If I didn't know about where it was I couldn't find it they did such a good job. They were the best. Their service, their followup, the quality of their work - great job for people who are looking. I gave them pillow cushions to work on now.
Description of Work: They refinished a table top that was burned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Elaine F.
12/2010
5.0
furniture repair
+ -1 more
I met the owner, Joe, when he came out to the house to repair a new bed from which we had just purchased at a high-end furniture co. I was impressed with his work at that time so I had him look at other items of furniture that needed repair. He explained in detail what each job would require and what I could expect the outcome to be. He also left a written copy of the exact prices for each piece. He arranged for the furniture to be picked up and taken to his shop. Once he began to do the work, he noted that some pieces required more than what he had estimated but he was not going to charge me for the additional labor. Once completed, he delivered the furniture and it was just as he promised; better than what we had imagined! Our decorator was so impressed that she took his name and has already referred it to some of her clients. Joe takes great pride in his work. We are thrilled.
Description of Work: Two arm chairs refinished and upholstered seats, four chairs upholstered seats, one high end sofa table top repair and re-coat, one high end dining room table top to repair and re-coat, reattach leather top to card table.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,472
PEGGY L.
10/2008
5.0
furniture repair
+ -1 more
Regina is very responsive. They called to schedule a pickup for the couch and showed up on time. The only reason I rated them a B on responsiveness was because it took a very long time to get the couch back. Part of that could be because I was in no hurry for it to return as it is not our primary couch. They did a high quality job.
Description of Work: They repaired a sofa that was damaged during our move. We did not pay anything for the service because the moving company covered it.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
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Service Categories
Furniture Refinishing and Repair,
Cabinet Refacing and Refinishing,
Buffing and Polishing,
Antiques,
Furniture - Custom Made,
Upholstering
FAQ
HERITAGE CUSTOM FURNITURE is currently rated 5 overall out of 5.
HERITAGE CUSTOM FURNITURE accepts the following forms of payment: Check
No, HERITAGE CUSTOM FURNITURE does not offer free project estimates.
No, HERITAGE CUSTOM FURNITURE does not offer eco-friendly accreditations.
No, HERITAGE CUSTOM FURNITURE does not offer a senior discount.
No, HERITAGE CUSTOM FURNITURE does not offer emergency services.
No, HERITAGE CUSTOM FURNITURE does not offer warranties.