Eric Herrera Tile

Eric's guys arrived a few hours late, but worked without breaks for five hours. The kitchen appliances were moved out of the way carefully so that work could begin. The job site was clean and the kitchen was tiled before the end of the first day. The tiles were layed perfectly straight and level. The next day the crew came back out and grouted the entire kitchen in just over 1 1/2 hours. The grout was sealed and the job looks great.

They discovered that the toilet flange was in bad shape and replaced it gratis. I'll have them back in a few months to replace the floor and wall tile in the guest bath, and the entryway and kitchen tile and kitchen backslash sometime after that. I have only compliments for all facets of the work, from proposal through completion.

It went exceptionally well. The only hiccup involved the new shower plumbing. The plumbing installation was more complex than either of us had imagined (and thus cost twice as much) but Eric and I worked it out so that his plumber was paid appropriately. The plumber also had to come back because the installation was spraying water in places it shouldn't have been, but that went smoothly too. The tile installation was flawless.

I am so happy with the workmanship that he and his men did. I definitely would use him again, and I will refer him to anyone who is wanting tile installed.

. Some men were sent out to correct and fix the problem. They did discover several more spots that needed correction and that was done. Unfortunately a couple of days later several more voids appeared and another man was dispatched to check out all the grout lines including the areas next to the area needing attention. He found several more weak spots and removed the grout and all were re-grouted and the floor is now beautiful. In my opinion (not Eric's) I think one batch of grout was not mixed in the right proportions or too much sealer was mixed with the grout in the problem area. I am far from a tile expert and this is merely my opinion because something was causing these voids and they were very obvious. I found all of the workers very professional and easy to work with. Eric is a real gentleman and obviously intends to do every job to the customers satisfaction and the floor is now just right. We intend to do some additional tile renovation in the spring and we will certainly give Eric a shot at the business. If anything is not to your satisfaction, Eric will work to get it done right.

The owner did the initial estimate, and then his cousin came out to do the actual job. He was fast and professional, matching the replacement grout very closely to the original --when we later had all the tiles scrubbed, you could not tell a difference. Overall, you could not tell that there had ever been any damaged tiles. I would not hesitate to recommend these guys.

.Both times I've used Eric for tile repair it has been flawless. Professional, prompt, polite service, they always leave things clean and I feel like his pricing is more than fair. I am happy to recommend their services and will use them again should the need arise.

The job was stress free and the price was fair. The only stressfull part was pulling the trigger on the final color. Funny thing: the color I would up choosing was Augustine's first pick. I really appreciate his patience and help

See above. They came in for a quote and did the work a few days later. Finished in 2 days.

The overall experience was wonderful and I was extremely impressed with the work that was done. Also I was impressed at how fast they were able to complete it. His crew was very polite and professional also. The minute they got here they immediately put down covering over the hardwood floors all the way to the bathroom so that no dirt was tracked in. I like many others joined Angie's list to reduce the risk of getting a botched job. I can absolutely without a doubt say that for any tile work you need done at a very competitive price go with Eric.

I like the flexibility. I just really like the end result. My tile and grout covers were uneven. I even pointed it out. He said it will take time.

They were punctual in the appointments both for the estimate and the actual job. They quickly solved the problem that we had with the slate tile that someone else had installed in our front outside entryway. They worked in a very efficient and professional manner, and I was very happy with the result.

Had Eric quote originally in Nov 2011, but told him we'd have it done in Feb 2012. We picked out and purchased the tile and grout, his crew picked it up and installed it. Only hiccup was we didn't buy enough grout, but we went back and got more. Did not hold up the work. The crew was efficient, did spot up the rug on the landing area, but even after we said it was going to be replaced later, they cleaned it very well. Overall, very pleased with their work and price.

When I called Eric he came over within 2 days of my call. He gave us an estimate for our master bathroom and the guest bathroom. He included options for shower niches and sealer. We asked if he could try to save some of the existing floor tile so we could repair some tiles downstairs. We got the estimates within a day and he was able to schedule us on a week when I had scheduled vacation. The workers were respectful and kept the carpets and rooms clean, which was not an easy task. My husband told me we needed a tub at the last minute and I freaked out. He was going to be out of town all week so I didn't know how to handle this information. I talked to the plumber that Eric sent and the tile guys the first day and they were very flexible. The plumber got me a tub and got it in with minimal interruption to the tiling process. Eric's guys took away all the old tile, hardy backing, the vanity and the tub. The tiler asked me how high I wanted the shower tile to go. He recommended we go to the ceiling or at least above the shower head. I talked it over with my husband and we decided to go to the ceiling. It looks awesome and it feels like my shower is so much bigger. They took the tile out a little further than the previous tile on the walls around the shower. This is great because that area always got water damage before. I didn't even ask for that. The job took longer than expected because of the tub issue, so different tilers were sent the last two days. They were all very good at what they did and I felt they did an excellent job. We only did the master bath because we needed a bathroom to use during the process. We will be calling Eric back to do the guest bath. By the way, they saved us about 20 tiles to repair downstairs. Other tile bidders said this could not be done. I would recommend Eric's company to anyone I know.

