They took our rug and did not return them because they cannot find them and do not return phone calls either. The last time we called them was last week. I will never use them again. They were not professional or responsive.
Description of Work: I used Blackman & Mooring for carpet cleaning.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$10,000
Chris L.
07/2009
5.0
carpet cleaners
 + -1 more
They quoted us a price, and they stuck with it. They took a couple of weeks to come out and do the job. They did a great job. They did their work very quickly.
Description of Work: Blackmon Mooring did carpet cleaning for us 6 months ago.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
SIMON S.
05/2009
5.0
air duct cleaning
 + -1 more
I originally contacted the company online and they replied promptly. The arrived on time and the lead serviceman took the time to look at my A/C unit which was malfunctioning. He was knowledeable about A/C systems and we talked about what might be wrong but since my A/C guy was coming later that day, I didn't ask for any services. The cleaned the vents and the vent covers were spotless. Before the vent cleaning I had noticeable particles collecting below the vents, which ceased after the cleaning. Overall, their work was very good but their prices seem higher than what I had seen advertised. In my case, I had more than 10 vents to clean, and additional vents were $30 each. I took advantage of their $25/room carpet cleaning special with the duct cleaning. They couldn't get all the stains out, but the results were otherwise good.
Description of Work: Cleaned vents and cleaned carpets in 3 rooms
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$458.98
Claire S.
10/2008
5.0
carpet cleaners
 + -1 more
On time and professional. Price was reasonable. Worked on the spots in carpet and got them out no problem. I have used this company for some of their other services and have always been impressed with their professionalism.
Description of Work: Cleaned carpet in two rooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$109
ROSALIND M.
06/2008
5.0
air duct cleaning
 + -1 more
They took before and after pictures, which helped me get my money back from the first company. They did the job properly by cleaning the ducts out before spraying any chemicals. They were very efficient, and there was no odor after they left, which I had from the other company. They followed EPA guidelines for all of their equipment and training.
Description of Work: I hired them to clean up a mess from another company that did not clean my ducts properly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
TOBI K.
10/2007
5.0
carpet cleaners
 + -1 more
Excellent! Leonardo walked me through the house and asked me what areas I wanted to have the carpet cleaned in. I wanted to add a small hallway and he explained that the charges are per room regardless of size. Good for wealthy people with large houses, not as good for people like us with smaller homes. I told him forget it, too expensive for such a teeny area. Leonardo and his assistant moved the smaller pieces of furniture and protected all furniture legs on chairs and couches that were not moved. They completed the entire job in less than a half hour but I watched them the entire time and they were diligent and did not seem to rush the job at all. It was not until after I paid them and they left that I realized that Leonardo had cleaned my little hallway free of charge!
Description of Work: A two-man crew cleaned the carpet in four rooms, stairs, hallway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$189
Lynda H.
07/2007
5.0
air duct cleaning
 + -1 more
I liked them and I thought they did a really good job. In the beginning, I was going to get all new carpeting, but because they cleaned my existing carpet so well I didn't have to. The carpet ended up looking brand new. They did show up on time and they were very well dressed.
Description of Work: They used a vacuum to clean out all of the air ducts in my 2,800 square foot home. They cleaned the carpets as well. There was no furniture to be moved, and they pretreated all the stains.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
ERIC G.
07/2007
5.0
carpet cleaners, air duct cleaning
 + 0 more
Overall, we were very satisfied with the work, but it was definitely not a bargain. We chose this company based on their name and their reliability. I am glad that they did not try to sell us any additional services or extras things.
Description of Work: They cleaned all of the air ducts in my house. They also cleaned the carpets in four rooms.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Eva L.
07/2007
5.0
dryer vent cleaning
 + -1 more
They were really neat and they did a good job. Their price was also fair.
Description of Work: They cleaned the ducts on our dryer that leads to the outside.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Donna H.
04/2007
5.0
air duct cleaning
 + -1 more
Jesus and his crew arrived on time and began work immediately. Jesus explained the process that was to be done to the air duct system. They worked quickly and efficiently and the work was done in a professional manner. They took great care in covering furniture and flooring so that nothing from the ducts would get on them. When the job was finished, they made sure that everything was clean and back in place.
Description of Work: Hand clean and sanitize mechanical unit compounds; hand clean and sanitize cooling coils; fog EPA registered sanitizer through entire air conveyance system to treat and reduce mold.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$474.08
NORA A.
03/2007
5.0
plumbing
 + -1 more
He was punctual, he knew what he was doing, and he was very professional. He was extremely clean, polite and the price was good. He did satisfactory work.
Description of Work: They repaired a plumbing problem in our kitchen.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
02/2007
5.0
heating & air conditioning/hvac
 + -1 more
I am still happy because it has been almost two years and the equipment works as well as it did when they put it in. I felt their price was not cheap but I guess its not a cheap system in the first place. I have never had any reason do be dissatisfied with the company or people or products.
Description of Work: Blackmon Mooring Steamatic installed a central cooling and heating system in our home. I am not certain of the size or type, but our home is maybe 2000 square feet. Our home is not large at all since we downsized when our two children grew up.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,500
KRISTINA R.
10/2006
5.0
air duct cleaning
 + -1 more
The young men who performed the work were friendly and did their best to answer our questions. They were able to identify the mysterious black stains on the carpet and walls - places where candle soot had settled around furniture! We did find some big dirty fingerprints on the ceilings around the air vents after they left. The cleaning was effective in helping reduce my allergies.
Description of Work: We had all of the air ducts in our newly purchased home cleaned out, because heavy candle soot and cat hair from the previous owner was irritating my allergies.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$794.5
02/2006
5.0
carpet cleaners
 + -1 more
I have three rooms with nice carpeting in them and I trust Blackmon Mooring with there cleaning. I usually have them in every six months and they are very efficient in getting the carpets looking great again. The service people are very professional when they are in our home and we will continue to use their services.
