Bartlett Tree Experts - 81113

Great job. I will continue to use them

They were easy to schedule with and prompt to arrive. They provided clear information on how to treat the trees and the cost to do so. The cost of the evaluation goes towards the cost of the tree removal.

I'm using them on an ongoing basis.

It was pretty expensive because they did a lot of stuff. There were a variety of things that were wrong that needed fixed and so they have fixed them. All the shrubs looks so much better. The work that they do is good and I really like them and they come out and check and talk to me.

I'd give them a D. I didn't compare prices so I don't know. After 6 months, I finally got the bill resolved. After I was 90 days passed through, they kept sending me pass-through notices and didn't give me the credit that the guy did. They stood me up once. The guy said he would take $200 off. They billed me for the full amount and it took probably a dozen phone calls and e-mails to get him to give me back that $200. Quality was probably fine but I never did get a copy of my report which I asked for. They should have better communication and responsiveness. Telling me that they will give me a credit and then not honoring it is pretty bad. Standing me up when I have to take off a day of work is pretty bad.

They are really good. They are a nationwide company.

I would have no hesitation in using Bartlett again. Their point contact arborist was prompt, professional and knowledgeable. We had problems scheduling service, because of the weather, but he was flexible and worked with us to ensure that the work could be carried out at the best convenient time following re-schedules. He supervised the crew when they arrived. They all showed up in clean and well maintained vehicles. They all wore uniforms, were clean,polite and responsive to our needs. It was a stress free experience and the job got done right the first time with no damage to other parts of the property.

This was the second place we called to get an estimate. They were very quick to schedule an appointment and were on time. Walked around with my husband to talk about what we were wanted and what the previous home owners had done to maintain the trees. They gave us a rough estimate on spot and then an official estimate later that day. After comparing the two estimates and the work necessary we found Bartlett to be cheaper but questioned the pricing on one of the trees. They negotiated a price that was reasonable since that one particular tree didn't need quite so much work. On the day of the appointment, they showed up and had only come up to the door so we could move our vehicles otherwise they just went to work. The main guy supervising was very professional and was very open to my husband watching and any on the spot requests for the tree removals. They worked quickly and good about cleaning up debris as they went. Minimized the time they had the tree shredder on since it was early in the morning for minimal disruption to the neighbors. Overall, very professional, punctual and friendly! Will definitely be using their services to maintain the trees in the future. The only thing not done as much as we would have liked is the tree in our backyard. They could not get the boom to maneuver over the house and chimney and could not reach from the roof parts of the tree. The work required to thin out the tree was nothing short of climbing the tree. Just as well the tree does reach to our surrounding neighbors yards so might have to do a follow up to get that tree cleaned up more to improve light into our backyard.

I have used them many times. They are very good. I would rate them highly. They aren't as good about getting back with you to schedule, we had an issue with that, but we worked through it. I will use them again.

Bartlett generally did good work but has been sometimes frustrating to work with - Great expertise. Their advisors are very knowledgeable and make good recommendations - The fertilization service guys are courteous and on time, and seem to do good work - Execution on other services was not always great. -- The crews did not also speak good English and did not understand what was to be done. -- For a tree removal project, we were surprised when the crew indicated that they were not going to remove the stump. We had to find and pay a different service for this -- We also found that we paid a lot more than our next door neighbors who had a very similar tree removed -- And more recently, a fertilizing tech showed up when I was home and he fertilized our trees but my wife later that day told me she had previously told the dispatcher that we did not want to use the service any more. In fact my wife had communicated with the home office her frustration with the tree removal events and was disappointed to have never heard back from them. We will be using a different tree service in the future.

