Aztec Decorative Concrete

The overall experience went great. Ericka came out to give us a free estimate and consultation. She helped me pick the right colors that would compliment our home. The work was performed on time and at budget. The communication was great all the way through the process and the final work is amazing. I wish we had done this years ago. The workers knew what they were doing and the workmanship is top notch. I highly recommend calling them for your project.

Ericka was very knowledgeable & explained exactly how the work would be done, what to expect. The crew came and broke up the old driveway & walkway in one day. They did a great job clearing it all away. The city inspector liked their preparation work, & the new concrete was poured the next day. We had the front porch stamped & stained. It all looks so great. Several neighbors have admired the work & asked who did it. We were confident in how it would turn out because our former next door neighbor had them do their driveway about 10 years ago & it still looks great, no cracks at all.

Aztec Decorative concrete resurfaced our back and front patio. They did an excellent job! The crew they sent out was top notch and very professional as were all the office staff. They communicated everything with clarity and professionalism. We could not be more happy with the results. We highly recommend Aztec for creating a beautiful outdoor environment.

Looks better than the tiles they did a great job.

Customer service was excellent. Always got a return phone call the same day. The work was performed professionally and they always cleaned up after themselves when work was completed. Finished product looks great.

They did a great job. Work was delayed but only because of bad weather put them behind. Very professional.

Prices were fairly decent but we decided to go with a concrete company that seems to know other things in the business for a little longer. They were courteous and came out and gave me a quote in time. There were different circumstances, that's why we did not take them. I would consider them.

Excellent service from beginning to end.

It went very well. The only holdup was the weather because there was an extended period of rain for several weeks which backed up everyone's job. Ericka came to my house for the initial visit to provide a cost estimate for a new driveway addition and the sidewalk and the patio work. As it turned out, the city code would not allow me to install a new driveway the way I wanted it, so I just did the patio, sidewalk, and front porch. Ericka was very professional during the project and kept in touch with me weekly during the rain delays and re-scheduling. When the crew showed up, they were very efficient in getting the job done. They are definitely not just laborers, but craftsmen at what they do. The final product of their work their is just amazing. I am very pleased with the result.

They did a great job, on time at the price stated. I would definitely use them again.

BEWARE of this company - Aztec Decorative Concrete ( [*** Link removed ***] They get your money up front, are inflexible with scheduling and do not stand behind the quality of their work. When asked to come back an review the work performed they were not willing to do so and would not listen to our concerns. Their position was the work is done, it is what it is and there is nothing we can do about it now. DO NOT DO BUSINESS WITH THIS COMPANY - Aztec Decorative Concrete ( [*** Link removed ***]

Excellent. This was a follow up which needs to occur every 3 years or so for stamped concrete. Our many guests continue to remark how the entrance to our house looks so good with this stamped concrete.

Ericka was very thorough when she came out to give me a bid. After receiving the bid later the same day she walked me through step by step what to expect. In addition she called after every day her team was here to make sure I understood what they were doing and answering any questions I had. It took 3 days to complete. I can't say enough of her professionalism and how detailed her team is...they do BEAUTIFUL work!!! I can't say enough how pleased I am with the finished work!!! If you want to have stamped concrete look no further than Aztec Decorative Concrete!!

The initial job went pretty smoothly. The installation went well and looked good upon completion. We had some concerns about how the pool overlay would do in our backyard because we were covering a seam between new concrete and the old pool deck. Less than a year later some movement caused severe cracking in the overlay and it started to chip away. I contacted Ericka with Aztec in January when I noticed the damage and she said to wait until spring to do anything about it. I had every intention of paying for this and was never given an estimate. I was continually put off until now, October 21, 2015 and still no repair. During the job, there was some argument over some pool cover holes that were accidentally covered up and now she argues with me about communications we had over the past 10 months so I am moving on. I would not recommend Aztec. I am canceling my Angie's List subscription because I do not trust the reviews anymore.

We have wanted to complete this project for about 5 years now, as our previous driveway had huge cracks and was actually a hazard to our cars. I originally contacted Ericka Dale back in 2011 when I was getting estimates, and I was immediately impressed by her knowledge of the business and her responsiveness to all my questions. When we were finally able to begin work on this project this past summer, I knew exactly who I would call. Even though Aztec had one of the higher bids of all my estimates, they were also much more open about what they would do and when they would do the work. They were always easy to contact and showed up when they said they would. They took care of the permit process for us, not an easy task if you live in Sugar Land. and handled all city inspections. Ericka always contacted me well in advance as to the schedule and what would happen next. She was responsive to all my concerns and worked with us through every step. The work crews were always punctual and worked hard to finish by their deadline, sometimes staying late to complete their work. They were glad to show me what they had done during the day and explain what would happen next. At the completion of the job, they again stayed late to clean up the yard and backfill any areas around the new driveway. They made sure I was pleased with the end result. Ericka followed up to make sure everything was completed and gave me explicit instructions on how to cure the concrete to prevent any superficial cracks on the surface. Even though I'm sure my job was a small one in comparison to other work Aztec does, I really felt like I was their only customer and they wanted to make sure I was pleased with the end result. Our new driveway is now finished and it looks absolutely beautiful! Our neighbors stop by and comment on how nice it looks and inquire about who did the work. This was the smoothest job and most professional company I have ever worked with. Aztec really puts the customer first, and they are a true pleasure to work with. I highly recommend them to anyone, and would definitely use them again.