Crew performed job in a timely manner, took off shoes prior to entering house. Eric responded to my call quickly and came out and gave good estimate. Eric answered all questions. We were happy with service provided!!

Problem around shower floor drain was mis-diagnosed by our contractor, our home inspector and Eric Herrera Tile. Job was estimated incorrectly for shower floor drain. Employee started job in shower, discovered the accurate problem, and $75 was added to invoice after consultation with Eric and employee about additional labor, etc to correctly fix tile around drain.

We called Eric to come to our home to estimate replacing tile in our shower because he had great reviews on Angie's List. He was responsive by coming out and provided an estimate that was very reasonable. We called him a few days later to tell him we accept the estimate and would like to schedule an installation day. First he told us he didn't really remember us but he would pull our paper work and call us the next day. That is the last we heard from him. He never called back and we certainly did not want to call him. Why would I want to use someone who was not responsible enough to call us back? Who evidently had enough work that he did not need our job? If you are that busy, great, but at least tell us! We then have the option to wait or move on. But to not call is not only rude but unprofessional. I will NOT be using or even consider using Eric Herrera in the future.

started on Wednesday finished on Thursday The workers were all very profesional Job was finished when I was told it would be all cost were discussed up front there were no surprises at the time of paying the bill. Will use this company again and angies list to find other contractord

I can't use them because the emailed estimate woulnd't print correctly; he didn't know how to scan it properly. The total at the very bottom of the estimate would not print out. I can’t send it to an insurance company because they are very particular.

Completely satisfied. Mr. Herrera was busy and it took about two weeks to get the job started and it took almost a week to get it all done. Considering the work to be done, the time it took to get the work done was quite reasonable.

It went well and he was good with scheduling and working at times that were convenient to us. He got all the supplies and they did the work that we asked for. It was good and the product came out well. He was the lowest bid of the ones that we got. We will continue to use his services in the future if needed.

The only thing we are happy about them was the way they cleaned the grout. They stained the grout, which made the grout even; the area which had to be cleaned, the cleaning was very expensive and I had to go up to them and redo it in the corners and underneath the bathtub and areas like that. I was very unhappy by the way it was done with 2 small areas, which was cabinets and there were no tiles there. I asked them to lay down some tiles and they didn’t match the tiles, they just put the tiles down, they didn't do it in the way it was meant to be done and it kind of looks ugly. I teach college students and I wouldn't accept work like this from my students. I have done most of the cleaning myself. We put the furniture back to where they belong. What we are very disappointed about them was when we first called the company, the owner of the company, Eric, came and spoke to us, then he sent one of his uncle, Lee but he never got in touch with us to find out whether we were satisfied with the work or not. So, I was kind of disappointed. I wouldn't want them to come and redo the work. I would not use them again in the future.

Eric was very responsive. Came over and gave me the estimate on the spot. I needed to talk it over with my husband before deciding. Called him back Monday and he scheduled me for Tuesday morning. Two men came Tuesday and demo'd everything then laid the backer board (?) and cut and laid the tile. They were very pleasant and did a great job. The next day, someone came over and did the grout (I was not there). It was done before noon. Looks great!

Our bathroom looks fantastic!! Eric was always prompt in returning our calls and he checked in on the job's progress at least once a day (the job took 3-1/2 days). His crew was so helpful and patient in understanding what we wanted. The shower niche is awesome! Even the shower door crew that came out was impressed and wanted their name! This is a family business and they are the best! I am so pleased and will definitely use them again. Also, I would refer them to a friend.

Work was completed wonderfully and completely.However, he seemed to have a problem quickly returning phone calls. Another problem was punctuality. His crew was supposed to be at my house to replace the tile (second trip) and he settled on a time of 2:00pm. But, the crew did not arrive until almost 2 hours later. The reason was the project his crew was on was made late because the client at that location keep asking for more work to be done. I can partially understand that, but he should have called me instead of waiting for me to call (3 calls I had to make to see where everyone was before they actually arrived). I would probably use him again, but I would look around for others.