Description of Work: Serviced my grandfather clock. Moved, packaged it up and did the maintenance work for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Karen P.
03/2015
1.0
clock repair
 + -1 more
I have used this company several times in the past few years and thought the owner was providing good service for an antique wall clock and mantle clock that I own. The last time I got in contact with the owner to come to my home to service my clocks was in Oct. 2014. The owner did not show up or call to cancel the first appointment I made with him and did not apologize when I contacted him. The same thing happened when I made a second appointment. Needless to say, I did not try to make a third appointment with him and promptly starting looking for another, more reliable clock repairman. I found out from the new repairman that the owner of Albert & Sons had not been servicing and cleaning my clocks properly and completely.
Description of Work: The owner of Albert & Sons did not show up for the two appointments I made.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Joe S.
03/2015
1.0
clock repair
 + -1 more
unknown
Description of Work: Albert is a nice guy and very knowledgeable but is very unreliable. He overhauled my Grandfather clock to the tune of $300 and said he would guarantee his work. The clock stopped working in January so I called Albert and told him what the clock was doing. He stated this was a drive by call. What ever that means. He never showed up would not return my phone calls so I finally called another clock repair company.
Rating Category
Rating out of 5
quality
4.0
responsiveness
1.0
punctuality
1.0
$300
Karren U.
10/2013
5.0
clock repair
 + -1 more
Part of the inner mechanisms were not working correctly and some new parts were added. It took a little longer than we expected but is now working and keeping the correct time.
Description of Work: Repaired grandfather clock.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
$800
JUDY M.
02/2007
1.0
clock repair
 + -1 more
As I stated he never got back to me so I cannot grade him.
Description of Work: I called this company had a long conversation about him fixing some of my clocks he said he would get back to me and never did.
Rating Category
Rating out of 5
responsiveness
1.0
punctuality
1.0
MARY V.
10/2006
5.0
clock repair
 + -1 more
I had originally purchased the clock from this company in 1992. I had lost touch with them, and reconnected with the company through Angie's List. I needed somebody I could trust as well as somebody who is a highly trained clock expert. I was so happy to find Alberto & Sons again through Angie's List.
Description of Work: Antique clock was serviced and repaired.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
DIANE D.
11/2004
5.0
clock repair
 + -1 more
ALBERT OBVIOUSLY LOVES CLOCKS AND DOES EVERYTHING POSSIBLE TO RESTORE AN OLD CLOCK TO A SHINY, CLEAN, TIMEPIECE. WAS PROMPT, EFFICIENT, AND VERY GOOD AT EXPLAINING HOW TO CARE AND MAINTAIN THE GRANDFATHER CLOCK I INHERITED.
Description of Work: CLEANED AND REPAIRED A GRANDFATHER CLOCK THAT HAD NOT BEEN SERVICED FOR YEARS.
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Service Categories
Clock Repair,
Watch Repair
FAQ
ALBERTO & SONS is currently rated 4 overall out of 5.
No, ALBERTO & SONS does not offer free project estimates.
No, ALBERTO & SONS does not offer eco-friendly accreditations.
No, ALBERTO & SONS does not offer a senior discount.
No, ALBERTO & SONS does not offer emergency services.