Gayle Floors

Flooring Sales and Installation, Hardwood Flooring Sales and Installation, Carpet Sales and Installation,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Gayle Floors is a Female owned and operated company. Gayle has hand selected products based on style, color and price. Offering quality and value to her clients. Gayle is personally involved with every client to ensure the client experience is a positive one. A full service professional installation flooring provider in Houston, TX that has more than 12 years of experience. We warranty our products and guarantee a professional installation. We serve in Houston, TX, Hedwig Village TX; Katy TX; Bellaire TX; Stafford TX; Cinco Ranch TX; and the surrounding areas. Residential Flooring, Flooring Installation, Residential Flooring Contractor, Vinyl Plank Flooring Repair, Vinyl Plank Floor Repair Carpet Installation, Quality Flooring Service, Affordable Flooring Service, Reliable Flooring Service, Professional Flooring Service For more information visit our website: www.GayleFloors.com

Business highlights

8 years of trusted experience
Women Owned & Operated
Veteran Owned & Operated
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Engineered Hardwood, Tile, SPC, WPC and Rigid Core Waterproof planks, Luxury Vinyl Plank, Laminate, Carpet.

Services we don't offer

Carpet Cleaning, patching or binding, Sheet Vinyl

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

military and seniors discounts available

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa


Photos of past projects

Reviews

4.915 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
7%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
4.9
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 1-15 of 15 reviews

Charles M.
01/2025
5.0
hardwood floor
  + -1 more
Very well, replacement was performed quickly and well done.
Description of Work: Hardwood Flooring replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Marianne H.
10/2024
5.0
hardwood floor
  + -1 more
It all went very smoothly. The crew did an excellent job and I love my floor. The whole experience was handled professionally, timely, and courteously. I would definitely use this company again.
Description of Work: Hardwood Flooring Sales and Installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,800

Malcolm W.
09/2024
4.0
flooring contractor
  + -1 more
Gayle Floors wowed us with a bunch of great options that were within our budget. They got the work scheduled quickly, and the crew worked efficiently to install the floors (both carpet and LVT). The caulking around the baseboards is really clean and well-done. Communication was great — at first—but fell off a bit after the sale. English was a challenge for the crew. We discovered a problem with a sliding bookshelf unit that they needed to address, but they came back and made it right. I would not hesitate to recommend Gayle Floors to anyone, but you may have to stay on top of them if you have any issues after the install. I wish I could give them 4.5 stars, but that's not an option. I'd give them 5 stars, but the inconsistent communications post-sale drag their rating down a wee bit.
Description of Work: We had the whole house refloored, with carpet in the bedrooms and LVT everywhere else. The floors look great, and were more affordable than I initially imagined they would be.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$14,000

Emily M.
09/2024
5.0
carpet installation
  + -1 more
Great job
Description of Work: Carpet repair
Rating CategoryRating out of 5
Yes, I recommend this pro
$350

Astrid S.
05/2024
5.0
flooring contractor
  + -1 more
I had an excellent experience with Gayle Floors. Mark and Gayle went above and beyond to re-floor my new home in just 2 days, were very transparent in terms of all the issues discovered in the process, and presented different alternatives / quotes and walked me through them in detail to make an informed decision. The price was fair for the quality, expertise, knowledge and professionalism provided. Excellent communication skills and updates every step of the way. Mark and his crew did an exceptional flooring job and also fixed multiple things they encountered - and even provided me with a list of other issues they spotted (outside of flooring) so that I can tackle those as well. I’m very pleased with their service and would 100% recommend Gayle Floors!
Description of Work: LVP installation

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

Response from Gayle Floors
Thank you so much for the wonderful review. We want to welcome you to the neighborhood. We hope you will love your new floors for years to come. Your new home is beautiful. Thank you for the opportunity to serve you, we are always here if you need us.

Shanna B.
05/2024
5.0
carpet installation
  + -1 more
They did an excellent job on carpeting my staircase. They also offered a lot of helpful advice. I will definitely be using them again
Description of Work: Carpeting staircase

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Ron P.
01/2024
5.0
hardwood floor
  + -1 more
They did an excellent job, They helped pick the best product, and did an outstanding job with the selling process and installation. The installation is really outstanding, the floor is beautiful. They put the floor in the entire 2700 sq ft house.
Description of Work: Hardwood Flooring Sales and Installation

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25,000

Stephanie H.
09/2023
5.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
Amazing work and great service. We would highly recommend!!
Description of Work: Flooring Sales and Installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$16,000

Response from Gayle Floors
[Member Name Removed] thank you for the review, we truly enjoyed work with you. What a beautiful home.

