We called ourselves EPW Services because we didnt want to limit ourselves to just plumbing. We do anything from general plumbing repair to whole house re-piping. We are plumbing specialists but our talent goes way beyond that. Our Master Plumber, Hap Warren has been in the plumbing trade for over 33 years. He started doing plumbing with his Grandfather when he was barely able to carry a pair of pliers. Our company is family owned and currently operated by our family. As we grow we will bring more employees in as needed. We've recently added a branch in the Austin/San Antonio area that carries on our standard of quality and customer service. We stand behind our work and believe it should be done right the first time. We look forward to doing business with you and thank you for checking out our company.
Business highlights
15 years of trusted experience
Emergency Services Offered
Services we offer
General plumbing repair, Commercial and Residential Plumbing, General, Kitchen and Bathroom Remodeling, Bathroom upgrades, Kitchen upgrades, Drain cleaning, Pipe camera inspection, whole house water filter installation, Water heater repair and installation, Tankless Water heater repair and installation.
EPW is a locally owned and operated small business. Hap is reasonable, efficient & responsive. We have used his services for tankless water heater installation, plumbing issues during our kitchen remodel, and when our sewer backed up. He showed up on time, completed the job as described & we have used him for several projects - including repiping my parents house! EPW is my go to plumbing service! - Danette D’Anna
EPW SERVICES, LLC provided EXCELLENT SERVICE! Trust is so important! This company built trust by being reliable and for providing service charges that were reasonable. With their plumbing services, they knew what to do and how to do it well. I would recommend them to anyone.
Description of Work: Under sink leaks in the kitchen and bathroom. Also replaced two faucets in the master bathroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lynn M.
10/2020
5.0
plumbing
+ -1 more
Excellent. Two gentleman came, spent about 3 hours to install our new kitchen faucet and re-plumb under the sink. They were personable and got the job done. They cleaned up the work area afterwards.
Description of Work: New Kitchen Faucet Installation and Complete Under the Sink Re-Plumbing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$765
Daniel B.
02/2020
1.0
plumbing
+ -1 more
This was a disaster from start to finish. The crew leader (subsequently fired by EPW) arrived late, walked through the house swearing and yelling, and so alienated other crew members that they (and he) left before the job was done, ten hours after it was started. Before the crew leader arrived, a junior member sawed through the wooden wainscot paneling in the dining room to access pipes that could have been reached from the kitchen on the other side. While exploring on the dining room side, the crew cut through an electrical line and had to call out an electrician to repair it. As a result, our dining room now prominently displays a cover switch for the new junction box where the line was repaired. None of any of this was explained to us at the time. Finally, one of the remaining crew members was able to call another crew who was finishing another job to come help finish ours, and it was wrapped up fourteen hours after the start. The following day, some additional work was completed to satisfy the City inspector. Meanwhile, EPW's drywall specialist did a great job of patching sheetrock; however, EPW relies on an outside carpenter who was to repair the dining room wainscoting. He was busy with other jobs, and was difficult to reach. It was only after reaching him through the owner that he came out to assess the damage; but then he was too busy to do the work, so he had a friend do it for him (another delay). The friend roughed in the paneling, but didn't paint, so after yet another delay, the carpenter's brother came out and applied the paint. The project was finished after fourteen days and a great deal of stress and inconvenience.
Description of Work: Repiping of vertical plumbing throughout the house (lines in the attic had already been replaced with pex piping.
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0
$5,700
Michael P.
07/2017
5.0
plumbing
+ -1 more
They are an excellent company. ?They did good work.
Description of Work: They did repair work on my piping.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kevin V.
06/2017
5.0
plumbing
+ -1 more
It went great. EPW gave me a quote over the phone, showed up on time and installed the heater. They did not try to sell me something I didn't need.
Description of Work: I needed a hot water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,700
Lynn M.
04/2017
5.0
plumbing, water heater repair
+ 0 more
It went great. EPW was a referral from our neighbor who had his house re-piped. The neighbor got several quotes, but felt that EPW was the best, so we trusted our neighbor based on his experience.
Description of Work: Re-piped our entire house; installed a 50-gallon Rheem water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,625
Lynn M.
04/2017
5.0
plumbing
+ -1 more
It went well. Jordan and Jerome were a good team.
Description of Work: Replaced stem and seat kit ($20 part cost) and 2 tub/shower handles ($30 part cost) plus labor was $175.00 total minus $50.00 gift certificate = $125.00. Under warranty from a previous job they redid hose bib in driveway and reconnected under sink. Tightened bonnet on another hose bib. (No charge as under warranty.)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Lynn M.
04/2017
5.0
plumbing
+ -1 more
It went well. About two hours of service.
Description of Work: Replaced main line from meter to the house.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Water Heaters,
Drain Cleaning,
Sewer Cleaning,
Natural Gas Lines,
Kitchen and Bath Remodeling,
Drain Pipe Installation,
Gas Logs,
General Remodeling
FAQ
EPW Services is currently rated 4.6 overall out of 5.
Monday: 7:30 AM - 5:00 PM
Tuesday: 7:30 AM - 5:00 PM
Wednesday: 7:30 AM - 5:00 PM
Thursday: 7:30 AM - 5:00 PM
Friday: 7:30 AM - 5:00 PM
EPW Services accepts the following forms of payment: Check,Discover,MasterCard,PayPal,Visa
No, EPW Services does not offer a senior discount.
Yes, EPW Services offers emergency services.
Yes, EPW Services offers warranties.
EPW Services offers the following services: General plumbing repair, Commercial and Residential Plumbing, General, Kitchen and Bathroom Remodeling, Bathroom upgrades, Kitchen upgrades, Drain cleaning, Pipe camera inspection, whole house water filter installation, Water heater repair and installation, Tankless Water heater repair and installation.