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BLUE HAVEN POOLS & SPAS

Pool and Spa Service, Pool Sales Construction and Installation


Services we offer

DESIGN MODIFICATIONS TO SHAPE, DEPTH, AND STYLE, CUSTOM TILE, STONE, BRICK, AND MASONRY SLIDES, DIVING BOARDS, AND EXERCISE SWIM JETS. EXPERT DECK REPAIRS & REPLACEMENT SPAS, WATERFALLS, FOUNTAINS, AND LIGHTING RESURFACING WITH RESILIENT COLOR QUARTZ FINISH.


Accepted payment methods

American Express
Discover
MasterCard
Visa

Reviews

3.69 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
44%
4
11%
3
11%
2
0%
1
33%


Rating CategoryRating out of 5
quality
4.4
value
4.3
professionalism
4.2
responsiveness
3.6
punctuality
3.8
Showing 1-9 of 9 reviews

Kora P.
08/2023
5.0
swimming pools
  + -1 more
MY POOL IS BEAUTIFUL!! If you are thinking of building with Blue Haven the answer is YES! After being disappointed by several other builders and even starting the process only to stop before excavation... I called Blue Haven with the hope of saving the summer for my family. Not only did they save the day but did it despite horrible rainy days and other set backs. The process was not perfect but Jimmy made sure to always be there to answer questions and make any wrong right. He even took calls on weekends! I am confident that he and Phill will be there to make sure my family enjoys our beautiful pool for many years to come! Thank you Blue Haven for making this summer a wonderful one for our family!!
Description of Work: Inground gunite pool and deck

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dionicio F.
07/2023
5.0
pool cleaners
  + -1 more
Jimmy is been very helpful every time he comes over to look at my pool,he also show me how to run features and the system if I have questions, I will definitely recommend him and his company blue heaven
Description of Work: Jimmy came to help me balance the features of the pool

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70,000

Shazia L.
09/2017
5.0
swimming pools
  + -1 more
...
Description of Work: ...

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65,000

Rick H.
09/2015
1.0
pool cleaners
  + -1 more
unknown
Description of Work: Paid blue haven pools to replaster our pool. It had a ten year warranty. After two years the plaster popped up. Blue haven pools said the plaster subcontractor ( j.r. pool plaster) only warranty was for 1 year. We hired blue haven pools, they subcontracted the work. We paid for a ten year warranty and recieved a one year warranty. They would not fix the plaster. Dont use blue haven pools
Rating CategoryRating out of 5

Kevin T.
08/2014
1.0
pool cleaners
  + -1 more
I was very disappointed in the way this company handled itself. We signed up online to get some info/flyer (which we never got) and Blue Haven contacted us directly about setting up an appointment. We agreed sense they called us to hear what they had to offer. The day before the guy was to come out and meet with us he called and asked if he could change the appointment date since he was working in the shop all day. We said yes that is fine and set a new date a week later. The guy no showed on that appointment and we got a phonecall a week later saying he had an emergency. At this point we started to say no, but finally we figured we would give them one more chance and set a new time two weeks out (earliest they had), which he no showed again on. We have not heard from them since that appointment time and have no plans on contacting them again. If this is how the company does their business when trying to get a new customer I can't image how horrible the construction process or warranty would be with them. I would avoid them as their are a lot of pool companies in town. I wanted to share my experience incase someone was looking to get a quote.
Description of Work: Suppose to provide a cost and plan for a new pool.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Colleen B.
08/2013
1.0
pool cleaners
  + -1 more
This was so long ago but since you asked. Not only did Blue Haven rip us off monetarily, we had to find another contractor to finish what they started. Thankfully, they weren't too far into the job. It was just a huge hassle. Very unprofessional. I would never refer them to anyone. And by the way, we got a bigger pool with more amenities for less money. Go figure..
Description of Work: Sold us an overpriced pool but never fulfilled the contract.

