HAILaGEEK

Computer Repair, Stereo and Home Theater Systems, Home Automation,

About us

Our new HAILaGEEK app shows you the real time location of our PC Repair, Mac Repair, Smartphone Repair, Virus Removal, General Computer Support, Business IT Support, Audio/Video, Home Theater, Smart Home, Linux, Cisco, and Windows Server Technicians. It allows you to summon them to your location, manage the job, and pay them, all through the app -- as easy as hailing a ride!

Business highlights

30 years of trusted experience
Emergency Services Offered

Services we offer

Computer Repair, Configurations, Installations, PC Repair, Mac Repair, Smartphone Repair, Virus Removal, General Computer Support, Business IT Support, Audio/Video, Home Theater, Smart Home

Services we don't offer

Don't see your need on our list of services? Give us a call to further discuss your needs!

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5% credit on account with every service call, toward future services

Emergency Services
Yes


Accepted payment methods

American Express
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.018 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Filter reviews by category

Showing 1-18 of 18 reviews

Jennifer J.
08/2024
5.0
home automation
  + -1 more
I was very surprised to find someone who could fix my Litter Robot! Tom was on time, diagnosed the problem and had the parts with him to fix. Runs like new and he even got my app working! Thanks so much!
Description of Work: The motor and contacts needed to be replaced. It runs like new! Thank you, Tom! My cats are super happy. :)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$319

Response from HAILaGEEK
Thank you, [Member Name Removed]!

Pink Panther
05/2024
5.0
Google Review
Hailageek helped me remove spyware on my computer & kept me from calling what I now know would have been a fake computer repair company that would have locked my computer and I would have had to pay to unlock it. They also gave me a solution to keep me from having this problem again. The real beauty of it all was that they didn't even have to come to me nor did I have to go to them......They did it REMOTELY.!!!!! Thanks hailageek.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from HAILaGEEK
You're very welcome! Our pleasure to be of service.

Mount Olive
03/2024
5.0
Google Review
Our church hired hailageek to review our network because we were having connectivity issues. They came in identified the problem and recommended that we upgrade our network. We did so, and not only got a faster speed but, we expanded our coverage, tripled our speed, & we spend $400 a month less than we were. Thanks, hailageek. If we could give them 10 stars we would.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from HAILaGEEK
You're very welcome, and thank you for the kind review! Our pleasure to be of service.

Tonya Stroman
02/2024
5.0
Google Review
I am not very tech savvy so instead of trying to put the hailageek app on my phone I called, & when the technician came, he not only fixed my computer but he went over how to use the app. I even paid for the service using the app. Hailageek also does computer tutoring. The technician even told me that there are many situations where some problems fixed remotely. Thank you hailageek. 5 stars.!!!!!
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from HAILaGEEK
Thank you Tonya!

Mahogany Moore
02/2024
5.0
Google Review
I put the hailageek app on my phone after googling a computer repair service in my area. I didn’t have to take my computer anywhere. The technician called me, came to me and was very friendly. They are like the “Uber” of computer technicians. What was a big issue for me was easily solved by Hailageek. We all hope we don’t have any problems but we know that won’t happen. I will say, if you have a computer or networking issue, Hailageek is your one stop shop. They also have a “smorgasbord”of other services. Check them out. Kudos to Hailageek.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from HAILaGEEK
Thank you Mahogany!

Mark G.
04/2023
5.0
computer repair
  + -1 more
Tom H & the HailaGeek team much faster than I expected. Very knowledgeable, courteous and explained everything. I was in a panic to get up and running again to meet a deadline. I highly recommend HAILaGEEK. This is the 2nd time they've helped me. I have found my go to Geeks!
Description of Work: Either a Windows 10 glitch or malware caused ALL my data to disappear and I do mean ALL. Including backups back to a year ago. I backup weekly. HAILaGEEK found the problem, cleaned up my laptop and recovered all my data in time for me to meet my deadline. In addition Tom reset Restore, set up a better double backup system w/ 2 drives and gave me some great advice to keep things going.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$172

Kris K.
07/2022
5.0
computer repair, computer training
  + 0 more
Tom H. was excellent. This was my first experience using this service and the app is user friendly. Tim was professional, very knowledgeable, always polite, answered my many questions and offered suggestions. I would highly recommend this service and will use them again for IT needs.
Description of Work: Setting up new computer with specific applications needed for school

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Liz H.
01/2021
5.0
home theater design, home automation
  + 0 more
We discovered Tom Heard of HailaGeek through an Angies’s List search. We were in the process of moving and we were looking for some technical to support on reinstalling our TV and to provide to consulting advice on setting some “ring” type cameras. Tom came to our home and showed us the various options on TV installation as well as pros and cons of different types of video security setups. We ultimately decided to buy a new “smart” TV as well as a standalone video monitoring system. Tom advised us on brands of equipment he had good success with while being conscious of our budget. Tom and his team installed everything for us flawlessly! His knowledge and attention to detail was awesome. He treated our home as if it was his own, and was respectful of our time and the need for safety during these trying Covid times. His knowledge far exceeds TV’s and security, if you need any type of technical assistance I would not hesitate to reach out to Tom. If he can’t solve your problem, he will know someone who can.
Description of Work: Home Automation Consulting and Instalation

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Ted E.
12/2020
5.0
home theater design, home automation
  + 0 more
HAILaGEEK was very quick to respond and helped us get our job done. Very affordable and will us them again.
Description of Work: networking help

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lynn W.
12/2020
5.0
home theater design
  + -1 more
Perfect! Installation, explanation of how Roku operates and the many features included were performed with excellent customer service and professionalism.
Description of Work: Cancelled cable. Installed Roku

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from HAILaGEEK
Thank you! You were a joy to help.

