This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
Bulwark is a Family Owned Pest Control Company We take pride in providing the pest control coverage for your family. We listen to the customer because we know that a service company is nothing without their customers. We try and exceed the expectations of all of our customers in order to make our products better. 97% of Our Customers Would Recommend Us To Their Friends. Bulwark means a defensive barrier, and that is exactly what we provide for your home, a line of protection. This barrier keeps all of the pests out and kills any pest infestation your home may be experiencing. If you find pests alive and well after we come and treat we will come back for free. That's right, if you are still seeing pests, we messed up, and we will come back and retreat your home within 48 hours.
Business highlights
16 years of trusted experience
Se Habla Español
Family Owned & Operated
Eco Friendly
Services we offer
General Pest & Termite Control Including Scorpion, Spiders, Cockroaches & Ant Control.
I was quite happy with the service. He explained the procedure and the chemicals being used in the treatment. The technician was on time and the whole procedure takes less than 30 minutes to complete.
Description of Work: Pest Control Treatment - External and Internal
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$76
Cory W.
01/2014
5.0
pest control
+ -1 more
Very professional, punctual, and when it was necessary to come out a second time received same quality service. Good follow up as well.
Description of Work: Exterior preventative treatment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$68
Rachel F.
01/2014
5.0
pest control
+ -1 more
Not sure of the day it was.. He put something in the windows and granuals outside. |He was very professional, very nice.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Denise H.
01/2014
5.0
pest control
+ -1 more
My primary complaint was an ant infestation of the house. Evan also treated the house after careful inspection of areas that I pointed out to him. He explained the type of ant, the application of insecticide, and the affect it should have on the ants. He also answered my questions thoroughly and politely. A Bulwark representative has kept in contact making sure that all is well with the eradication of my pesky critters-I appreciate that. I will be using this company in the future for preventive measures every 2-3 months.
Description of Work: Evan treated the yard for various insect pests, including ants.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79
Janice F.
01/2014
1.0
pest control
+ -1 more
Provider does not service the Huffman area
Description of Work: Provider does not service the Huffman area.
Rating Category
Rating out of 5
Heather G.
01/2014
5.0
pest control
+ -1 more
We've been with Bulwark for some time, now. Whenever we notice an issue (teensy ants using our kitchen as a freeway are a recurrent problem, for instance) they come out between scheduled visits to help. Their office staff, and the field staff who come to the house, are all top notch in terms of professionalism. My dog never reacts negatively to the field techs, either. :) Recently, we had a swarm of bees that were seeking a new home. Bulwark gave us some advice on the type of provider to contact, should the bees decide that our home was their new hive (fortunately, they moved on of their own accord). This is the type of extra service that keeps us customers of Bulwark, despite other services being cheaper and using organic pesticides.
Description of Work: Regular pest control service
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$73
Diana B.
12/2013
5.0
pest control
+ -1 more
Evan was prompt, courteous, professional. There was a little trouble scheduling the service and it was changed a couple of times but I would still recommend and use again.
Description of Work: interior/exterior exterminating service
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$68
steve M.
12/2013
5.0
pest control
+ -1 more
All services, procedures, products, etc were explained in detail during the iniital call to set up the first appointment.Technicians arrived on time (after a courtesy pre-service phone call, carried out all work specified in a professional manner. |Their treatment methods, professional approach and pricing policy convinced me to sign up for quarterly service. |After experiencing poor service, out dated treatment methods and high cost from one of the so-called "leading" providers, I was very cautious about my selection and am very glad to have chosen Bulwark.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
DEE G.
12/2013
4.0
pest control
+ -1 more
The bug guy was very cool and friendly and professional. He wasn't the problem. But the woman who made the appointment was annoying and did not do her job. She called me to schedule and I told her I was leaving town, when I would be back, and that I would be ready the week after I got back. So guess what, a week later while I was in the Chicago Art Institute the same woman called as if she had not made any notes on my account at all. We went through the exact same information and I let her know that we had been through all this before. She pushed me for a date and time, so I consented, but told her I was not near my computer so would not be able to put it on my calendar. She assured me that was no problem because she would call me in advance of the appointment. So, you guessed it, no call. I was on my way to work when the man came and ended up having to wait. Besides, I had not made the necessary preparations. Their phone person needs to be effective. I hope the bug service is much better, and that remains to be seen. But I did like the service man, so I hope all is well.
Description of Work: I used Bulwark Exterminating-Houston.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
Michael J.
12/2013
5.0
pest control
+ -1 more
Inside, outside and all about. Great service. No smell!
Description of Work: I used Bulwark Exterminating-Houston
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Zachira C.
12/2013
5.0
pest control
+ -1 more
Very knowledgeable and friendly. Described future keep up service but not pushy at all.
Description of Work: They explained clearly what day would do and then they went around the house and did what they said they would.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Bobbie L.
12/2013
5.0
pest control
+ -1 more
It went extremely well.
Description of Work: A representative promptly contacted me via email following notification of my purchase for a one-time extermination treatment deal through Angie's List. I then received a follow-up call to schedule an appointment. On the date of the appointment, the technician, Mark Dern, called to let me know he was on his way and arrived a few minutes ahead of schedule. Mark was very polite, courteous, informative and highly professional in every aspect. Before starting to treat the interior, he asked about the specific problems I was having. He then proceeded to explain what he would be doing and the different products he would be using. He did the same thing for the exterior treatment process. Upon completion, Mark reviewed the work he had done and advised me to contact them if I saw additional pests within the next 60 days.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$76
Sophie A.
12/2013
5.0
pest control
+ -1 more
They are very good. They have come out two more times for follow-ups.
Description of Work: I purchased a coupon for $129 for Fire Ant Yard Treatment with 6 month guarantee!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$129
Penny W.
12/2013
5.0
pest control
+ -1 more
Everything went great; tech is extremely professional and friendly. He's been here three times and has always been punctual and provided the services asked for.
Description of Work: Retreated problem areas.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Rudy M.
12/2013
4.0
pest control
+ -1 more
Since they just started using Angie's list there was some delay in them getting in touch with me so I called them after not receiving a phone call for two days. They apologized and explained that there was some newness with Angie's List and they were working out the kinks. The rest was all good and the wife who has been pretty picky about our service from other major competitors was happy. We will continue to use them.
Description of Work: A respectable and professional young man treated the house exterior, interior, and attic. He was thorough and although it left an odor it wasn't too bad and it didn't last too long. We haven't seen anything since which make the wife happy. We had issues with ants and spiders before that.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
$65
Tracy Z.
12/2013
4.0
pest control
+ -1 more
They did a great job, were courteous, knowledgeable and were quick to get in and out and on their way for both the initial visit as well as the follow up for monthly maintenance.
Description of Work: The provider initially contacted me within a few days of my purchasing the Big Deal. I wasn't quite ready to have them come out, but called back and requested an appointment a few weeks later. I had read several reviews on Angie's List regarding the fact that they would expect you to sign a contract for ongoing treatment, so I wasn't surprised when that happened. I did attempt to wait to agree to the long term arrangement until after the initial visit, just to be sure I was satisfied with the results. That didn't really seem to be an option, though I was told that I could cancel the arrangement if I was unhappy for any reason. So the technician came out and treated the inside as well as the outside. They use pet friendly products, which is a must in my household. The tech allowed me to follow him around to see what he was doing, where he was spraying and ask as many silly questions as I could come up with. He was quite knowledgeable and answered all of them. When he was done he explained how the ongoing treatments would work and what I could expect and should do. All in all, it was a very positive experience. I wasn't having any particular bug problems that led me to call, but I did notice that the occurrence of creepy crawlies on the ground floor definitely decreased after the visit. In fact, I don't think I've seen any of those little gray roly poly (they told me the real name, but I already forgot) bugs since the initial treatment. I have also had a follow up treatment as part of the ongoing maintenance. I was a little surprised when the tech showed up on a Saturday as I expected a phone call or something notifying me that they would be coming. Later I found an email message in my spam folder and also got a letter from them telling me that they didn't have my phone number. I'm not sure how that happened, but they did try to contact me to let me know that someone was coming. That visit was outside only and was over and done within just a few minutes. In fact, if I didn't have to let the guy in to walk through the house to the back yard, I probably wouldn't even have known he was there. It was very unintrusive. Needless to say, I didn't need to worry about signing up for the ongoing maintenance.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$68
Joyce L.
