one faucet that doesn't always seem to have enough flow to kick in the heater.
Description of Work: Tore out old water heater tank and installed new tankless water heater, isolation valves, condensate collector, etc.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,450
WENDY E.
01/2007
5.0
water heater repair
  + -1 more
The Hot Water Guys showed up in the morning. Drained the water from my old water heater. It was very rusty. They carried it outside and took it away. They put new vent lines in and mounted the new tankless machine. My old water heater was in a closet in the hallway. The new tankless water heater is mounted on the back wall of the closet. I now have room for lots of stuff in that closet. I can take as long a shower as I want to without running out of hot water. I had no problems and the guys were great.
Description of Work: Hot Water installed a tankless water heater for me. The job took about 5 hours. The hot water guys did a great job. They removed my old tank heater and had the new one up and running that day. They were very professional. They put down runners over my floors and cleaned up everything before leaving. I love my new tankless water heater.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,149
ROBERT R.
10/2006
1.0
water heater repair
  + -1 more
Would not make appointment for price on tankless water heater.
Description of Work: Would not make appointment.
Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
Robert L.
07/2006
5.0
water heater repair
  + -1 more
Professional and knowledgeable. Did an excellent installation and provided followup. Price is competitive.
Description of Work: Installed a tankless hot water heater.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
    • 1
    • 2
    • 3(current)

Contact information

352 Link Rd, Houston, TX 77009

www.HotWaterGuys.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 4:00 AM

Licensing

Insured
Licensed*

Trade License Number
12257
Trade License Locale
Harris County
Trade License Authority
Texas State Board of Plumbing Examiners
Trade License Expiration
10/31/2021
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Water Heaters,
Plumbing

FAQ

Hot Water Guys is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 4:00 AM

Hot Water Guys accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Hot Water Guys offers free project estimates.
No, Hot Water Guys does not offer eco-friendly accreditations.
No, Hot Water Guys does not offer a senior discount.
No, Hot Water Guys does not offer emergency services.
Yes, Hot Water Guys offers warranties.
Hot Water Guys offers the following services: Sell, install & service all major brands of tankless water heaters.
We do not sell, install, or service water softeners. We do not install tank water heaters but we do service them. We are also not a general plumbing company. Our specialty is Tankless Water Heaters

Contact information

352 Link Rd, Houston, TX 77009

www.HotWaterGuys.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 4:00 AM