Pool and Spa Service, Pool Sales Construction and Installation
About us
Our specialty is swimming pool remodels (swimming pool replaster, retile and recoping). Express Pool Plastering is an accredited business with the Greater Houston BBB and currently holds an A+ rating! All estimates are free. We are insured & family owned. We accept all major credit cards. Ask about angie's list discount.
Business highlights
26 years of trusted experience
LGBTQ+ Friendly
Se Habla Español
Family Owned & Operated
Services we offer
Swimming Pool Renovations, Pool Plaster, Pool Tile, Pool Coping, Waterfalls, Deck & Repairs, New Pool Construction, Custom Pools, Creative Pool Designs, Pool Builder
They did do plastering on my pool as well as a crack fix that I had back in October 2022. Although, plastering seems fine, when they start doing it, they did not chipped all the way my old plastering, just chipped around top tiles and then do the plastering on my old plastering. So, my pool lost some sq.ft for that, as well as lets see what will happen later on if the old plastering comes out whether it will affect top plastering. Plus, when they finished the job, I noticed that they did not plaster around my tiles at all. (I had spaces between tiles) and nicely requested after job was done to send me someone or send me some plastering so I can fill the spaces around tiles. They did not respond. I called them and finally talked to their boss and he told me he can send a guy to do plastering around tiles after acid start up finishes (takes a month). I agreed that - this is back in November 2022 - and then after couple weeks later I had to close my pool because of the leaves were falling. So, when I opened the pool back in March I called them to send me the someone to finish the promised filling crevices around tiles job, they asked $650. I repeatedly wrote emails that their boss promised me to this back in November because job was not completely finished, they still did not respond and never heard back from them (except, when they finished the plastering they put jet fitting onto my Polaris fitting, and called them to send someone for that as well and they did and fix the mistake they did but not for grout plastering). I had to clean my pool dirt that was coming from trees by myself manually because of the jet-Polaris mistake. And when they were doing plastering they knocked out one of my sprinklers and still did not come and fix it as their Boss said they would do. I noticed them they are also in BBB registered as well. If you ask me how do they get 5 stars from Google and they are in BBB that is mind boggling. I will copy this there as well. Plus, they do want to get their last half of the checks before the finishing the job shows how seriously unprofessional and not trusting the customer. Perhaps, this review would help them to fix the problems they face with customers hopefully.
Description of Work: They did left their dirt on my grass, broke one of my sprinkler and did not come to fix, did not respond my repeated requests for plastering around tiles crevices, ask for extra fee for that, put my Polaris line to jet line vice versa.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$8,000
Stephen G.
08/2022
5.0
ceramic tile, plastering
+ 0 more
Just had our pool replastered a month ago. Did a fantastic, and beautiful job for us. Drains and fittings replaced, also replaced the skimmer flapper that we always had trouble with. Large crews both days and they worked like a finely oiled machine. They gave me the lowest quote. I also chose them because they were one of the few companies that actually had a large shop and storefront and have been in business for 30 years. They were always there to answer questions for me. express pool plastering is highly recommended by me.
Description of Work: Replaster pool
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Naheed J.
03/2021
1.0
ceramic tile, plastering, plumbing, pool cleaners, swimming pools
+ 3 more
Be Aware of Express Pool Plastering & Repairs! My pool was inspected by the owner Julio Rivas three days ago and ever since I have been getting a run around, left tens of messages for the owner Julio Rivas but never received a call back. Spoke to the office several times and the office kept saying that someone will call.
Description of Work: Estimate - They inspected for estimate but never provided the estimate
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Express Pool Plastering
Dear [Member Name Removed]. We understand your frustration and can assure you we do not want to disappoint you. There seems to be some unresolved issues in reference to your investment property you had us visit. Unfortunately, we do not get involved in litigation matters. We appreciate you reaching out and wish you well.
Scott W.
09/2019
5.0
pool cleaners
+ -1 more
The crews were efficient and very skilled. I greatly appreciate the high integrity they showed in making sure we were satisfied with the final job.
Description of Work: Replace tile, coping, replaster
Rating Category
Rating out of 5
Yes, I recommend this pro
Sue S.
11/2018
5.0
ceramic tile, plastering, pool cleaners
+ 1 more
Julio, from Express Pool and Repair response was fast and efficient. He came out and measured our pool. He gave us a quote and once we picked out our new tile, the job started shortly after that. The pool was retiled and replastered in a fast and efficient manner. We got several quotes for this service, and Express Pools were in-line with the other quotes received. We took the chance because of other positive reviews we read. Our pool turned out beautiful. The new tile gave the pool a more updated look. The replastered pool is smooth and beautiful again. We will definitely use Express Pools and Repair for our future needs.
