Dishonest company. Listed a table we bought from them as having a concrete top, with material being concrete... when we received the table, the material was actually wood covered with laminate. Absolutely shocking how misleading the advertising of this item was on their website. We sent the item back as soon as we received it. They should be ashamed of themselves to deal with dishonest suppliers.
Description of Work: Dishonest company. Listed a table we bought from them as having a concrete top, with material being concrete... when we received the table, the material was actually wood covered with laminate. Absolutely shocking how misleading the advertising of this item was on their website. We sent the item back as soon as we received it. They should be ashamed of themselves to deal with dishonest suppliers.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Elizabeth A.
02/2015
5.0
upholstery
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Donna H.
07/2014
4.0
furniture sales
 + -1 more
My experience has been pretty good. They have quite a variety of style furniture. It's a pretty comprehensive store. They have everything from curtains to fabrics there so it's a wide variety of style. One stop shopping helps. Overall it's a good experience with the store. One good thing is their clearance section which pretty much takes up half of the floor. We can often find things a lot cheaper in the clearance section. I found a lamp that was five hundred bucks at one store and I went to High Fashion and in the clearance section it was on clearance for $99 so it was quite a savings. I had to look at it three times of course it was one of those situations where it was a scratch and dent kind of thing because not everything there is perfect but a lot of things are. We have to make careful note of the condition of the item because there are no returns once they are on clearance. I really looked at the lamp and I had pictures of the other lamp because I was about to buy it. When I walked in there was the same lamp for one fifth the price. Sometimes it's not easy to find people to help us. Some are overpriced and some are drastically reduced. The quality is pretty good. When we find somebody on the floor they are very responsive and very friendly. They are all pretty professional except for the folks in the front. The people on the floor are very knowledgeable and very professional.
Description of Work: I shop at High Fashion Home periodically.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
4.0
Yes, I recommend this pro
Steven R.
06/2014
5.0
upholstery
 + -1 more
It went really well. They are great about getting you swatches and handling returns.
Description of Work: Purchased drapes from High Fashion Home.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$500
Jackie B.
06/2013
5.0
upholstery, furniture sales
 + 0 more
Everyone is very helpful! I will definitely shop there in the future.
Description of Work: Bought a sofa original cost of 1870.00 half off and was it was delivered two days later!!!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Donna H.
07/2012
4.0
upholstery, furniture sales
 + 0 more
I have bought items there many times and they have the most eclectic and unusual collection of furniture/accessories in Houston and carry items from traditional to mid-century inspired to ethnic. They also have the largest selection of upholstery fabrics outside of of a design center that I have seen available to the public. Some associates ( definitely not all) can be nonchalant at best and downright snarky at worst, but over all my experiences at the store have been good. I would recommend it for those looking for furniture/ accessories you won't find in everybody's living room.
Description of Work: I'm not sure why this company is listed in the upholstery section. They do not provide upholstery services. They sell upholstery fabric and furniture. They have a list of upholsterers that they recommend and they will gladly provide you with the list, but they do not perform the services themselves.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
3.0
Yes, I recommend this pro
$1,500
Megan C.
01/2012
5.0
alterations
 + -1 more
I got two windows covered floor to ceiling (about 13 feet high). I purchased the material and they turned it into curtains with backing. I like their ability to make floor to ceiling window treatments because I couldn't find anything long enough that was pre-made. They had a wide variety of home dand eacute;cor that is out of the box. You are bound to find something that you like and it will be individual to make your home your own. The quality is good but was a lot of money; it definitely isn't bargain.
Description of Work: High Fashion Home made some curtains for us when we moved into our new home.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Charlsie H.
