Bought a new house with these windows installed. Warranty on the windows had expired (one year). The windows have been nothing but a pain since day I moved in (three years ago) and now I'm facing having to replace multiple windows in a 5 year old house. I realize this isn't an issue of customer service or with the company directly, but be warned, I truly believe they are selling an inferior product.
Description of Work: Builder's dream...home owner's nightmare. Windows look terrible after only a few years. Weather stripping has had to be replaced and is still coming out, opening mechanisms are breaking, and windows don't stay open. Only windows still in decent shape are fixed, non-moving. Would not buy from this company if you want functional windows long term.
Rating Category
Rating out of 5
quality
2.0
value
5.0
DAVID B.
06/2008
4.0
replacement windows
+ -1 more
As the window was no longer under warranty, they referred me to another company for the repair.
Description of Work: Called for an estimate to repair my Champion residential window (34 x 40, double-pane).
Rating Category
Rating out of 5
professionalism
4.0
MARIAN S.
03/2007
5.0
replacement windows
+ -1 more
They measured two incorrectly, but they ended up fixing it for me. The installer was excellent and was on time. I had to call them a few more times than I thought I should have, but they did take care of everything.
Description of Work: They replaced 7 windows for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$4,000
LISA W.
02/2006
5.0
replacement windows
+ -1 more
Champion Window did a real good job on my windows. I try to do as much as I can myself however these windows were just to big. These guys had made the job look so easy. They were on time and were very clean as they left no mess behind. The windows look great. They were very professional and did the windows in a timely fashion.
Description of Work: They installed two picture windows for us.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$320
12/2005
3.0
replacement windows
+ -1 more
Champion is not one of the better window companies here in the area. The windows we had put in were done terribly. Some of the panes were put in backwards somehow & that is just inexcusable. Then they had to come back out to fix the problems & damaged some of the frames & woodwork around the windows also. So we just washed our hands of Champion & went elsewhere to get it all taken care of.
Description of Work: Champion Window installed all of the windows in our home.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Windows
FAQ
Atrium Windows & Doors is currently rated 4.4 overall out of 5.
No, Atrium Windows & Doors does not offer free project estimates.
No, Atrium Windows & Doors does not offer eco-friendly accreditations.
No, Atrium Windows & Doors does not offer a senior discount.
No, Atrium Windows & Doors does not offer emergency services.
No, Atrium Windows & Doors does not offer warranties.
Atrium Windows & Doors offers the following services: Window Installation & Custom Windows Made