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CITY BLIND REPAIR

Window Treatments

About us

Our staff has over 30 years of experience in the window covering industry; from product fabrication to product installation. We know the products inside and out. HUNTER DOUGLAS CERTIFIED. Our general service are is Houston, Texas. OWNER-OPERATED. COST IS DETERMINED BY THE JOB. TRAVEL CHARGES MAY APPLY. SERVICE FEES MAY APPLY. MAY CONTACT BY PHONE OR EMAIL DIRECTLY TO: REPAIR@CITYBLIND.COM

Business highlights

20 years of trusted experience

Services we offer

Replace Tapes & Ladders, Replace Cords, Replace Broken Tilters, Modifications, Slat Replacement, Honeycomb Shades, Motorization Issues, New Blind Sales, Solar Shades, Hunter Douglas Products, Sales & Installation.

Services we don't offer

DUE TO AN EXISTING BACKLOG, WE ARE SUSPENDING OFFERING SHUTTER REPAIRS


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.929 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
3%
3
0%
2
3%
1
10%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 29 reviews

Susie R.
12/2018
5.0
window treatments
  + -1 more
Larry was punctual, professional, and pleasant. He did a great job for a really reasonable price. I would hire him again and recommend him to anyone and everyone.
Description of Work: I had 3 Hunter Douglas blinds that weren't working; they were jammed and wouldn't go up or down.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

rochelle F.
05/2017
5.0
window treatments
  + -1 more
fine. I will hire them again. He was very courteous. Difficult to schedule.
Description of Work: Blinds repaired-restrung

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rick W.
04/2017
5.0
window treatments
  + -1 more
I emailed the company on a Saturday and promptly received a phone call Monday morning from the owner Larry Thomas. We set a repair time for the following Thursday at 3 p.m. He called at 3:15 and said he was running late and arrived at 3:45. After looking at the blind, he said the problem was the lock mechanism so he replaced that along with the 3-cord string with the broken cord. He did not recommend replacing the working cords on the other two blinds which saved me a lot of money. I am very happy with the results and would not hesitate to use his company again. He even told me that delivering the blind to the company for repairs there would've saved more money.
Description of Work: I need a woven wood blind with a broken cord. I requested that all three cords on all three blinds be replaced in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$110

Susan L.
04/2017
5.0
window treatments
  + -1 more
Larry came to my home and was able to replace it with in stock parts. He was obviously experienced and was able to fix it quickly. I wish I had found him years ago. I used a repair service that sent the Duettes back to the manufacturer and charged me almost double for the same repair. I strongly recommend City Blind Repair.
Description of Work: Replace Ultra Glide motor for my Hunter Duglass Duette shades

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$127

Patricia H.
05/2016
5.0
window treatments
  + -1 more
In preparation for listing my house for sale, I needed to repair 2 sets of mini-blinds that were pretty old. The owner called me back promptly and set an appointment with me. He didn't have the parts and had to order them. He had them fixed when he said he would and returned my blinds in time to list the house right on time.
Description of Work: Repaired 2 mini-blinds

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

nancy B.
10/2015
5.0
window treatments
  + -1 more
unknown
Description of Work: Repaired blind

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

lori V.
09/2015
5.0
window treatments
  + -1 more
.
Description of Work: Very professional service
Rating CategoryRating out of 5
Yes, I recommend this pro

N B.
08/2015
1.0
window treatments
  + -1 more
unknown
Description of Work: I called and had to leave a message. They never returned my call.

Rating CategoryRating out of 5
responsiveness
1.0


Response from CITY BLIND REPAIR
My apologies for not returning your call. We are a small business servicing a large geographic area receiving many phone calls, emails, and text messages every day as well as providing our repair services. We try very hard to provide a needed service that most other window covering companies will not. We are proud that the vast majority of the customers that we actually repair their window coverings give us consistently excellent reviews and we have many repeat customers. Admittedly handling the volume of calls and other electronic communications is a weak spot that needs improvement.

Linda M.
12/2014
5.0
window treatments
  + -1 more
The service went great. He came out for an estimate and then came back out for the service within a few days. He even did some small repairs the day he came out for the estimate. I was very pleased with Larry's service. He was very meticulous and detailed. I had no problem scheduling the service and he was very prompt. I was happy he took such great care of me even though I only needed him for a small service.
Description of Work: I used the company to order a small new blind for the bathroom. He also made repairs to the wooden blinds throughout the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Lawrence P.
09/2014
1.0
window treatments
  + -1 more
Never answered my message from July 25 on Angie's list
Description of Work: Sent message to repair blind cords
Rating CategoryRating out of 5

Robin G.
02/2014
5.0
window treatments
  + -1 more
He was very knowledgeable and fast and the blind is still working just fine. I was very pleased with his work.
Description of Work: He fixed a battery operating blind.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Rebecca W.
01/2014
2.0
window treatments
  + -1 more
He was referred to me by a plantation shutter manufacturer. He told me he would schedule an appointment but wouldn't return my calls. He said he would come out in a few days and never called or came out. My experience with him was poor. He advertises that he does this type of repair work. However, he admitted that he prefers not to do it.
Description of Work: I called him to try and schedule repair to our plantation shutters.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
1.0


Deborah W.
07/2013
1.0
window treatments
  + -1 more
I called this company on 6/17/13 to try and schedule a time for someone to come out and fix a cord on my blinds that was broken. Got the answering machine, so I left a detailed message with my phone contact info, what I needed done and where I lived. Waited 2 days and got no response. I called back on 6/19/13 and purposely mentioned this time, again to the answering machine, that I had found them via Angie's list, that I was a member, that they seemed to have good reviews and I was wondering if someone could call me since I had been waiting 2 days already. Larry called back just 15 minutes later. Excellent, I thought...finally, a response and mentioning Angie's List got me a super fast response this time! Except he told me that he doesn't come out to my part of town very much (I'm in Champion Forest in NW Houston....which definitely seems to be included in the area they state they service). He said he would combine some other customer visits with mine though, and head out to NW Houston in a week or two - would call me and let me know exactly when. I told him that would be fine. Well, it's been close to a month now. Never heard anything back. Very disappointing. Mine may have been a small job this time, but that's not to say that I wouldn't have had a larger job for them in the future. They should change their stated service location area to be more specific - Parts of Houston serviced, if the job is big enough for us to bother.
Description of Work: This provider was extremely unresponsive. They state that they service all areas of Houston, but apparently that is only on a selective basis.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from CITY BLIND REPAIR
Dear [member name removed], Thank you for your comments. We work very hard to provide our goal of 100% customer satisfaction and try to help every possible customer we reasonably can. As a small family business we have worked very hard over many years to earn a good reputation through quality service no matter the size of the job, as most of our jobs are small ones. Obviously we have fallen short of your expectations. Nothing is more frustrating to me than unreturned phone calls and for that I apologize. Although we want to help every customer we can, Houston has grown exponentially and providing service to customers at the extremes of its boarders becomes more and more challenging. I accept your suggestion to provide more clarity on our service area and ability to help customers in a timely manner. Regards, Larry Thomas -Owner City Blind Repair

Dustin K.
01/2013
5.0
window treatments
  + -1 more
I called Larry of City Blind Repair and the experience was great from start to finish. Not only did he respond to my phone call, he was very communicative and followed through with what he said he would do - and that was to call me back to arrange a time for me to come to his shop to get my blind repaired. When I met Larry, he was very kind, professional, and humble. I would definitely use his services and highly recommends his company.
Description of Work: My maid service damaged my window blinds and I had to get the cord repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20

Lynn P.
12/2012
5.0
window treatments
  + -1 more
professional pickup and delivery and my blinds were repaired to my satisfacation for a very reasonable price
Description of Work: blind repair replacement of hardware

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Lynn S.
09/2012
5.0
window treatments
  + -1 more
I called Larry, he came out and took a look at some blinds I was having trouble with. The cord was in a million knots and couldn't be used. He took the blinds to his shop and returned less than a week later with them fixed and ready to hang. They're perfect. He also went upstairs and fixed a small problem I was having with some other blinds (at no charge!). The guy is a magician! I know I'll be calling him again. What a great service!
Description of Work: Larry unknotted my wooden blinds and made a few updates.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Michael B.
06/2012
5.0
window treatments
  + -1 more
Larry was prompt in replying to my inquiry and helped to solve a problem at no cost to me.
Description of Work: Contacted Larry for an estimate on trimming some blinds. He indicated that he could cut them with a saw, but suggested I try trimming them with a scissors first. The self-repair worked great on these blinds. Many thanks to Larry for his helpfulness, honesty and professionalism.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

WENDY L.
10/2011
5.0
window treatments
  + -1 more
The blinds in our tall living room window were hanging unevenly at the top and we were no longer able to tilt the slats with the cords. I called City Blinds this afternoon and they were out about an hour later to take the blinds down and diagnose the problem, which turned out to be a broken part. They went back to their shop, picked up the part, came back and repaired my blinds, all for $67.50, which I thought was quite reasonable. I would definitely use them again.
Description of Work: Replaced a broken tilter in my blinds.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$67.5

Clifford M.
04/2011
4.0
window treatments
  + -1 more
Arrived on time with all necessary parts and equipment. Removed blind and restrung broken cord. Tested results after replacing blind and everything worked to my satisfaction.
Description of Work: restring honey comb window blind