12/2013
5.0
pest control
+ -1 more
Wonder service and professionalism. We signed to have this company return quarterly to our property.
Description of Work: Checked my home and property for fire ants.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$68
randolph S.
12/2013
5.0
pest control
+ -1 more
Mark is an outstanding individual. He delivered everything promised. As he treated my home he discovered an ant problem in the yard and immediately arranged for a follow up visit with special equipment to treat them. I am very impressed with Mark. He is an asset to a great company. And the best part is that we have not seen a single uninvited visitor after his treatment.
Description of Work: This company came out to treat my new home prior to to moving in.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$76
GROVER S.
12/2013
4.0
pest control
+ -1 more
The company sprayed the house and yard for pest.They also treated the attic.The treatment in the attic was not complete. The tech explained it only need a small amount of the chemical but i thought it should have been sprayed in the center of the attic in stead of one side.
Description of Work: I purchased a BigDeal from Bulwark Exterminating-Houston.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$68
Lillie J.
11/2013
5.0
pest control
+ -1 more
Exterminated interior and exterior of the house.
Description of Work: BULWARK EXTERMINATING-HOUSTON
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$74
W William M.
11/2013
3.0
pest control
+ -1 more
We had purchased a big deal for the service, and the people that came out were very courteous, and seemed very knowledgeable. They put stuff in my walls to kill roaches, and they did the same outside. I called them again next week, because there were still roaches, and they came out and did it. The next month, they wanted to come out and do regular service, and I told them it was okay, because there were still roaches inside and outside, and so they did some spraying inside and outside. I still have roaches, and so I will not use them again. The people who came out were very nice, but the chemicals that they are using are just not strong enough for my house. I am not satisfied, and I will not have them come out again. I paid 75 Dollars for the second service. They were very responsive.
Description of Work: We used Bulwark Exterminating-Houston.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$68
Noni D.
11/2013
5.0
pest control
+ -1 more
It was good. They came and did their business. They're very polite. I like the communication. They sent emails beforehand to say they're coming and we have a picture of the person who's coming. They're really professional with emails.
Description of Work: I used the Big Deal for Bulwark Exterminating.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$68
Michael S.
11/2013
5.0
pest control
+ -1 more
It was great. They did what was promised. We set up a bi-monthly service where they’ll come out and do the outside again. If we have more bugs inside the house, they’ll redo the inside as part of that service as well but we haven’t had anything. They were friendly and helpful. They were professional.They didn't deliver anything that wasn't promised. They came on time and did what they were supposed to do.
Description of Work: I purchased a Big Deal coupon from Bulwark Exterminating-Houston to do extermination inside the house and laid down a barrier of chemicals outside the house as well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$76
Lillie A.
11/2013
5.0
pest control
+ -1 more
Very courteous and prompt. Explained all work done. Would use again
Description of Work: I used Bulwark Exterminating - Houston.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$68
Michael L.
11/2013
5.0
pest control
+ -1 more
My experience has been very good. They came back twice just to check. They've been very punctual and courteous. They send email alerts when they're coming. That's good.
Description of Work: Bulwark Exterminating did interior and exterior pest control for us.
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Service Categories
Pest Control
FAQ
Bulwark Exterminating-Houston is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 12:00 PM
Bulwark Exterminating-Houston accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa