Response from Dawson Foundation Repair
I feel this is another example of a homeowner not understanding the quality differences in foundation repair methods. I have chosen to offer a premium product because a home is usually the largest investment a person or family makes. My goal is to help the homeowner preserve his or her value in their home. This premium product is called the Bell Bottom Pier repair method. It is proven, time-tested, and permanent. I am proud to offer this product and service to the homeowners of Texas. Our costs are roughly 4 times greater than our competitors. There is more labor involved in the installation of Bell Bottom Piers - and more concrete - and steel rebar. But the homeowner receives a far better product - one that will last a lifetime. Please visit our web site to view a cost comparison of the Bell Bottom repair method vs. others. I can assure you that any foundation repair method that pushes concrete or hollow metal cylinders into the ground will not have the strength or permanency of the Bell Bottom Piers. I have clearly outlined the advantages and disadvantages of all common foundation repair methods on our company web site. And I have also included a number of reports, studies, and opinions of various independent structural engineers on our web site. In addition, the only foundation repair method mentioned in the Building Codes for the city of Houston is the Bell Bottom Pier method. About 15% of our work comes from Texas homeowners whose foundation repair job has failed. The three most common reasons for the failure of pushed pile cylinders is 1) they "skewed off" at an angle during the driving process, 2) they were never driven deep enough, and 3) lateral soil movement over time has compromised their integrity. The frequent releveling of failed pushed piles will only provide temporary relief. In any case, when pushed piles fail the result is permanent and a complete loss of money for the repair job. If a competitor has a price that is 67% less than our price then the homeowner should "see some red flags." I suggest that he or she investigate this company further and ask about previous lawsuits and arbitrations, BBB rating, years of experience, online testimonials, workers compensation insurance, etc. We have a page on our web site to help homeowners compare foundation repair companies. I would like to also point out that most foundation repair companies require customers to sign a contract that requires Mandatory (Forced) Arbitration in the event of a dispute. What most people do not understand is that Mandatory Arbitration is a "stacked deck" against the consumer and the statistics clearly show the consumer loses more than 90% of the time. As Richard Alderman, Director, Consumer Law Center, University of Houston Law Center has said, “If arbitration were in any way beneficial to consumers, it could be made an option and consumers would choose it.” Please visit our web site to read more about the "Myths of Arbitration." In sum, ladies and gentlemen, you get what you pay for. Best Regards, Martin Dawson, co-owner Dawson Foundation Repair