This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
Bulwark is a Family Owned Pest Control Company We take pride in providing the pest control coverage for your family. We listen to the customer because we know that a service company is nothing without their customers. We try and exceed the expectations of all of our customers in order to make our products better. 97% of Our Customers Would Recommend Us To Their Friends. Bulwark means a defensive barrier, and that is exactly what we provide for your home, a line of protection. This barrier keeps all of the pests out and kills any pest infestation your home may be experiencing. If you find pests alive and well after we come and treat we will come back for free. That's right, if you are still seeing pests, we messed up, and we will come back and retreat your home within 48 hours.
Business highlights
16 years of trusted experience
Se Habla Español
Family Owned & Operated
Eco Friendly
Services we offer
General Pest & Termite Control Including Scorpion, Spiders, Cockroaches & Ant Control.
This was a $69 big deal purchase. I was very unhappy with them. The first guy that came out did not even move stuff around and sprayed stuff all over our belongings. I called and complained about that. Plus we saw bugs again right away. So they came back out a second time and re-sprayed a little bit, but then they kept sending me and calling me with these notices that said they were coming again. I told them no and that I never purchased repeat service. I asked them to please take me off their calling list. It took me forever to get those people to stop calling me. I would definitely not use Bulwark again because their sales department does not talk to anybody else and they don't seem to communicate. The person they sent out seemed very inexperienced and did not even move boxes away from the wall. He just sprayed on top of them and the boxes were open because we had just moved. So he sprayed stuff on top of some of my personal belongings. I was not happy. It really irritated me that they kept calling trying to schedule more service. They just don't pay attention to you. I think he showed up, more or less, when he was supposed to. My advice to others is to make sure they are really clear with them about what they are willing to commit to and watch them while they are there.
Description of Work: .
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
$69
Chris W.
02/2016
4.0
pest control
 + -1 more
They did fine. It didn't seem to be all that effective. They were happy to do the re-spraying but it still wasn't that effective. They could have done a more effective treatment.
Description of Work: I purchased a "Big Deal" for Bulwark Exterminating. It was for the preventive interior and exterior treatment for yard and fire ants.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$69
Al P.
02/2016
5.0
pest control
 + -1 more
Appointment set up promptly. Explained procedure and maerials to be used.. Showed up on tme. Gone in a short time with no residual oder. Wud reccomend for sure.
Description of Work: Exterminating every 3 month. I started with them overy a year ago.. Inside if needed and outside.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
carmen G.
02/2016
4.0
pest control
 + -1 more
It costs $80 every time they come. I had requested a different technician and they finally responded to what I was asking them to do. On the last visit the person they sent was the person I wanted to service my home and he is now doing so. Going forward I am expecting them to be A level. My lower grades had to do with the person they previously had servicing my home.
Description of Work: For pest control we use Bulwark Exterminating. They do a spray or treatment when they come.
Rating Category
Rating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Thomas D.
02/2016
4.0
pest control
 + -1 more
It turned out okay. I was pleased with it. They weren't able to take care of the pests. They were out here quickly.
Description of Work: I purchased a big deal for $59 Holiday Special for Pest and Mice Interior and Exterior Pest Treatment with 60 Day Guarantee.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Franklin O.
01/2016
5.0
pest control
 + -1 more
What makes them stand out is they make follow up calls to make sure that a quality service was provided.
Description of Work: This company took care of everything. They made sure the proper services were rendered and I highly recommend them. Their technicians are well informed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Ranjit S.
01/2016
5.0
pest control
 + -1 more
Prompt and professional . They followed up to see if we needed a second round if ants were still there .
Description of Work: Treat for Fire Ants .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Elizabeth B. B.
01/2016
5.0
pest control
 + -1 more
They came for silverfish, mice and did a full inside and outside service. I was very pleased. They were very professional and didn't pressure me for any additional services. Excellent follow up.
Description of Work: Exterminating service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Shaun A.
01/2016
5.0
pest control
 + -1 more
They've done a great job over the last year for me. I've had to call them back out a couple of times when wasps built nests after their monthly treatment and they came out promptly. I highly recommend them.
Description of Work: Monthly pest treatment
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$69
Pat Q.
01/2016
4.0
pest control
 + -1 more
I'm not sure everything was done that was explained over the phone. I don't like the bait traps since I have a dog. I'll have to watch her very carefully to prevent poisoning.
Description of Work: Sprayed for ants, silverfish, placed bait traps for mice in garage.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Jannifer W.
12/2015
5.0
pest control
 + -1 more
We have always had quarterly pest control service but decided to try Bulwark through Angie's list deal.We were pleased and would use this service again . The price was reasonable. Our miniature schnauzer had no problems with the spray that was used.
Description of Work: Treated inside and outside of our home. Natural chemical were used . There was no oder and it was pet friendly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$69
Marina W.