Description of Work: Retiled and replastered swimming pool
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Larissa G.
10/2018
5.0
ceramic tile, lighting, plastering, plumbing
+ 2 more
My husband and I hesitated for years thinking of the hassle and money it would be to renovate our pool but thanks to Express pool plastering and their staff renewing our pool was easy. Their showroom gave us the opportunity to select the new colors of the pool in a much faster way. We are very satisfied with all the work they did plumbing, lighting, plastering, and ceramic tile. I have recommended Express pool plastering for all my friends.
Description of Work: Update our old pool
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Taylor D.
10/2018
5.0
ceramic tile, lighting, plastering, plumbing, pool cleaners, swimming pools
+ 4 more
We had renovations done in our rental home swimming pool and we had a pool built in our new home. The entire team provided excellent customer service and was very respectful. We love our new pool. I highly recommend this company. Two thumbs up!
Description of Work: Renovations and New Contruction
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
David C.
07/2018
1.0
pool cleaners
+ -1 more
They made an appointment to give me an estimate and never showed up or called to explain. Wasted 2+ hours of my time as appointment was a 2 hour window of time.
Description of Work: Re plaster pool
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Express Pool Plastering
[Member Name Removed], Unfortunately, we did oversee your appointment. It is our goal to provide the best customer service possible and we greatly appreciate you meeting with us after this mishap. After this oversight occurred, we made an internal operational change to ensure this doesn't happen again. We hope you give us the opportunity to do business with you in the near future! Again, thank you for making us aware!
john C.
04/2018
5.0
ceramic tile, plastering
+ 0 more
Very professional services. On time, on budget and the work crews were efficient. They performed high quality work and kept the job site very clean. I would highly recommend their services. My pool has never looked as good as it does now.
Description of Work: Replaster and retile pool
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,076
KOKO M.
04/2018
5.0
plastering
+ -1 more
They were very professional and punctual on time. Their response to my questions by email was quick, and their start-up service after plaster was detailed and excellent.
Description of Work: Replaster pool
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,300
Kevin M.
04/2018
5.0
ceramic tile, plastering
+ 0 more
We are very pleased with the outstanding work performed by Express Pool Plastering. We had several estimates but Express Pool Plastering provided exceptional value for the work performed. The work was of very high quality, performed in a timely manner, and clean up was impeccable. The crews were very knowledgeable and took the time to ensure a high degree of customer satisfaction. They were always available to answer questions and kept me informed as work progressed. My twenty-one year old pool looks fantastic. We absolutely love the new look! They clearly exceeded all of our expectations and are highly recommended.
Description of Work: New Tile and Plaster
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,600
gabby S.
04/2018
5.0
plastering, pool cleaners
+ 0 more
Julio/Veronica (the duo) from Express Pool are amazing. I never received any very quick response like this duo did. Julio came to give free estimate and we scheduled the work with estimation about 4 days. The duo has different teams to do the job, plastering team, coping team, and so on. First day they emptied the pool (my pool is medium size) and demo old flagstones. 2nd day new flagstones done and some of tiling. 3rd day finishing tiling and 4th day plastering and filling the water. They also can direct you to have acid wash company they normally use. No pressure. The whole job was efficient and my pool is really beautiful. There was a time when I called them as I saw 4-5 brown spots on my pool floor after a couple weeks and they addressed that by sending their man and he showed me it was small leaves from my tree that sitting on the floor (and I could not use the polaris cleaner for 1 month-other wise it would pick up the dirt). I think I used very wise my money to have their service. I can not thankful enough for their care to their customer. Kudos for the Duo and Express Pool!
Description of Work: Replaster/retile/recoping/deck o seal
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
John M.
08/2017
5.0
pool cleaners
+ -1 more
Everything went fine. We got in the new old pool Saturday after a week of conditioning.
Description of Work: Replastered the pool and repaired lighting and waterfalls.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,700
Gregory C.
07/2017
5.0
pool cleaners
+ -1 more
The arrived as scheduled and when weather threatened on the 2nd day, they sent extra crew in order to finish early to prevent problems the rain could cause with the plaster if the pool wasn't filled first.
Description of Work: Replastered my pool and cleaned tile.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Marna E.
07/2017
5.0
plastering, pool cleaners
+ 0 more
Went very smoothly. No issues. Looks beautiful.
Description of Work: Full re plaster
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Liz E.
06/2017
5.0
pool cleaners
+ -1 more
Fantastic and very economical compared to other bids I received.
It went overall very well. There were, of course, some issues along the way which can be expected with a project of this nature, but everything was completed to my satisfaction in the end.
Description of Work: Total pool remodel and repair of a 20 year old pool.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$39,000
Bennett W.
06/2017
5.0
pool cleaners
+ -1 more
Exceptionally well, Gabriel (the project manager) was unfailingly accessible, responsive, and unflappable. The project proceeded on time and on budget, and the few times a minor issue came up, Gabriel immediately addressed it and resolved it to our satisfaction. And the follow up service has been as outstanding as the project itself. Long after the last check was cashed Express Pool promptly responds to our questions and even provided some advice on a pool issue not directly related to the project.
Description of Work: Express Pool Plastering & Repair performed a complete demolition and renovation on our backyard patio and pool - taking out the old concrete slab patio, the old water feature, putting in a large travertine paver patio, building a new water feature, resurfacing the pool with new coping and waterline tile - a transformation of our backyard space.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$47,000
Dianna M.
06/2017
5.0
ceramic tile, lighting, plastering, pool cleaners
+ 2 more
Entire process was smooth. No hard sale, crews were on time, cleaned up after themselves. Pool looks amazing and changes entire appearance and feel of my backyard. Will hire again to build waterfall in future.
Description of Work: 15,000 gallon pool replastered, tile replaced, lights, jets and drain covers replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,800
allan S.
05/2017
5.0
ceramic tile, lighting, plastering, pool cleaners, deck cleaning
+ 3 more
Express Pool Plastering provided first class professional service from providing the bid, assisting with recommendations on products to use, removing old tile, coping, replace skimmer and preparing a painted pool to receive new tile, coping and plaster. Also repaired bad spots in concrete deck with new expansion joints and resurfaced. Also referred us to an experienced pool maintenance company to do the startup on the new remodeled pool. We are extremely pleased with the finished product and have already recommended them to several other people wanting to redo their pools. I did a lot of research on Angie's list and the BBB and Express Pool Plastering was the only company I had provide me a quote and I was comfortable going with them and I am glad I did. I don't know what other companies have to offer, but I don't think you would go wrong using Express Pool Plastering.
Description of Work: Had my 37 year old pool redone by Express Pool Plastering. The work included replacing tile, coping, light and skimmer and re-plaster pool and resurface deck around the pool.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Don M.
05/2017
5.0
pool cleaners
+ -1 more
Our backyard pool is important to us. We sought out this company based on Angie's List comments and weren't disappointed. Work is excellent, including follow up to correct minor problem. Completed pool is beautiful. Price was very reasonable and competitive. This is a professional and successful family run business. Employees we encountered professional and courteous.
Description of Work: Plaster removal and replaced with pebble
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Len C.
05/2017
5.0
pool cleaners
+ -1 more
Work was started and finished satisfactorily on time.
Description of Work: Pool replastered
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Earl H.
04/2017
5.0
pool cleaners
+ -1 more
They provided a detailed estimate with options and recommendations. Questions were answered promptly with good detail. The prep crew arrived as scheduled, drained the pool, did the prep work (extensive), and made repairs. The plaster crew arrived the next day and completed the job. The amount of work and skill level was impressive - these guy's are good at what they do. Office communications were excellent and documents (warranty, etc.) were received promptly.
Description of Work: Replaster pool and repair some damaged coping / tile.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,000
Wanda D.
04/2017
4.0
pool cleaners
+ -1 more
They were ok, but I haven't done anything yet. I had a major problem at the property because we had a sewer line crack, so the pool is on hold right now. They were very responsive. As far as calling me back and giving me a proposal, they were very good. They didn't do any work yet, but they were very good at responding. I was trying to compare apples to apples as far as price was concerned. They didn't kind of like give me apples to apples. They gave me a quote but it wasn't exactly like everybody else gave. They were fair.
Description of Work: They came and gave me an estimate on re plastering the pool that I have.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
christine G.
04/2017
5.0
plastering, pool cleaners
+ 0 more
We got them off of Angie’s List. They were great, they were fine. We did a couple of bids and the price was comparable, it was acceptable. We shopped around.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pool and Spa Service,
Pool Sales Construction and Installation
FAQ
Express Pool Plastering is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 12:00 PM
Express Pool Plastering accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Express Pool Plastering offers free project estimates.
No, Express Pool Plastering does not offer eco-friendly accreditations.
No, Express Pool Plastering does not offer a senior discount.
No, Express Pool Plastering does not offer emergency services.
Yes, Express Pool Plastering offers warranties.
Express Pool Plastering offers the following services: Swimming Pool Renovations, Pool Plaster, Pool Tile, Pool Coping, Waterfalls, Deck & Repairs, New Pool Construction, Custom Pools, Creative Pool Designs, Pool Builder