Big Texas Comfort

Went very well. Did a great job in an efficient manor. Highly pleased with the work that was done

They were on time and and replaced a 3 ton and a 4 ton unit. They did excellent work.

quality work, gave me options to fit my budget, thoroughly explained the process. I have been using them for service for many years and they are always responsive, professional and fair priced.

Big Texas Comfort did a wonderful job and for a great price.

We were referred to Big Texas Comfort by a co-worker who has used the company several times, all successfully. After having a monthly servicing contract with another Houston-area company, we decided we would ask them to quote us for a new A/C unit after having come home one day to no A/C at all. We also got a quote from Big Texas Comfort, and without saying how much we personally spent, Big Texas Comfort's quote was around $4,000 LESS. It helped that a co-worker highly recommended the company, too. Bob is the owner, and he took the time with us, answered all of our questions, and knew what he was talking about. He's been installing A/C units for close to 40 years having started with his Dad who also installed A/C units. Marie, Bob's wife, works for the company, too, and is very nice. We paid 1/2 of the total the night he delivered the A/C unit and all of the other tools and supplies for his crew to use the next day. We then paid the remaining 1/2 when the job was complete. Additionally, they installed a new air return and a new air supply in our master bedroom. That wasn't even included in the quote from the first company. They installed our A/C unit in one day. It was a long day, and it was nighttime when they were cleaning up, but it was in one day. Before our A/C had gone out we had already scheduled an inspection of our home (two days after the A/C unit was installed) due to Hurricane Harvey. We wanted to ensure we did not have any unseen water damage. Because our house is 12 years, we decided to get a full inspection instead, not just the water damage inspection. Part of that full inspection is the A/C unit and all things related to it. Everything Big Texas Comfort installed passed inspection with flying colors. We highly recommend Big Texas Comfort for any A/C and/or heater needs you have. When we get ready, we are also going to have them install radiant barrier in our home, too. They are not just knowledgeable and talented at what they do, but they are also really good people. It's a win-win.

David arrived within promised time and repaired the defective part quickly.

Great! David is excellent serviceman.

Very well- much better than expected. Team was honest, extremely helpful, and informative. Found source of problem right away. Did not try to convince me to replace or fix something unnecessary. He did it all in one visit which was rare and very appreciated. Done on the spot. They are 37 miles away so they probably don't want to come back to this area, but I am sure they would if asked.

David is a pro! This is the second time he came to our aid and I would only call him for a/c needs!

My ceiling in SM bedroom was soaked from closed drain. I called TX comfort and they sent a tech same day. Wonderful job and very pleasant.

The AC wasn't cooling and all is needed was to replace the capacitor, which the contractor did quickly.

Great, very professional & thurough

He was very professional and did a great job. The price was reasonable.

Woke up. A/C was out. Called at noon. Repairman at my house by 3. A/C need to thaw. He came back same day. Charged the A/C. Good work.

Showed up on time, very professional. Repeat customer

Great!! They come out even after hours to get us up and cooling again!!

Punctual & dependable. Will use again.

Very well! Honest, trustworthy and informative. Didn't try to upsell or scheme me. Was done same day in a reasonable amount of time. Very satisfied.

Showed up on time, did the work, courteous, professional.

David was on time. Found problem right away. Very knowledgeable.

Very well. Arrived on time, was and is always professional. Did a great job.

Called at 9:00 a.m. Tech arrived by noon. Honest company. Did not try to sell unneeded units. Cleaned units, checked blower upstairs and drainage. Replaced the part needed and they made sure it was cooling before leaving.

David came out Saturday evening in response to an emergency leaking/A/C issue. Promptly diagnosed & fixed. Was very friendly.

Needed help on a Sunday he came out help me with no problem very profession Thank a lot.

Came out same day and got A/C running. Great.