12/2015
5.0
pest control
 + -1 more
The technician was fantastic. Josh was detail oriented and was one of those people who does the right thing when no ones watching. He sprayed inside and out and also applied some dusting in the walls in key areas. I would highly recommend their service and glad I found out about them on Angie's List as someone new to the Houston, TX area.
Description of Work: They did inside and outside pest control services for prevention.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Mehdi R.
12/2015
2.0
pest control
 + -1 more
It wasn't adequate. There was no additional cost.
Description of Work: I purchased a big deal from them. It was $99 for interior and exterior pest treatment.
Rating Category
Rating out of 5
quality
2.0
value
1.0
professionalism
3.0
responsiveness
1.0
punctuality
5.0
$99
Ashish J.
12/2015
3.0
pest control
 + -1 more
It was good. They came out about a week after I purchased the coupon. There were no additional charges the first time. The service is like every two months. So, it's another $69 every two months. They did a pretty good job. But, it's just a nature of the insecticide that we have to repeat the process every two months. Their service was good. They even came back. We still had some insects. So, they came back and redid some of the areas where they did not do it earlier. Overall, it was okay. I would probably tell friends or family to try them once and see if they're comfortable. I would recommend them.
Description of Work: I purchased a big deal from them. They cleaned outside and put pesticides inside and outside the house.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$69
Russell W.
12/2015
5.0
pest control
 + -1 more
Great. We interviewed four different companies and Bulwark stood out from the beginning. They really focused on educating us and answering questions. Much better service than a 'spray the baseboards and go away' company, and at the same price. Very pleased.
Description of Work: Complete exterior and interior pest control
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$63
Yvonne H.
12/2015
5.0
pest control
 + -1 more
Zackary Wolfe was the technician dispatched. He was professional and courteous. He answered the questions I had and provided direction for future service if needed. I am satisfied with the delivery of service and now just look forward to not seeing any bugs following the treatment.
Description of Work: This was the initial treatment of both the outside and inside of the home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$109
STEPHEN J M.
11/2015
5.0
pest control
 + -1 more
They have been great. We got a 90 day guarantee and they have been back a few times to spray on the outside for ants and such. I would highly recommend them. Their communication with us has been awesome. They sprayed the inside of our house once and the outside a few times.
Description of Work: We did interior and exterior spraying.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$69
Susan S.
11/2015
2.0
pest control
 + -1 more
Nothing to note here
Description of Work: Nothing. Unfortunately after multiple tries we were not able to match schedules so no service was performed.
Rating Category
Rating out of 5
$75
John D.
11/2015
4.0
pest control
 + -1 more
I had cancelled service, but it took a few calls to quit getting billed, but was resolved.
Description of Work: Exterminate exterior
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$49
Kaihan R.
11/2015
4.0
pest control
 + -1 more
It was ok. The person who came was very polite.
Description of Work: Spay outside & inside with bug spray
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$69
Charles J.
10/2015
5.0
pest control
 + -1 more
The technician was prompt, professional and very courteous.
Description of Work: Complete extermination inside and outside of the home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Ronald R.
10/2015
3.0
pest control
 + -1 more
They said every electrical wall plate would be removed and treated and the exterior weep holes treated. Not a single wall plate was removed or weep hole treated. They advertised a price of 69.00 but then added a surcharge of $21.00 on top of the original price. We've had more ants and spiders after the treatment than before.
Description of Work: Preventative pest treatment
Rating Category
Rating out of 5
quality
2.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$90
Matt G.
10/2015
5.0
pest control
 + -1 more
Courteous, prompt, fast service.
Description of Work: bug treatment
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Maria B.
10/2015
2.0
pest control
 + -1 more
I bought the 69.00 especial in Angies's list. They were meant to come on a Friday from 9 to 12, they never showed up. When I called, they said they didnt have my address or phone number, which I cannot understand since I add them again when I made my purchase. Then they promised to come back sometime before 2 and 5. They never showed uo. They called me and missed the call, when I all back, no response and voice mail was full. Called the office and they said no idea where the technician was. Called again, scheduled service for a 3rd time to be performed Monday at 8, only later if there was a problem. Called and again they said no idea what was happening. Eventually technician shows at 10:30, doesn't do the garage and leaves OPEN traps in patio without telling me (a danger for pets and children). Called to complain. They sent again the same technician, who really had no idea what he was doing. Kind of did the garage, gave me misinformation and removed the traps. And refused to put me in touch with a supervisor. People on the phone are super polite but that;s not enough. I will never use them again. UPDATE FEBRUARY 2016: After several months, provider contacted me and offered me a refund, which I did receive.
Description of Work: Preventive fumigation outside and inside.
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Service Categories
Pest Control
FAQ
Bulwark Exterminating-Houston is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 12:00 PM
Bulwark Exterminating-Houston accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa