Certified Termite & Pest Control

We have used them for over 1 year and they come out quarterly. Recently, they have gone downhill. They came and a few days later, I noticed black ant-like bugs around the office. I called and they told me that they were going to send someone out the next day. The next day came and no one came. I called back and they rescheduled the appointment. No one came to the second appointment either. I called into cancel and they told me that they couldn't cancel commercial accounts and that I would have to talk to a manager. They told me the manager would call me within 24-hours. No one called me back within 24-hours so I called back 2 days later and they finally let me cancel the account. Overall, their policy of satisfaction guaranteed and money-back guarantee is inaccurate. I just noticed they have a 1.19/5 rating on the Better Business Bureau too.

They were great, they were punctual, they communicate very well, very friendly, professional and they even gave you suggestions.They were very flexible.

Service was great, Troy arrived early. While he was here, he pointed out a honeybee nest and provided a quote for removal as well. Very professional and polite person. Price was right!

great!! Great job - very polite guy, got it done the day after I asked for services and did a wonderful job. Will hire again

We were very happy at first but then a technician came out who sprayed my daughters toys. She was 18 months at the time. We also had issues with them just texting or calling to tell us they were coming without trying to schedule so of course we weren’t home and the inside of our home wasn’t sprayed. Finally when I said I wasn’t happy and wanted to just commit to a quarter not an entire year, they charged me for a year and took almost a month to refund my money.

It is a long ago but I have nothing wrong to tell.

Great company, great prices and always on time.

The man placed 6 traps and NEVER came back to check or retrieve them. My son went 3 days ago to regulate water temperature and discovered that ALL traps snapped and 2 of them have dead rat on. Disgusting and dangerous for my health.

It went perfectly. I cannot think of anyythat he might have done better. I want to add my voice to Certified's excellent reviews

Okay. No complaints. Usual preventive service.

It has been 10 days now and there are no signs of any bugs. Certified had the best price and did more than other companies. The others wanted me to do a lot of preparation. The Certified man did it all.

It has been almost 2 weeks and I haven't seen any Yellow Jackets in the area. We did not get the email receipt we were told to expect. That is my only complaint.

He was on time and installed the stakes in a short amount of time. He gave me a copy of the contract and information on the stakes.

fantastic- timely, friendly, helpful

Technician showed up within the target timeframe and completed the job under 5 minutes. All he did was spray the nest from 10 feet away.

Very well. We hired them for a monthly contract.

Company arrived early and was professional and honest. Will use service when needed but I currently do not have termites.

After an initial offer through Angie's list, I was happy with the treatment service and signed up for quarterly visits. I get a call several day before the service and am given an opportunity to contact them if the inside needs treatment. If I am not home a the time, they will treat the outside,

Great. They are responsive via phone but we have had a few late or delayed appointments. The service level really depends on the technician that arrives. Some are super thorough and some are just a quick and dirty spray around. Best service technicians are an "A" for sure, worse are only a "B" so overall we have been very happy.

The man was on time and very courteous. He did the work at an awesome price. I will follow up when needed. I highly recommend!

Certified was extremely professional. We have actually started using them regularly now, since finding them on Angie's List. They come out whenever we have any issues. They are always very friendly by phone and professional when they arrive to the house.

Very responsive and easy to schedule. Just had my first treatment and everything seems to be working as it should.

Troy was extremely punctual and was very nice considering I was late getting back home. He completed the task quickly and was very thorough- he even confirmed that the task was completed to my satisfaction.

very well. Came on time. Explained it very well

They are on time, very professional.