Best Movers L.L.C

The entire experience with this company was a disaster. In the effort of honesty and full disclosure, this company was hired by my very pregnant sister (due this month!) to help her with her move to her new home. This company was hired based on word of mouth and recommendation though not, I should admit, listed on Angie's List. Lesson learned. This company was hired simply to move heavy furniture and other household items. However, as the workers began moving items, it was clear immediately that they had no pride in their work or care to prevent damage. The employees scratched, gashed, and dented numerous pieces of furniture, stained the king mattress, and left two large holes in the wall of my sister's former residence. They were clearly sloppy and careless with her belongings since some of this damage occurred right in front of her and after she had asked them politely to use more care when handling the furniture. With small children in the house and a pregnant sister, this added an enormous amount of stress to the already stressful process of moving. It was at this point, after repeated requests to mind their work and show more care in the move, my sister fired the movers and asked them to leave. Let's just say, words were said and tensions were high. A complaint was given to the owner of which he requested a emailed estimate of the damage. He never replied to this email or the follow up email that was sent asking if he had reviewed the estimate. He also never bothered to call her to discuss this problem. Additionally, he was emailed photos of the wall damage with no response, but then in a later phone conversation he claimed his phone doesn't receive pictures, which doesn't make sense since the pictures were also emailed them to him. Perhaps by avoiding the issue, he thought this would just go away but it has not been resolved. He offered 5% return of the price of the move which doesn't come close to the amount of damage. We absolutely do not recommend any business with this company at all.