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

PHILIP M.
04/2011
5.0
window treatments
  + -1 more
I called Larry who said he could swing by to look at my blinds, but he was currently working on a project and it would take approximately a week before he could do this. He asked if this was ok and I replied yes. I called him approximately a week later and we set a date for him to come by to look at my blinds. He walked in, I explained the problem and he made a few adjustments and Viola - my blinds were working again! Of course, at this point, I felt like a blithering idiot but I really didn't know what had caused them to stop working. Larry explained how easy it is for window blinds to become restricted in their movements and showed me how to do this step myself in the future. As luck would have it, I hired yet another cleaning company to clean my townhouse because my townhouse needed a touching up before going on the rental market. The second company did a much better job and when I went to inspect their work - the same thing happened with my vertical blinds - only this time, I knew how to fix the problem. I would definitely use Larry again if I need blind repair, both in my residence and rental property. Thank you!!
Description of Work: I was referred to City Blind Repair by another Angie's List Window blinds company in Katy. I was seeking to have my vertical window blinds repaired which a cleaning company had made inoperable while they were cleaning my rental property.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$47.5

LARRY D.
11/2010
5.0
window treatments
  + -1 more
My second time to use this service, and it was just as good as my first experience which is reported here. In home blind repair by a knowledgeable prompt guy at a reasonable price. Is this not perfect?
Description of Work: Repaired in my home broken window shade mechanisms, which are approximately 10 years old.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Julia T.
11/2010
5.0
window treatments
  + -1 more
I called City Blind Repair on Monday and Larry Thomas made a visit that same day and repaired part of my Hunter Douglas up/down shade - he didn't have all the parts he needed on the first visit. He came back today (Weds). and put in the new part and adjusted the whole shade, untwisted cords, showed me how to use it, etc. It is like new! Super experienced – family used to own a hunter douglas production plant – knows how things go together… Very nice man to deal with. He repairs all kinds of shades!
Description of Work: Repaired Hunter Douglas Bottom Up/Top Down Shade (broken mount & broken cord mechanism)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$101

LARRY D.
01/2010
5.0
window treatments
  + -1 more
Vendor was great. Showed up and inspected mechanism determined that it could be repaired, ordered parts and returned to make it good as new. I thought the charge was very reasonable. Couldn't have been any better.
Description of Work: Had broken retracting mechanism on bedroom shades

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

JEROME G.
11/2006
5.0
window treatments
  + -1 more
I called City Blind Repair initially because I was hoping to repair, not replace two expensive wooden blinds. They had become difficult to open and shut, but were otherwise in great shape. Mr. Thomas came to my home, inspected the blinds, ordered the parts needed, and returned a week later to install the parts in my home. Took him about a half hour to fix both blinds. While he was here the first visit, I asked him to measure two bathroom windows and purchased mini blinds from him. He also assisted us by re-installing a 7 foot wide duette shade that needed more support. I cannot say enough good things about the experience of working with City Blind Repair. Mr. Thomas is friendly and professional. It was wonderful to find someone who will travel to your home to repair blinds, instead of just tell you "bring them in and we will take a look at them". We did not have to spend any time with the windows uncovered.
Description of Work: I had two wooden blinds repaired, two mini blinds installed, and a duette shade re-installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

CARRIE G.
03/2006
5.0
window treatments
  + -1 more
I called all over the place trying to find out if someone closer to my home could do this work - to no avail. The only person who said they might be able to do something would have sent them off to be fixed. That was an option until I looked at the blind and found that they were an off-brand and weren't handled by that contact. I was so relieved when I found City Blind repair. Even though I had to drive all the way into downtown Houston from League City, it was worth it! Fast, good quality, low cost; you couldn't ask for better service or a better price.
Description of Work: I had a set of window blinds from a home we purchased that was damaged: a string was missing from one side of the blinds and there were some support bands that were damaged. City Blind repair fixed the blinds in one day and did a fantastic job (I dropped them off Wed. evening and they were ready to be picked up Fri. morning). When a little more damage than I knew about was found, they called and made sure I approved the additional fixes before proceeding.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45
    • 1(current)
    • 2

Contact information

6822 ALDER, Houston, TX 77081

www.cityblind.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Window Treatments

FAQ

CITY BLIND REPAIR is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: Closed

CITY BLIND REPAIR accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, CITY BLIND REPAIR does not offer free project estimates.
No, CITY BLIND REPAIR does not offer eco-friendly accreditations.
No, CITY BLIND REPAIR does not offer a senior discount.
No, CITY BLIND REPAIR does not offer emergency services.
No, CITY BLIND REPAIR does not offer warranties.
CITY BLIND REPAIR offers the following services: Replace Tapes & Ladders, Replace Cords, Replace Broken Tilters, Modifications, Slat Replacement, Honeycomb Shades, Motorization Issues, New Blind Sales, Solar Shades, Hunter Douglas Products, Sales & Installation.
DUE TO AN EXISTING BACKLOG, WE ARE SUSPENDING OFFERING SHUTTER REPAIRS

Contact information

6822 ALDER, Houston, TX 77081

www.cityblind.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed