It went pretty well overall. They only had one problem with the installation. A few minutes after they left it started leaking because the seal wasn't that great. I called them and they came back the next day to take care of that.
Description of Work: They came out to my house and replaced an old toilet.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
VIRGINIA G B.
10/2007
5.0
replacement windows
+ -1 more
They were custom build windows. Double pane. Oscar did a wonderful job.
Description of Work: They installed two windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,100
DAVID R.
06/2007
1.0
garage doors
+ -1 more
The entire experience was abominable. Home Depot forgot to order the hardware for the doors and the measured the framing wrong, so I ended up measuring it myself. It took them two and a half months to complete this job. I would not recommend them to anyone.
Description of Work: We had two new 8 by 7 garage doors installed. They also, removed the old ones.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$2,300
02/2006
5.0
roofing
+ -1 more
Home Depot sub-contracted the work out to a roofing company who did a great job. They finished quickly and did an excellent job cleaning up. They made sure no nails were left in my yard. They had all the right tools to get the job done. We have had no problems with our new roof.
Description of Work: They tore off my old roof and installed new asphalt shingles on my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
02/2006
4.0
remodeling
+ -1 more
Home Depot did an alright but average job on my garage. The garage door still is not working properly. I felt the price quote was kind of costly. Even though I am still not quite happy, I would probably still use them again.
Description of Work: They rebuilt my garage that was built incorrectly the first time.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$3,000
SHIRLEY H.
10/2005
1.0
ceramic tile, plumbing
+ 0 more
PLACED THE ORDER AT MY LOCAL HOME DEPOT. A SUB-CONTRACTOR CAME TO MEASURE MY BATHROOM 1 WEEK LATER. THOSE NUMBERS WERE SENT BACK TO HOME DEPOT, BUT THEY DID NOT NOTIFY THE DALLAS HEADQUARTER OFFICE WHO SCHEDULES THE INSTALLER. THEY ALSO LOST MY TILE SELECTION SEVERAL TIMES EVEN THOUGH IT WAS "IN THE COMPUTER." AFTER SEVERAL TRIPS AND PHONE CALLS TO HOME DEPOT IN HOUSTON AND DALLAS, I FINALLY GOT AN APPOINTMENT TWO WEEKS LATER. I PAID IN FULL. ON THE DAY, SUB-CONTRACTOR PLUMBER REMOVED TOILET AND SAID BILL WOULD BE $200 MORE TO FIX FLANGE. NEXT, SUB-CONTRACTOR INSTALLER SAID PRICE WOULD BE SEVERAL HUNDRED DOLLARS MORE BECAUSE MEASURER CITED WRONG SUB-FLOOR MATERIAL. I CANCELLED THE ORDER AND GOT MY MONEY BACK. HOME DEPOT EMPLOYEES WERE UNPROFESSIONAL AND SURLY (I WAS HUNG UP ON THE PHONE SEVERAL TIMES). THERE WAS POOR COMMUNICATION BETWEEN LOCAL AND HEADQUARTER STORES. I WILL NEVER HIRE HOME DEPOT AGAIN FOR INSTALLATION SERVICES. THERE ARE MUCH MORE WORTHY COMPANIES OUT THERE.
Description of Work: BATHROOM CERAMIC TILE INSTALLATION, APPROX. 45 SQ FT. REMOVE AND RESET TOILET.
Rating Category
Rating out of 5
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
$687
ROSILYN C.
06/2005
4.0
lawn treatment
+ -1 more
THE SERVICE EMPLOYEE THAT ASSISTED ME WITH MY QUESTIONS ON HOW TO INSTALL WINDOW SCREEN WAS VERY HELPFUL, HE ASSISTED ME IN THE TYPE OF LAWN FOOD, WEEK KILLER AND THE TYPE OF BUG SPRAY FOR THE DIFFERENT TYPES IN THE YARD
Description of Work: I PURCHASED LAWN/WEED fertilizer AND LAWN FOOD AND BUG-B-GON. I PURCHASED WINDOW SCREENS WITH REPAIR KIT, CALK, GLUE, NAILS, ADDRESS NUMBERS, AND SEVERAL OTHERS ITEMS.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$40
Chris K.
07/2004
4.0
water heater repair
+ -1 more
WE PURCHASED THE WATER HEATER AND THEY DELIVERED IT ON-TIME. THEIR PRICES ARE COMPETITIVE WITH OTHER STORES AND I LIKE THE SERVICE AS WELL.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Windows,
Water Heaters,
Roofing,
General Remodeling,
Lawn Fertilization & Treatment,
Garage Doors,
Ceramic Tile,
Hardware & Home Improvement Stores
FAQ
HOME DEPOT is currently rated 3.5 overall out of 5.
No, HOME DEPOT does not offer free project estimates.
No, HOME DEPOT does not offer eco-friendly accreditations.
No, HOME DEPOT does not offer a senior discount.
No, HOME DEPOT does not offer emergency services.
No, HOME DEPOT does not offer warranties.
HOME DEPOT offers the following services: HARDWARE & HOME IMPROVEMENT.