From the start, we were treated as if they were doing us a favor. Changes of schedule, poor communication, and lack of flexibility when scheduling the different parts of the process characterized them from the start. When we asked for advise on finishes for the patio, we received none but a few blurry photos. But, in spite of this, we stated clearly, both personally and in writing, what we wanted. The finish did not turn out the way we wanted, and our email stating this concern remained unanswered. They have no understanding of the meaning of customer service and customer satisfaction. The finish is at some places extremely rough with lumps or tiny rocks sticking up so much that walking barefoot is uncomfortable. This pattern is inconsistent: some places show the broom texture perfectly but some other areas (quite a lot, actually) are rougher, making the whole patio uneven, both in look and feel. Their answer--which came only after our insistence-- was dismissive and unapologetic and no one bothered to stop by and evaluate and discuss with us the finished job. I guess that since they had collected the final payment, checking on the finished job and addressing our concerns was out of the equation. We have never encountered such a disregard for customer satisfaction. They used to have good reviews (and this is why we called them), but they do not reflect the "company" they are today.

This is truly amazing. I first left a message to be contacted via their website (accessed through Angies List) a number of weeks ago. When no response was received, I called and left a voice message a few weeks ago. When no response was received, I tried again a little over a week ago and left a message with their call answering service. I received a call back 3 days later in the evening with a message from Erika apologizing for the delay in responding and asking me to call her back. I did the following morning and left a message with the answering service. I waited another 3 days and tried again leaving another message on the voicemail. Wow!

It was very good. They did a great job. I will use them again. They were very responsive. They came and did it pretty quickly and did a very professional job. They cleaned up and did not leave a mess and did not screw my grass. I found someone who is cheaper but I wanted quality.

Aztec Decorative concrete did a fantastic job with our 277 square foot patio extension. They had a date of service scheduled, and ended up being able to come a week early. This was a three day job, and it was done in that time frame. The crew showed up on time, worked hard, and it turned out great. The best part was, the work site was cleaner when they left than it was when they arrived!

Ericka was a delight to deal with and responsive to my every inquiry. Her crew was very professional and offered suggestions that improved the final result. They showed up as scheduled and were very efficient and courteous. I have already recommended them to several friends.

The concrete pour was custom, but had a very reasonable price. It needed extra deep footing for framework support, and an area with extra rebar for a water feature fountain, and connecting sidewalks. While this job was not a house foundation job, it was very similar, with electrical, water, and drainage all positioned for the pour. They were experts at making the slope within 1/8'" over 31'. They were excellent at leveling the ground including where the deeper footing was required. The weather prevented scheduled excavation, then forming, then pouring, but they were careful to make sure conditions for each phase of the job was optimum. They were exacting, friendly, accommodating, and thorough, all for an excellent price. Each member of the team worked hard and tirelessly, including removing the forms while it was raining. You simply cannot find a better work ethic, attention to detail, quality and value for your money in the Houston area.

job went well although it took 49 days until job started from signing contract. called back 7/20/2014 to have them do their yearly resurface as well as repair some surface cracks. they emailed back and said they are booked til sept. cause of rain . they also said they would call when in area and do work. as of today no reply 11/25/14

The owner estimater is Erica Dale. She was best estimater and worked the best with us and we got numerous estimates at least three or four others and she was definitely the best that is why we went with them. Competitive price.

Aztec was wonderful. Erika was great in getting back to me and setting up the installation of the patio. She answered all of my questions and kept me in the loop in terms of the process as a whole. The crew was very friendly and professional. I would definitely use them again. I love the patio and I've gotten nothing but compliments on it.

I selected AZTEC from the three estimates I had gotten for this project because of three reasons: 1) they provided the middle estimate of the others, 2) they are a family owned business and 3) the personable and professional presence of the representative sent to do my estimate. My project was going to be big and expensive and I sought out a company I felt I could depend on and have excellent communication with. We chose to increase the size of the original driveway and also the original patio, both of which were severely cracked and damaged from 40 years of ground shifting. We chose to also have the two sidewalks removed and redone because of the cracks and they would match the new concrete. Another addition was a slope to the back door making wheelchair access easier. Steps were also created at the other two entry doors - a total of a little under 2700 sq ft of new concrete. The driveway, front walkway and front steps were broom finished and the back patio, sidewalk, steps and slope were stamped in a random stone pattern and colors were chosen to complement the brick on the house. This project was delayed more than once after it was began due to illness (mine, then my husband), an unforeseen broken sewer pipe we had to get repaired and of course the rain - lots of it. Through it all everyone at AZTEC was patient, kind, upbeat and professional. It was a true pleasure to be able to call, email, and text any question or concern I had and be responded to usually within 30 minutes. I absolutely love the new patio! I love the new driveway too - the increased width will better accommodate the trucks and SUV's that are parked here on a daily basis, and give plenty of room for guests.