07/2011
5.0
upholstery, furniture sales
 + 0 more
I was familiar with the High Fashion fabric store, so I thought I would see what their Home store was like. There was a huge selection of materials from which to select. The materials are well displayed and are kept neatly in order. I really like the one I chose. I had tried some other places in Houston, but this store had the best selection for my traditional tastes. I thought the person who helped me was professional and knowledgeable. I know the work on the upholstery was done well. I know what it was supposed to look like, and I have no criticisms at all. I have not posted a report before now because I only joined Angie's List in May. I was searching today for someone to make some pillows for me, and I came across this store again. I was shocked at the low rating given it. I will call them next week about making the cushions for my kitchen breakfast nook. If they do not do something so small, I will see if they can recommend someone.
Description of Work: I had my Henredon wing chair recovered with fabric I also purchased at High Fashion Home. Their material selection was vast, and I chose one in blue and white jacquard that cost a total of $280.79 for the wing chair and a small footstool. The store reupholstered my chair, using the original down cushion, for $375.00 plus tax. They did an excellent job in a very few weeks. This was the second time I had this chair recovered in the thirty years or so I have had it. This store did as good a job as the decorating firm I used did, and I think it looks as good as it did when Henredon made it for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$405.94
Lynn M.
05/2011
5.0
furniture sales, upholstery
 + 0 more
I was very impressed with the large selection of fabrics. All of the help were very nice and helpfu. I browsed every level. I plan to go back and focus on just the fabrics. I am not sure if I will use their upholstery services or use an individual we have used before that we know is tried and true. Stay tuned.....
Description of Work: Looked at everything in the store - from fabrics to mattresses to clothing to cookbooks to home decor. I pass by this store all the time and have never gone in. One of my clients learned this and said - oh, you must go! I went primarily to look at the selection of fabrics to reupholster a couch and some swivel chairs we have.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sandra L.
10/2008
2.0
furniture sales, upholstery
 + 0 more
Disaster! We had three separate issues with the sofa. The first issue was a problem with the fabric on the buttons, which was handled quickly and efficiently by customer service. The second was a stain on the side fabric panel, which I noticed within two weeks of delivery. After several discussions, they offered to replace it with a floor model or to return it. As I had purchased the matching chair, I didn't want to return it. The floor model wasn't a good option either as it had been sitting in the dusty showroom for a couple of years. We decided to live with the sofa as it was. After we'd had the sofa a month, I noticed that the sleeper mechanism bar was resting on our hardwood floor and notified HFH of the problem. It took nearly TWO MONTHS before a replacement sleeper had arrived and they were ready to repair. When the upholstery repair company took the sofa, they dropped it on my front porch. When it was returned, they had not done the work promised and the sleeper was still resting on the floor. I called HFH and asked them for a full refund on the sofa (which was given) and indicated that I wanted them to pick it up-not the upholsterer as they'd already done enough damage to our home. They sent the upholsterer to pick it up anyway. Essentially, we're stuck with the matching chair ($1000) that doesn't match anything and are looking for a new sofa. And the quality of the product isn't as good as we had thought-it isn't holding up well to daily use.
Description of Work: We purchased a living room suite including sofa sleeper, matching chair and a half and custom-ordered two additional chairs.
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Service Categories
Furniture - Sales,
Upholstering,
Alterations/Sewing/Decorating
FAQ
HIGH FASHION HOME is currently rated 3.7 overall out of 5.
Sunday: 12:00 PM - 6:00 PM
Monday: 10:00 AM - 7:00 PM
Tuesday: 10:00 AM - 7:00 PM
Wednesday: 10:00 AM - 7:00 PM
Thursday: 10:00 AM - 7:00 PM
Friday: 10:00 AM - 7:00 PM
Saturday: 10:00 AM - 7:00 PM
No, HIGH FASHION HOME does not offer free project estimates.
No, HIGH FASHION HOME does not offer eco-friendly accreditations.
No, HIGH FASHION HOME does not offer a senior discount.
No, HIGH FASHION HOME does not offer emergency services.
Yes, HIGH FASHION HOME offers warranties.
HIGH FASHION HOME offers the following services: FURNITURE, FABRICS, DRAPERIES, BED & BATH ACCESSORIES, RUGS, & LIGHTING, Clothing