HomeTeam Pest Defense

They are expensive. Their prices are high to me.

The workers are fine. Nothing specific, service they provide. Charge too much.

It's just been great. They're good. They send a professional. They send out someone in uniform and he comes out in a little van with a company name so I don't have problem noticing them. I've had them for 6 years. He does my yard so very nicely.

We had an infestation of wasps under the eaves of the house, over the summer. They said their technicians were trained to handle that, but they really did not know what to do. We really liked our technician, but he just did not know what to do with the wasps. I was very disappointed.

It was great that my house came with Taexx system, which are the tubes built inside the sidings. The professional came and inject the chemicals into the tubes, and it's really quick, just 5 minutes. The only downside is the price; it's 25% higher than other providers, but I have no choice because they are the only one having the key to my Taexx system.

They kind of lack in letting you know that they were going to raise the pricing of their services. I'm not happy and I complained to them about it though the service is very good.

They are very professional and very quick.

The girl I spoke with misrepresented the company. She told me I had to sign a contract with them, and if I ever wanted out of it I had to pay the price of one service call. I told he no, that pest control companies don't use contracts, they use service agreements. I asked to speak with the own/manger but was told they were busy.

Salesman was good. Thats where the "good" ended. Attempted to hire because former owner used them for termite control. Signed up for not only termite control but general pest control. Whenever I called I had to leave a message. call backs are rare. Think only once out of 4-5 calls. First service date we arranged a "first thing in the am" service. We had to be home. We sat at home from 8-11. Finally at 11 we left. Guy calls us at 1120 and says he is on his way. 11:20 is first thing in the AM? I call both the company main number (voicemail) and the tech (voicemail). Neither call me back. Two days later a guy calls and says that he talked to my wife and that it was scheduled for tomorrow am. Never happened. Both me and my wife had an appt together the next am and werent available. My wife actually told him that she was not available for the rest of the week and it would need to be next week. We have not heard from them since. That was over a week ago. a couple additional messages left. Today I get a call from the scheduling people to come out out and upgrade and replace Sentricon stations that are "old". No mention of general pest control.

I did research (through Angie's list) and through word of mouth, and found out they were the best in the area. Our last appointments were on time, the staff was extremely professional, and treated a specific area in the house that I had noticed some "activity" without question. They told me they were usually the guys who did our route, so I hope to establish a "relationship" with them as we continue service with Home Team. They told me that they usually were able to get out for repeat treatments should the need arise within 24-48 hours and would do their best to work with our schedule whenever possible. So, without a lot of history, I have been pleased so far.

This company teamed up with our builder to provide services to the neighborhood via outdoor ports etc. The area we are in is prone to spiders and is still in development so who knows what else is out there. The services provided seem reasonable compared to other services I have used in the past.

Home Team is always professional and polite. If I ever need a retreatment, they are glad to come out again for free. Highly recommended.

I pay $950 for a 2-year contract; I feel the pricing is adequate for the service. They are very thorough and do a great job.

They are very good and call me ahead of time to let me know what is going on. I have called them a couple of times asking about different kinds of products and they have been pretty informative about that. They have been very flexible in allowing me to send my check through my on-line banking which I thought was really helpful. They provide regular service and have done so for years. I am not always here but when I have been here the folks doing the work have been polite, courteous and let me know they were on the property. They call me in advance to let me know they are coming and on the very few times I have seen an insect in the house they have been very prompt in coming out to re-treat as necessary. The do an excellent job and I will use them again in the future.

I have been with them for five years. I have used them a month ago.

They were very good. They were very courteous and professional. They were thorough in their work and willing to retreat the house if we have any problems. They were very responsive and punctual regarding follow-ups. Also, the price was reasonable. I will use them again in the future.

I have used them every quarter for the past 15 years at both of my houses. If I let them know of any issues, they come right away to take care of it.

I'm very satisfied with them. The price is a little higher but the quality of their work is great.

.Always great to have them deal with.

They were dependable. We do not seem to have too many problems with them. When I have to call them they keep the call. The price has gone up but it was the same as everybody else. I feel comfortable with them.

I would recommend them and will use them again in the future.

They are awesome. They come out quarterly. But if you have any problems in between those quarterly visits, they will come back out and take care of everything without charge if you pay for the whole year. They are pretty swift about coming and taking care of your problems which is really good. They charge you extra only for termites but they take care of the ants and any other pests that you may have. They put down baits if they need to. They will come back if you are not satisfied.

The technician does a thorough job, but spiders persist both in and outside the house. Have to call for return service because chemicals do not last for the 3 month period between services. Company uses pressure tactics related to termite contracts since they have made deals with developers to do termite treatments as the house is built. The same is true of the in wall pest control tubing. Oversall I think the company is too expensive for services provided, especially as the pests spiders continue to multiply. I am curently researching other options.

The tech who comes out to service the house is great. He is very thorough and has done a great job treating the pests in our yard. We moved into a home that had been sitting vacant for over a year, so there were plenty of uninvited guests both inside and out. The yard had been taken over by fire ants, and the tech spent over an our spraying the outside of the house. All the ants are gone, and I couldn't be happier. Scheduling the appointments has been easy, and they have showed up promptly. Would highly recommend Home Team for the South Texas region!

I am on a 3 month visit plan, for about $80/3months. Usually I have no problems. I recently had them come back to inspect some mud daubers on my back porch. They came out a day after I called. The service man told me all about this insect and I felt he knew what he was doing.