Rating CategoryRating out of 5
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$30,000

12/2005
3.0
pool cleaners
  + -1 more
Blue Haven Pools did not impress me at all. They were in the middle of doing an in-ground pool for me & a hurricane hit so that slowed up the process quite a bit. In addition, they also had a bad work ethic. They would say that they were going to show up at a certain time & then never did. I wouldn't hire them ever again.
Description of Work: Blue Haven Pools installed a new pool in my yard.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

$7,000

Robert V.
12/2005
5.0
pool cleaners
  + -1 more
Blue Haven Pools came out to build our pool for us. We were very pleased with this company and the pool that they installed. We shopped around a little, and even though it seemed very expensive to get a pool, we chose them which was in the range of most others. The crew that built it was a very pleasant group to have around and worked hard in our eyes to complete it. The final results was something we are more than happy with, and we enjoy our pool very much. We have not had any problems at all with it, and they let us know that if we had any problems to just give them a call.
Description of Work: Blue Haven Pools built a large outdoor pool at our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

LINDA P.
10/2004
4.0
pool cleaners
  + -1 more
THE INITIAL POOL INSTALLATION WAS VERY GOOD. PHONE COMMUNICATION COULD HAVE BEEN BETTER. THIS COMPANY IS VERY BUSY AND WE FOUND OUT THAT YOU HAD TO KEEP ON THEM TO GET THE JOB DONE. THE REPAIR CREW THAT FIXED THE CRACK DID A VERY GOOD JOB AND NOW YOU CAN'T EVEN TELL WE HAD A CRACK AT ALL. THEY DID A GOOD JOB, BUT WE HAD TO BE PERSISTENT AND DEMANDING TO GET THE QUALITY PRODUCT WE PAID FOR.
Description of Work: BUILT AN IN-GROUND CUSTOM DESIGNED SWIMMING POOL AND SPA. INSTALLED KOOL-DECKING PATIO AND TILE COPING. IN LESS THAN 4 MONTHS A CRACK APPEARED ON THE DECKING THAT RAN ALMOST THE ENTIRE LENGTH OF THE PATIO. THEY SAID THEY WOULD NOT FIX IT UNLESS IT WAS THE WIDTH OF A QUARTER. WE WERE VERY UPSET AND ASKED THEM TO COME OUT AND EVALUATE THE CRACK AND IT'S SOURCE. OUR WARRANTY WAS APPROACHING SO WE HAD TO CONTINUALLY KEEP ON THEM TO COME OUT AND FIX IT. THEY FINALLY EVALUATED IT, AND SENT A CREW TO REPAIR THE CRACK.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
2.0
punctuality
3.0

Yes, I recommend this pro
$28,000

    Contact information

    2201 HWY 6 S, Houston, TX 77077

    www.bluehaven.com

    Service hours

    Sunday:
    12:00 PM - 5:00 PM
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    10:00 AM - 5:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pool and Spa Service,
    Pool Sales Construction and Installation

    FAQ

    BLUE HAVEN POOLS & SPAS is currently rated 3.6 overall out of 5.

    Sunday: 12:00 PM - 5:00 PM

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 10:00 AM - 5:00 PM

    BLUE HAVEN POOLS & SPAS accepts the following forms of payment: American Express,Discover,MasterCard,Visa
    No, BLUE HAVEN POOLS & SPAS does not offer free project estimates.
    No, BLUE HAVEN POOLS & SPAS does not offer eco-friendly accreditations.
    No, BLUE HAVEN POOLS & SPAS does not offer a senior discount.
    No, BLUE HAVEN POOLS & SPAS does not offer emergency services.
    No, BLUE HAVEN POOLS & SPAS does not offer warranties.
    BLUE HAVEN POOLS & SPAS offers the following services: DESIGN MODIFICATIONS TO SHAPE, DEPTH, AND STYLE, CUSTOM TILE, STONE, BRICK, AND MASONRY SLIDES, DIVING BOARDS, AND EXERCISE SWIM JETS. EXPERT DECK REPAIRS & REPLACEMENT SPAS, WATERFALLS, FOUNTAINS, AND LIGHTING RESURFACING WITH RESILIENT COLOR QUARTZ FINISH.

    Contact information

    2201 HWY 6 S, Houston, TX 77077

    www.bluehaven.com

    Service hours

    Sunday:
    12:00 PM - 5:00 PM
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    10:00 AM - 5:00 PM