Previous tree 'experts' have basically butchered my oaks, leaving them poorly shaped. Joseph Keefe (Bartlett) gave a thorough explanation on the work to be done and addressed my concerns with over pruning (I prefer my trees fuller). The crew was experienced and Joseph showed up shortly after they set up, informed the crew of what I didn't want, and supervised the job. So no salesman to get your business and then be on his way, with an uninformed crew showing up to 'do what they do'. Bartlett trimmed and pruned, removing all deadwood, and all canopy growing over the house, without removing major branches or mis-shaping the trees any further. No damage due to falling branches, very good clean up. Joseph has called on occasion (as necessary) to discuss local occurring tree problems to keep me informed and observant. I won't use anyone else as long as Barlett is available.

treated it for root rot and fed it to improve plant health. They came back about 3 months later and treated it again. It seems to be hanging in there.

The rep was very knowledgeable and professional; the workers were punctual, efficient, and courteous. I plan on using them again this winter. That should say it all.

They always call a day in advance to make sure I know they're coming and they always come when they say they're going to.

Their service has allowed the trees to thrive and other plants to stay health & grow

Went perfectly. Met with arborist 3 weeks ago and reviewed work to be done and schedule for same. Met with crew as they started work and it was preformed perfectly. I have the best looking large oaks on the block. They brought a chipper with them to make a neat job and cleaned up the yard afterward.

Jason is our "tree guy" - he comes out an periodically inspects the trees. The tree in front was suffering from canker and the tree in back got struck by lightning. Both trees are really important to the property and to us. Jason is really knowledgeable, professional and is really interested in preserving the trees. We have signed up for a program that runs us about 700 a year. But it is worth it for us. The trees have improved since they have been seen to by Bartlett. It is a little expensive, but they inject the soil with fertilizer twice a year, and rot-rot protection - and they spray for aphids - they always wear hardhats, gloves, eye-protection and professional gear. So we figure its about 60 a month to take care of the property - and it seems well worth it to us. We think we are getting our money's worth.

We worked with Jim Keefe - a very nice guy and consummate professional. He worked with us to coordinate with two neighbors and juggle schedules of subcontractors. He diagnosed all routine tree maintenance and trimming, and then worked with us to figure out how to remove a very old and overgrown bamboo stand that was destroying one of our fences. He was able to coordinate this with the fence company, the stump grinding contractor, and a cleanup crew. They did an amazing job and did an unbelievable amount of high quality work for what we feel is a very reasonable price. We have signed on to a continuing tree maintenance and fertilizing program with them for two live oaks and a Japanese elm. Our yard is looking better all the time thanks to their help - they come highly recommended!

Had 4 trees removed, stumps ground and 2 large trees pruned.

They did a three part treatment on my tree. They came out to take a soil sample and figured out what kind of fertilizers my soil is lacking. They are really knowledgeable and friendly. They have good customer service, but they are a little tough to get a hold of.

We have a small yard with enough bamboo to feed a zoo full of pandas...and it is hard to get a handle on it because some of it is sandwiched between a pool and a fence with very little clearance. Bartlett Tree experts came on the designated day, thinned the bamboo exactly the way we had envisioned, and left the yard in very nice clean condition. After fighting for years with the bamboo, I realized I should have called them every year to take care of the problem. They are experts and really know what they are doing. I will definitely call them again.

We used Bartlett a couple of times now. We needed to have a imb removed from a 300 year old oak tree and they were very professional in removing the branch. They also took out some old supports and put in some new supports that are better for the tree. Since they did such a good job with our first project, we had them come back and cut down some trees for us. The price was ressonable for two large trees that we had to cut down We had received estimates before and they came in below the other estimates. They showed up a little late on the first day because another job had run late, but on the second day, they came early and got the larger tree cut down in one day. They were very professional and did a great job.

experience was better than I expected since I had other tree companies come out but never showed up to do the work. I would hire them again.

They did a good job. I am unsure about the price because I didn't do any comparison pricing. They were responsive and punctual. They were extremely professional.

They took the tree out and did what they told me they would do. They trimmed a couple other trees. I thought they were a bit pricey, but the job was done well. Their minimum charge is $450.00 to come out and do service at your home. They left the yard clean as a whistle. They came a day earlier than scheduled. I'm not going to complain much about that but I would've liked to have been home to oversee the whole job. Finally we also talked about trimming a Yew bush in my front flower bed, although it wasn't written into the contract and that service never happened.