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Boardwalk Floors Inc

Hardwood Flooring Sales and Installation, Flooring Sales and Installation

About us

Boardwalk Floors is a family owned and operated hardwood flooring company. We have served the Greater Houston area for more than 20 years and are dedicated to excellence.

Services we offer

Boardwalk Floors specializes in the install, sand & finish, repairs, & maintenance of hardwood floors. We also offer installation services of LVT, Vinyl, & Laminate flooring.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.25 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
0%
3
0%
2
0%
1
20%


Rating CategoryRating out of 5
quality
4.3
value
4.0
professionalism
3.7
responsiveness
4.0
punctuality
4.0
Showing 1-5 of 5 reviews

Maria C.
06/2020
5.0
hardwood floor
  + -1 more
Cody was professional and his crew was exceptional. They finished the job in two days and it looks better than I ever expected. Highly highly recommend boardwalk floors! They also installed vinyl floors in a not so easy area and what a difference !
Description of Work: Hardwood Flooring Sales/Installation/Refinishing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brad W.
03/2020
5.0
hardwood floor
  + -1 more
It went excellent.
Description of Work: They installed new wood floors.
Rating CategoryRating out of 5
Yes, I recommend this pro
$20,000

Melissa D.
03/2020
5.0
hardwood floor
  + -1 more
They very professional, very hands on, beautiful floors, I would recommend them a 100%, with reasonable pricing.
Description of Work: They put in new hardwood floors
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Boardwalk Floors Inc
Thank you very much, [Member Name Removed]! Enjoy your new beautiful wood floors!

Dustin R.
06/2018
5.0
flooring contractor
  + -1 more
Hired to replace carpet in about 1,600 sq ft of a condo with prefinished hardwood with a sound barrier. Quoted apr $10,500 but it cost additional $2,500 of concrete to level. Price seemed slightly high, but post Harvey I didn’t think it was crazy. Professional, timely and responsive. Found several problems after I paid in full, but they were still responsive and fixed the issues without question or delay.
Description of Work: Wood floor installation

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

Response from Boardwalk Floors Inc
Thank you for your review, [Member Name Removed]! We appreciate the insight on your experience with Boardwalk Floors!

Peter T.
02/2012
1.0
flooring contractor
  + -1 more
We selected Boardwalk based on a referral and his apparent knowledge of how to solve out problem. He was the highest bidder, but not out of line with others. We ended extremely disappointed and with a bad feeling in our months after being verbally attacked by the owner. The wood installation crew was on time and courteous. They did a very professional job and delivered what seemed like excellent results on time. However Boardwalk outsourced the refinishing. The refinish crew was always late to arrive. Never completed any of the work on time. They also did the poorest sanding job I have seen. There were circular swirl marks in several areas of the living room, and the sides of our hallway were horrible. Wayne Highfield of Boardwalk came to inspect after several calls and promises to show up. It was Rodeo time, and he was heavily involved in Rodeo at night, and slow to move in the morning. When he showed up he agreed to get the subcontractor to re-screen and sand most of the floor due to the poor job. This took an additional week. When this was finished the floor looked ok. However 2 weeks later the new floor started buckling. Boardwalk promptly come out and identified a moisture problem. They pulled up the floor and said the water was coming from the patio area. They replaced the floor, and promptly charged us for the re-work. We refused to pay the entire additional amount as they had never given us a quote, and we felt that they shoudl have notice the water issue beofe installing. Unfortunately even after removing the exterior patio, the moisture problem quickly returned and we lived with buckled floor for 6 months before we had enough funds to have a different contractor pull up the floor. They immediately found a hole in the subfloor that the vapor barrier had not sealed. This was exactly where Boardwalk had pulled up the floor looking for the solution 10 months prior, but failed. We called Boardwalk to ask for assistance as their vapor barrier was clearly not sealed, and thier re-work had failed to identify the real cause. They promptly told me that I was looking for someone to blame, the tar was not supposed to be a vapor barrier (which is incorrect), and hung up after calling us a very choice name. Avoid these people at all costs. We have since used an Angie listed contractor and are very happy with the new floor.
Description of Work: Tear out existing hardwood following foundation repair. Level floor using 2x4 screeds over tar vapor barrier. Install new oak hardwood, and feather into existing hardwood to make on e continuous natural wood floor. Finish entire floor including refinishing existing oak hardwood. Apporximatly 1000 square feet of new floor.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0

$16,000

Response from Boardwalk Floors Inc
Hello [Member Name Removed], I apologize about your unfortunate experience with Boardwalk Floors. We are now under new management and would love to try and mend this relationship. Boardwalk Floors prides itself on our client relationships. Please contact me and I can do whatever it takes to try and make this unfortunate situation right. - Cody Jessee

    Contact information

    5865 W 34th St, Houston, TX 77092


    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 5:00 PM

    Licensing

    Insured

    No License Required for Trade
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Hardwood Flooring Sales and Installation,
    Flooring Sales and Installation

    FAQ

    Boardwalk Floors Inc is currently rated 4.2 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 8:00 AM - 5:00 PM

    Boardwalk Floors Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Boardwalk Floors Inc offers free project estimates.
    No, Boardwalk Floors Inc does not offer eco-friendly accreditations.
    No, Boardwalk Floors Inc does not offer a senior discount.
    No, Boardwalk Floors Inc does not offer emergency services.
    No, Boardwalk Floors Inc does not offer warranties.
    Boardwalk Floors Inc offers the following services: Boardwalk Floors specializes in the install, sand & finish, repairs, & maintenance of hardwood floors. We also offer installation services of LVT, Vinyl, & Laminate flooring.

    Contact information

    5865 W 34th St, Houston, TX 77092


    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 5:00 PM