Allied Powder Coating

IN September 2016, I asked Allied Powder Coating if they could remove rust and recoat my four foot outdoor metal sculpture/fountain. They did a nice job arranging to pick it up, completed work in a few weeks, and delivered it back to our home in a relatively efficient manner. Their work on the fountain was good not great. Evidently, they try to get off as much rust as possible, but there is no attempt to repair any damage caused by the rust, therefore some of the fountain surfaces were not smooth. HOWEVER, after several weeks, rust began to appear on my newly coated sculpture fountain. At six weeks, I asked them what to do. Initially, they told me to use a product named Simple Green which did no good. At my next call, they asked for pictures. After I sent pictures that showed considerable spreading rust at 8 weeks after their work was done, they stopped answering all emails and calls. Very unhappy with Allied Powder Coating.

Looks like new. I had purchased from Chair King many years ago. I loved my the set style & size. Looks like new & I love it! The cost includes tax, pick-up & delivery.

Very good results - table looks like new!

Work was excellent, but took 7 weeks due to back order of sling material. Because of the time it took to complete job, I was given a discount. Very pleased with the result.

Looked nice when I got it back. After about 6 months however the edges around many of the joints on multiple parts were showing rust signs and now a year later, I am preparing again to have many of the parts disassembled to get them refinished again since the rust spots are increasing. In fairness, and after talking with others, the places where it is rusting are places it might have been difficult to get the coating on thick enough or something like that. This is the reason for the 'C' grading. My primary complaint is that I was relying on them to provide a lasting job and if it couldn't be done then they should have told me so up front. Then I could have made the decision of how to proceed before I had them coated and reassembled. I haven't reached back out the them to complain or correct since the bulk of my time and cost is really in assembly and disassembly and don't want to risk having another bad experience. I found people willing to the work cheaper, but they had a good reputation so I went with them anyways since the disassemble/reassemble was such an issue. When also combined with the cost of having to have it done again, this is why the price grade is a 'D'. If my next project is a simpler part then I would consider using them again.

They did a nice job arranging to pick it up, completed work in a few weeks, and delivered it back to our home in a relatively efficient manner. Their work on the fountain was good, not great. Evidently, they try to get off as much rust as possible, but there is no attempt to repair any damage caused by the rust, therefore some of the fountain surfaces were not smooth. HOWEVER, after several weeks rust began to appear on my newly coated sculpture fountain. At six weeks, I asked them what to do. Initially, they told me to use a product named Simple Green which did no good. At my next call, they asked for pictures. After I sent pictures that showed considerable spreading rust at 8 weeks after their work was done, they stopped answering all emails. Very unhappy with Allied Powder Coating. Tried to resolve with BBB, but they never replied to them as well.

In mid-September, I asked Allied Powder Coating they could remove rust and recoat my four foot outdoor metal sculpture/fountain. They did a nice job arranging to pick it up, completed work in a few weeks, and delivered it back to our home in a relatively efficient manner. Their work on the fountain was good not great. Evidently, they try to get off as much rust as possible, but there is no attempt to repair any damage caused by the rust, therefore some of the fountain surfaces were not smooth. HOWEVER, after several weeks rust began to appear on my newly coated sculpture fountain. At six weeks, I asked them what to do. Initially, they told me to use a product named Simple Green which did no good. At my next call, they asked for pictures. After I sent pictures that showed considerable spreading rust at 8 weeks after their work was done, they stopped answering all emails. Very unhappy with Allied Powder Coating.

All in all, the job went great. The sales and field team were all very professional, courteous and did everything right to make me a satisfied customer. The rails and gate look fantastic! I would definitely use them again in the future.

They did a good job, but their communication was very poor.

Price was good; Pickup was good; Delivery took somewhat longer as discussed; Quality of recoating was good. However: The end-caps on the arm chairs are the wrong size, at delivery we mentioned it and delivery folks made picture. Then more then 2 weeks later we called as did not hear anything about it. Then we discussed it with customer service and they checked; the end-caps of our furniture are not available anymore, so they decided to put others on it. They should have called us, to make this decision. The delivery folks also forgot to give us the old caps etc.; they got later delivered by mail.

We are very pleased with the refreshed patio furniture. It has been about 1-1/2 years since we had the service performed, and the coating is wearing well, and still feels and quot;waxy,and quot; even though we ourselves have not yet treated it with the recommended occasional new coat of auto wax. We changed coating colors, and you would never know. Pick up and drop off were handled well. Job completed in a timely manner.

Rust rust rust. Do not waste your time or money with Allied. They do not deal with rust. Salesman implied that within 6 months that if you see rust it will be under warranty. Lies. Called them on 4/3/14 and they said rust is not covered. their recommendation is to wax it. BS. Wax does not do anything to rust. Buy new furniture. it will be cheaper in the long run.

Our aluminum patio furntiure was 8 years old and the paint was flaking off most of the pieces. I called Allied to come out for an estimate and they showed up that day and provided the estimate for free. We were happy with the estimate and they picked up the furniture on Feb 4. The furniture was delivered back to my home today (so a quick 2 week turn-around) and it is gorgeous. From the initial call to the estimation to the final product, dealing with Allied was very painless with an amazing result.

From my first contact with Allied Powder Coating everyone has been polite, professional and answered all my questions. I really hesitated to have the wrought iron table and chairs powder coated because of the price, but when I checked to see what a new set would cost I felt that it was worth the expense. My furniture was picked up and delivered in a timely manner, and it looks beautiful. They left instructions for maintenance, so I'm hoping that with regular maintenance I won't have to have the furniture powder coated again for several years. I noted on their website that they offer a cleaning and maintenance service, so will probably try that to keep the furniture in good condition. I would definitely recommend this company to my friends.

I had a set of wrought irone patio furniture that was over 20 years old that needed powder coating. The company responded to my request of a quote within the week by sending one of their representatives to look at the furniture. The furniture was picked by and returned to me earlier than expected looking fantastic. I almost didn't recognize it!! I was very pleased with the service and quality of this company. Would recommend and use them again.

Joe, the estimator, was prompt and courteous. Job was completed within 2 weeks. Furniture is beautiful. Price was a bit high, however.

Please see story above.

I have used them twice before in the past and they do excellent work. They are right there when they say they are going to be there and help with colors, textures and whatever else you need. I will use them again in the future.

We are very pleased with the finished product. It did seem like they were quite busy, and there were some incidents of miscommunication during the process.

I would highly recommend this company

Seemed too busy to deal with my wheels.

I called Allied Powder Coating in mid April to have my patio furniture refinished. They told me that they would be in the neighborhood that Thursday, and could pick it up then. The price quoted was $1080, plus $65 for pick-up and delivery. They said that the job would take about three weeks. I agreed to these terms. Initial pick-up was April 16th, with delivery to be May 7th per their work order. On May 13th, I called to find out when my furniture would be delivered. I was told that there was a problem, that they didn't have enough fabric to cover the chairs, and that they were waiting to receive it. On May 21st we received 4 of the 6 chairs and the chaise. They had broken the glass on the table, and had to order a new piece, so delivery of that was to be the following week, along with the two remaining chairs. On May 29th I was told that delivery would be the next week, now 7 weeks from the pick-up date. On June 4th I finally received the remaining furniture. Unfortunately, the quality of workmanship on our furniture was not what I was expecting at all. All of the pieces had rough spots on them where they appeared to not have been sand-blasted. One of the arms of a chair had a completely different finish than the others. The sewing of the slings was done poorly, and they were put on the frames crookedly. The paint had an "alligator" appearance on some of the pieces. The table appeared to have had a crow bar used to remove the glass (reason it broke?). The rubber gasket around the table had a "bulge" in it (which was never fixed, even after sending it back twice). Four of the six chairs tilted back so far that you felt as if you would fall over backward. I contacted them about the problems, and they pick-up the furniture on June 11th, and was told that the furniture would be fixed and delivered back to me on June 18th. I sent notes on each piece of furniture with the specific problems of each. On July 2nd I received back my chairs, no table. I was told that the paint needed more drying time. When I reminded them that they had had the table now for three weeks, I asked how long paint needs to dry. Apparently it takes three weeks, for on July 16th I received the table, which I sent right back because of the bulge in the gasket which I was requesting to be fixed. The tilt in the chairs was fixed, but nothing else. Two of the chairs had the tilt overcompensated to where they tilted forward. A foot on the chaise and an endcap to an arm of a chair were now missing. On August 6th I received the table, with the bulge still there. At this point I gave up trying to have that problem fixed. Ironically, the day before I had received a bill for the full amount, which I had already negotiated to be a lesser amount because of the extreme delays. I called and spoke to the manager of the company, and we agreed to a $150 reduction in cost, plus the delivery charge would be waived.

Overall, this was a very negative experience. It was supposed to be a 30 day turnaround. It took them from February to August to finish the job. They kept bringing the furniture back with problems. The workmanship was very poor. They never showed up on time and it was an absolute nightmare.

They did a superb job. They were able to find something to do with them so they didn't rust. What they put on there was a like a vinyl coating. They were able to help me keep them in good shape.

The paint job and slings looks fine but the plastic "feet" on the table were removed and not replaced, making it wobble. A call to the company about this was responded to by telling me to take a picture of the table legs and email it to them so they know what the right part to replace it with - too much trouble for me and what I consider bad service. Pickup and delivery of the furniture was inconvenient since they only go to most areas of town only once per week and the day for my area was not convenient for me.