About us
Services we offer
Reviews
3.73 Reviews
Showing 1-3 of 3 reviews
Anjana V.
12/2020
handyman service
+ -1 moreI hired Ashley based on the positive reviews. Unfortunately, my experience was far from positive. I am writing this only after letting Ashley know my concerns and asking her how to proceed. She gave me her responses, but did not offer to give me credit. I am writing this as I feel it is important that you are aware of her charges and to make sure you are in clear communication with Ashley. I hired Ashley to re-grout a bathroom floor, caulk around a bathtub, fix bathtub chips, change a bathtub stopper and fix a faucet. She charged me $802, which I paid in good faith, which was my error. At the end of the day, the only work she did was narrow down the grout color, caulk around the bathtub, fix a few paint chips on the bathtub and change the bathtub stopper. The largest item, grouting the tile floor was not even started. She charged me $282 for materials. I asked for the receipts, but she said didn’t have them and left the materials she purchased for my project. I looked up prices at Home Depot, and the cost is $138, which is significantly less than what she charged me. Her labor charge was $520 (8 hours). I was aware that her charges were $65/hour However, she failed to tell me that every trip counted as an hour, even though many were 15-20 minutes at my house (she lives 5-7 minutes away from me). I did the grout cleaning and she made a few trips to check if it was clean enough. This was after I had told her that we could not get an exact match/clean 10 year old grout. I understand some of the labor charges, but 8 hours is excessive.
Description of Work: Re-grout a bathroom floor, caulk around a bathtub, fix bathtub chips, change a bathtub stopper and fix a faucet.
| Rating Category | Rating out of 5 |
|---|
Rosemary L.
02/2014
handyman service
+ -1 moreShe was honest. She was dependable and she did an excellent job. She had her tools. She cleans up everything she worked up. She is responsive.
Description of Work: I use Handy Ma'Am for handyman services. She did carpentry and painting in my garage.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$2,500
Rosemary L.
07/2012
handyman service
+ -1 moreThe overall experience was wonderful. She had been recommended by a friend but did my own investigation into references before hiring her. She had great references. She made bids on what I asked her do. She did stay true to those bid numbers. I did end up asking her to do some additional repairs and she always gave me a price and then stayed to that price. She did do some additional things after we established a working relationship that she did not even charge me for. She is very professional and is a perfectionist in her work. In one case I gave her the wrong color of paint and she pointed it out and got the right color and repainted it. She was very neat and methodic in her work. Repairing the stairs became more complicated because the capenter bees had done so much internal damage to the wood on the stairs that weakend the wood internally. She stuck with it and made it right.I liked her work so much I asked her to repair and replace the electrical lights, switches and dimmers that did not work. I have also had her repair my gutters and do some plumbing. She goes beyond the call of duty in making sure she does whatever she is paid to do beyon
Description of Work: I have had Ashley Freeman, the owner of Handy Ma'am, do numerous repairs to my home in the last several months. I have had numerous handymen and repair people over the years and I do not think you can find a better overall handperson to do your home repairs. She has repaired the back apartment stairs, repaired my gutters, installed outdoor lights, repaired electrical switches, doors, painted the stairs, plumbing, and other numerous home repairs. If she can't do something she will tell you. She is very honest, hard working and goes beyond the call of duty on each task she does for the customer. She is meticulus in her work and always cleans up after her work.The stair repair involved carpentry work and painting. She steam cleaned the stairs and did all the proper preperations before repainting them.She is inquisitive and even learned about eradicating the carpenter ants and caprtenter bees that had damaged the woodwork. She captured some of the insects and took it to the local exterminator supply shop to find out about them and how to eradicate them. She told me that she does not break into walls to do elecvtrical or plumbing work but will work on what is external like the toilet etc. She will work on kitchen sinks or things that you can see like pipes. I had her repair all my electrical fans, lights and switches that were worn out or did not work replaced. That also included electric fan lights, and flourescent lights and dimmer switches. Ashley is also very creative in solving problems. I had a door to a closet that opened to the inside and it became a time capsule becasue I could not open it (for four years) due to objects behind the door. She figured a way to open it and switched the door to open to the outside without damaging the door.I fully investigated her before hiring and I am so glad I hired her. She was even featured on Debra Duncan's "Great Day Houston" and has a Facebook page.I strongly recommend her for home repairs. I know I will always call her first if I need some Handy Maam repairs.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$3,000
Contact information
1 drive st, Houston, TX 47702
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Handyman Services
FAQ
Handy Ma'Am is currently rated 3.7 overall out of 5.
No, Handy Ma'Am does not offer free project estimates.
No, Handy Ma'Am does not offer eco-friendly accreditations.
No, Handy Ma'Am does not offer a senior discount.
No, Handy Ma'Am does not offer emergency services.
No, Handy Ma'Am does not offer warranties.
Handy Ma'Am offers the following services: Handyman
Contact information
1 drive st, Houston, TX 47702