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CUSTOM LIGHTING & HARDWARE

Lighting, Ceiling Fans

About us

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Business highlights

38 years of trusted experience

Services we offer

nothing

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Showing 1-1 of 1 reviews

FRANK S.
04/2009
1.0
lighting
  + -1 more
I purchased the lights from Houston Lighting and Hardware and when picking up the fixtures, Jordon Patrick, who works in the warehouse overheard me discussing the difficulty in finding a good installer. He gave me his card and a price sheet which looked really good. I hired him instantly and he showed up that evening around 6:30PM. We fed Jordon since we assumed that he did not eat. Things started well with the chandalier in the dining room but quickly turned bad when he attempted to hang a ceiling fan in my daughters room. He couldn't attach the light to the fan due to the type of connection, which he should have connected while on the ground in lieu of hanging in the air. He decided it was getting late and stated he would be back once my new lights arrived for the rest of the house. So I had one light hung and part of a ceiling fan hung that he charged 125.00. Although the one light was priced on his sheet at 50.00 I went ahead and paid as if I could trust his return to complete the project. I've called for Jordon 8 times but to no avail. I spoke with the manager (Calvin) at the lighting store and was told that Jordon was avoiding me. If Jordon had at least "Manned-Up" and told me he wasn't going to return for any reason, I would have accepted his excuse and moved on, but, he decided to leave me hanging and avoid me. I believe Jordon Patrick would have ended up billing me approx. 1500.00 if he had completed. Lessoned learned-do not hire installers from the warehouse of any store.
Description of Work: Jordon Patrick was to install 5 lights and 2 ceiling fans. This detailed the removal of existing fixtures and the installation of the new fixtures.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$125

    Contact information

    1415 eldridge, Houston, TX 77077


    Licensing

    Not Licensed
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Lighting,
    Ceiling Fans

    FAQ

    CUSTOM LIGHTING & HARDWARE is currently rated 1 overall out of 5.
    No, CUSTOM LIGHTING & HARDWARE does not offer free project estimates.
    No, CUSTOM LIGHTING & HARDWARE does not offer eco-friendly accreditations.
    No, CUSTOM LIGHTING & HARDWARE does not offer a senior discount.
    No, CUSTOM LIGHTING & HARDWARE does not offer emergency services.
    No, CUSTOM LIGHTING & HARDWARE does not offer warranties.
    CUSTOM LIGHTING & HARDWARE offers the following services: nothing

    Contact information

    1415 eldridge, Houston, TX 77077