John B.
12/2020
5.0
home theater design, phone wiring
  + 0 more
Well; completely rewired the connection points and corrected the problem
Description of Work: Find a short in the telephone wiring system for the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$264

Response from HAILaGEEK
Our pleasure to be of service. And thank you for timing the work in such a way that it was easy to find the problems!

Kathy B.
12/2020
5.0
computer repair
  + -1 more
They did fabulous work. When you need IT help, you need it immediately and they are right there solving your problems.
Description of Work: Server, PC and cloud services management
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from HAILaGEEK
Thank you ! It's absolutely our pleasure to help you when you need it.

Roger G.
12/2020
5.0
computer repair, computer training
  + 0 more
I've used Tom, now Hailageek, for all my small business IT requirements for many years -- in fact, he set up my network. Whether trouble shooting, installing software, recommending hardware, etc., the job is always done right, and cost-effectively. Additionally, Tom is a great person with a helpful attitude and easy to work with. I highly recommend Hailageek!
Description of Work: IT work - hardware, software, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from HAILaGEEK
Thank you so much for your kind review! We're so grateful for your business and trust over the years.

JOANNE W.
12/2020
5.0
computer repair, computer training, voice mail
  + 1 more
HAILaGEEK is always punctual and does the agreed upon with excellance and at a reasonable price. I have no hesitation of hiring them again in the future.
Description of Work: Multiple instances of installation of work station pc's and servers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from HAILaGEEK
So happy to read this - we look forward to being of service!

Michael M.
11/2020
5.0
computer repair
  + -1 more
Great work. Machine restored as good as new. Quick service. Quick return shipping. Saved a lot of money compared to buying a new machine! Had previously given it up as lost after physical damage sustained.
Description of Work: Hardware repair of Lenovo Yoga

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from HAILaGEEK
Thank you! We enjoyed the challenge on that repair and were so glad it turned out so well.

JOANNE W.
03/2020
5.0
computer repair
  + -1 more
For 15 years, HAILaGEEK has a done a superior job of helping our business to evaulate, purchase, install and maintain all of our network hardware, system and software needs. HAILaGEEK consistently responds quickly and appropriately when there is a crisis, as well. We will never use another company for our network and computer needs.
Description of Work: Evaluation of business server and PC needs including software. Installation of business servers, PC's and software. Maintenance for business servers, PC's and software.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from HAILaGEEK
We are so grateful for your business through the years -- and you've made it such a joy to be of service!

Ted E.
03/2020
5.0
computer repair
  + -1 more
They have provided excellent IT and Computer Services for our company. They are very knowledgeable, responsive, and courteous when we call on them to serve our needs. Highly recommend!
Description of Work: IT and computer services

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from HAILaGEEK
Wow, thank you! We're always grateful for not only your business but how welcome and appreciated you've made us feel when we've provided service.

Sela W.
02/2020
5.0
computer repair
  + -1 more
The tech guy got it all working and it's been running great for over a week now. I think it's good. Very reasonable price, others wanted to charge more.
Description of Work: My power supply was dead and something else with my Windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from HAILaGEEK
Thank you! Your school is such a pillar of the community, and helping clients like you makes our work feel meaningful and fun.

    Contact information

    Located in:, Houston, TX 77056

    https://www.hailageek.com

    Service hours

    Sunday:
    Closed
    Monday:
    12:00 AM - 11:59 PM
    Tuesday:
    12:00 AM - 11:59 PM
    Wednesday:
    12:00 AM - 11:59 PM
    Thursday:
    12:00 AM - 11:59 PM
    Friday:
    12:00 AM - 11:59 PM
    Saturday:
    12:00 AM - 11:59 PM

    Licensing

    No License Required for Trade
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Stereo and Home Theater Systems,
    Home Automation,
    Computer Training,
    Voice Mail,
    Phone Wiring,
    Phone Repair,
    Phone Service - Landline

    FAQ

    HAILaGEEK is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 12:00 AM - 11:59 PM

    Tuesday: 12:00 AM - 11:59 PM

    Wednesday: 12:00 AM - 11:59 PM

    Thursday: 12:00 AM - 11:59 PM

    Friday: 12:00 AM - 11:59 PM

    Saturday: 12:00 AM - 11:59 PM

    HAILaGEEK accepts the following forms of payment: American Express,Discover,MasterCard,Visa
    Yes, HAILaGEEK offers free project estimates.
    No, HAILaGEEK does not offer eco-friendly accreditations.
    No, HAILaGEEK does not offer a senior discount.
    Yes, HAILaGEEK offers emergency services.
    Yes, HAILaGEEK offers warranties.
    HAILaGEEK offers the following services: Computer Repair, Configurations, Installations, PC Repair, Mac Repair, Smartphone Repair, Virus Removal, General Computer Support, Business IT Support, Audio/Video, Home Theater, Smart Home
    Don't see your need on our list of services? Give us a call to further discuss your needs!

    Contact information

    Located in:, Houston, TX 77056

    https://www.hailageek.com

    Service hours

    Sunday:
    Closed
    Monday:
    12:00 AM - 11:59 PM
    Tuesday:
    12:00 AM - 11:59 PM
    Wednesday:
    12:00 AM - 11:59 PM
    Thursday:
    12:00 AM - 11:59 PM
    Friday:
    12:00 AM - 11:59 PM
    Saturday:
    12:00 AM - 11:59 PM