Blue Frog Plumbing & Drain of Northwest Houston

Very quick response to request. Customer Service was professional and attentive. Technician was polite and professional. It was a good experience for having an annoying drain clog at the worst time (had to cut camping trip short).

good

We’re very happy with Blue Frog Plumbing! We appreciate the quick response as it was an emergency. Alfredo is amazing. He found the issue and had it fixed quickly. We would definitely recommend them for plumbing needs!

The concrete work was unacceptable, but they came back and fixed it when I complained. They also left trash and chunks of concrete in my yard.

They were so friendly with quick responsiveness and great service. So nice to have a reliable plumber!

Prompt reply to online inquiry. Installer arrived at time promised. Installed 3 water heaters and cleaned up when work was completed.

They immediately responded to my request for service and came to do the work within a couple of days. I had the outdoor underground sewer lines replaced. They had to dig 10 feet down. They were timely. But, they did not properly place the manhole cover, but they have promised to do so. The cover should be flat and it's "ajar."

Work was performed excellently well. Also the Service Tech advised us as to some very good measures to prevent continual clogging of the drain.

Performed the work satisfactorily.

service guy did not know what was needed to get the extended warantee. I had to read the paper work and then show him that he had to install the additional large anode to get the extender service from the product.

Performed the work well and timely.

They did an excellence job, they were on time and the total cost was less that the estimate.

Fast friendly expert professionals.

Prompt

Fast and friendly response and repair.

Recommend

Excellent work, great communication, fair pricing, clean all the way. I would not hesitate to recommend Blue Frog for any plumbing job.

The representative(Alfredo) was prompt, polite, and respectful. He explained what the job entails and what it would take to resolve the issue. He's very detail and knowledgable.

They were responsive and professional

Great tech

N/A

Very impressed with the service.

I chose Blue Frog because of their excellent reviews and I was not disappointed. I called late afternoon. They were able to get me on the schedule the next morning. Julie was courteous and upfront while setting up my appointment. Alfredo was knowledgeable and efficient. He surveyed my home and in addition to clearing the drainage problem with my tub and AC, he found and replaced a rusted pipe on my water heater. I wanted a fair, honest, responsive and competent plumber and I found that in Blue Frog Plumbing.

Blue frog came to my house under 30 minutes when other Plummers we called could not. The guy that arrived was very polite and even asked if ok if he could wear a mask. I was very impressed with that.