Description of Work: Blackmon Mooring cleans my carpets about every six months. I usually have all three rooms shampooed and they take extra care to make sure the traffic areas are clean.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Denine S.
02/2006
5.0
carpet cleaners
 + -1 more
Blackmon Mooring has come to my home before for work that I needed done. I have been very happy with their work to date. I feel that they are very respectful and professional.
Description of Work: They cleaned two rooms of carpet in my house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
02/2006
5.0
carpet cleaners
 + -1 more
Blackmon Mooring are excellent carpet cleaners. They were prompt in coming out to clean our carpets and were quick to get the job done. They took great care of the interior of our home. They left the carpets fresh and looking new. They did not leave a mess and the house doesnt smell. The prices were comparable. We enjoy using their service.
Description of Work: They cleaned carpets in four rooms of our home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
02/2006
5.0
plumbing
 + -1 more
Blackmon-Mooring did a wonderful job with my backed up pipes. I called them late on a Friday night because my whole living room was starting to flood. They came right over and started to work on it that night. They did all they could that night and came back the next morning and finished up. They were just good people. The cost was fair. They were professional and polite.
Description of Work: They fixed my stopped up and broken pipes.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$325
12/2005
1.0
house cleaning
 + -1 more
They broke all kinds of things when they were here and things were missing. I would not recommend them to anybody. They were supposed to restore our home, but they took our cleaning cloths and did a very bad job.
Description of Work: Blackman Mooring came in to clean the house after a fire.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$2,000
STAN M.
12/2005
4.0
carpet cleaners
 + -1 more
This company is good at scheduling appointments to fit your needs. They even came on a Saturday afternoon as I had asked. They move your furniture for you and put pads on the bottom of wood furniture to keep it from getting wet. They were able to get all the stains up and my carpet looks great.
Description of Work: Blackmon Mooring Steamatic steamed cleaned our carpets.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$150
12/2005
5.0
house cleaning
 + -1 more
In a very hectic time for us as we had a fire in our house. This company came in and really helped us get things done. We needed someone who could take care of some of the cleaning to the interior like furniture, carpets, drapes, etc and they did a great job. They packed all the furniture and moved it until we got the house fixed back up. They were very caring about everything. We didnt have to pay for there service as the insurance company took care of it.
Description of Work: Blackmon Mooring has done some restoration for us on our home after a fire. They took care of the smoke damage and packed and cleaned our stuff. They also moved a lot of furniture until we got the house fixed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
12/2005
5.0
air duct cleaning
 + -1 more
The company is very professional, and their people that came out were courteous. They were very quick to get the job done, and to return my phone calls. They showed up on time, and got the job done quicker than expected. I have used this company any time I need our air ducts cleaned. I am not sure on the price because it just depends on the amount of area that needs cleaned.
Description of Work: Blackmon Mooring Streamatic cleaned our air ducts.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
12/2005
3.0
carpet cleaners
 + -1 more
Backmon Mooring was very prompt in arriving when they said they would. All the furniture was moved in order to get close to the walls, even if it was unnecessary. Although they did a good job of cleaning the carpets, they wanted me to pay an extra $10 to dispose of the dirty water after the cleaning. I refused to pay it, and the cleaners became somewhat rude about it. That was the last time I used Blackmon Mooring for carpet cleaning.
Description of Work: Blackmon Mooring Carpet Cleaners steam cleaned the carpets in all the rooms on the main floor. There are four rooms to be cleaned there. Price listed is per room.
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
$75
12/2005
5.0
carpet cleaners, air duct cleaning
 + 0 more
I can tell you this, my home feels a lot cleaner and makes me feel a lot healthier. When Blackmon came to clean the carpets and duct work, they were at my home at the time that was scheduled. The carpets look brand new and you would not believe how fast they were dry after being cleaned. I am a very happy man with a very clean house. I plan to hire Blackmon in about a year or so to come do it all over again.
Description of Work: I hired Blackmon-Mooring to come and clean the carpets in my three-bedroom home. I needed the bedrooms, living room, dining room, and hallway cleaned. I also hired them to clean out the ductwork in the home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
12/2005
5.0
plumbing
 + -1 more
Blackmon Mooring did a great job and explained thoroughly what the problem was, what caused it, and what they were going to do to fix the leak. I felt that they were knowledgeable, respectful, and helpful. They cleaned up after themselves and showed up when they said they would. I liked that they finished within their estimated time and price estimate.
Description of Work: Blackmon Mooring fixed my leaky pipes.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$420
12/2005
5.0
air duct cleaning
 + -1 more
I was pleased with them because they came right out and cleaned up my air ducts really fast. Their workers were very polite, and I didnt have any problems with them or their service. They did not leave a mess and cleaned everything up when they were done. The employees did good quality work, which impressed me.
Description of Work: Blackmon Mooring provides cleaning service for the air ducts in my home.
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*Contact business to see additional licenses.
Service Categories
Air Duct Cleaning,
Carpet Cleaning,
Dryer Vent Cleaning,
Heating and Air Conditioning,
House Cleaning,
Upholstery Cleaning,
Plumbing,
Floor Cleaning and Waxing,
Basement Waterproofing,
Roofing,
Ceramic Tile,
Biohazard Remediation
FAQ
Blackmon Mooring Houston is currently rated 4.4 overall out of 5.
No, Blackmon Mooring Houston does not offer free project estimates.
No, Blackmon Mooring Houston does not offer eco-friendly accreditations.
No, Blackmon Mooring Houston does not offer a senior discount.
No, Blackmon Mooring Houston does not offer emergency services.
No, Blackmon Mooring Houston does not offer warranties.