Will N.
08/2023
5.0
hardwood floor
  + -1 more
It went extremely well, Gayle and Mark went above and beyond. Stop looking for another flooring company!
Description of Work: Hardwood Flooring Sales and Installation
Rating CategoryRating out of 5
Yes, I recommend this pro

Alan H.
07/2023
5.0
hardwood floor
  + -1 more
Great. Done in a timely professional manner. On time.
Description of Work: Changed out wood flooring.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Gayle Floors
Thank you for having us in your lovely home. We enjoyed meeting you both and thanks again for taking the time to write a review. Best wishes Gayle!

Cris F.
05/2023
5.0
carpet installation
  + -1 more
Excellent! Mark called me immediately to set up consultation, a quote and scheduling for installation. Galye and Mark were very friendly, easy to work with and answered all my questions. Within a week all work was done. The team of installers were respectful, friendly and efficient!!They even helped me fix a broken table and paint the flooring strips in the kitchen. They were very careful in moving furniture . I highly recommend them for flooring work. They were the best!
Description of Work: Carpet removed and LVF installed.
Rating CategoryRating out of 5
Yes, I recommend this pro

Maci E.
04/2023
5.0
flooring contractor, hardwood floor, remodeling
  + 1 more
Gayle’s team did a great job, very knowledgeable on the different flooring options and the install team was quick and did a great job
Description of Work: flooring

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Russell S.
04/2023
5.0
flooring contractor
  + -1 more
Great work. Highly recommend
Description of Work: Install flooring

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Russell S.
03/2023
5.0
flooring contractor
  + -1 more
Great job. Performed duties as contracted and agreed upon on the estimate. Good communication. Competitive pricing. Would recommend Gayle and their services to everyone.
Description of Work: Flooring Sales and Installation
Rating CategoryRating out of 5
Yes, I recommend this pro

Wanda F.
03/2023
5.0
flooring contractor
  + -1 more
They were amazing the work was great. The detail was good. . They cleaned up their mess. They did a great job.
Description of Work: Flooring Sales and Installation The price. The price. Was? Weighed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Jeffrey H.
03/2023
5.0
flooring contractor, hardwood floor
  + 0 more
Mark & Gayle were fantastic to work with. They have a tremendous knowledge of the products they sell. They were very flexible in returning to show us product options several times and even arranged for me to go to the manufacturer's warehouse to view samples of the floor on display in large sections as installed. Their installation crew was the absolute best. They were all so very careful moving our furniture and worked extremely fast but with precision, and did top quality work. I would definitely recommend Gayle Flooring to family, friends, and anyone looking to do flooring work in their home!
Description of Work: Replace carpet and tile in the downstairs of our home.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Gayle Floors
This was a challenge for us short on time and move some of the most beautiful and sentimental family antique and furniture. I have to say your selection was spot on!!! Thank you for entrusting us and having us in your beautiful home.

    Contact information

    houston, Houston, TX 77041

    http://GayleFloors.com

    Service hours

    Sunday:
    9:00 AM - 5:00 PM
    Monday:
    8:00 AM - 8:00 PM
    Tuesday:
    8:00 AM - 8:00 PM
    Wednesday:
    8:00 AM - 8:00 PM
    Thursday:
    8:00 AM - 8:00 PM
    Friday:
    8:00 AM - 8:00 PM
    Saturday:
    9:00 AM - 5:00 PM

    Licensing

    Insured

    No License Required for Trade

    Eco-friendly Accreditations

    LEED Accredited Professional
    Yes
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Flooring Sales and Installation,
    Hardwood Flooring Sales and Installation,
    Carpet Sales and Installation,
    General Remodeling

    FAQ

    Gayle Floors is currently rated 4.9 overall out of 5.

    Sunday: 9:00 AM - 5:00 PM

    Monday: 8:00 AM - 8:00 PM

    Tuesday: 8:00 AM - 8:00 PM

    Wednesday: 8:00 AM - 8:00 PM

    Thursday: 8:00 AM - 8:00 PM

    Friday: 8:00 AM - 8:00 PM

    Saturday: 9:00 AM - 5:00 PM

    Gayle Floors accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
    Yes, Gayle Floors offers free project estimates.
    Yes, Gayle Floors offers eco-friendly accreditations.
    No, Gayle Floors does not offer a senior discount.
    Yes, Gayle Floors offers emergency services.
    Yes, Gayle Floors offers warranties.
    Gayle Floors offers the following services: Engineered Hardwood, Tile, SPC, WPC and Rigid Core Waterproof planks, Luxury Vinyl Plank, Laminate, Carpet.
    Carpet Cleaning, patching or binding, Sheet Vinyl

    Contact information

    houston, Houston, TX 77041

    http://GayleFloors.com

    Service hours

    Sunday:
    9:00 AM - 5:00 PM
    Monday:
    8:00 AM - 8:00 PM
    Tuesday:
    8:00 AM - 8:00 PM
    Wednesday:
    8:00 AM - 8:00 PM
    Thursday:
    8:00 AM - 8:00 PM
    Friday:
    8:00 AM - 8:00 PM
    Saturday:
    9:00 AM - 5:00 PM