The whole process was great. My first interaction was with Larry in sales, he was very professional and very knowledgeable. After I placed the order we got a phone call the day before confining the appointment (10-12) and Nelson - the installer - showed up in the agreed timeline. He completed the installation AND set up a couple of additional remote controls (he even helped set up my car "remote control"). The service was excellent all along the process. we are very pleased with the process AND the result.
Description of Work: Installed a Lift Gate garage door opener and set up remote controls
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$475
Shari M.
03/2017
5.0
garage doors
+ -1 more
It took the tech about 2 minutes to find the problem! I have been using ABC for 20 years. Great service, professional techs, many of whom have worked for ABC for years. I can't say enough good things about this company.
Description of Work: Garage door opener wouldn't work, plus the rubber molding on the door needed replacing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Marjorie P.
10/2016
5.0
garage doors
+ -1 more
Perfect! Done business with them for many, many years.
Description of Work: Maintenance on Genie automatic door opener
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
KATHRYN H.
03/2015
5.0
garage doors
+ -1 more
Took only 40 minutes to size up the job, get an agreement with me and to complete the work. Nelson did a really good job. Would ask the guy back in a heart beat. Called to let me know he was on his way. Very polite young man. Did not try to up sell me but discussed what had to be done to get my door back to smooth and quiet operating condition. Gave me some things to consider if and when my garage door opener has to be replaced.
Description of Work: Replaced all 10 rollers with nylon rollers. Replaced one broken hinge, lubricated and adjusted the tension on the spring.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$167.75
Mallory H.
11/2014
5.0
garage doors
+ -1 more
I have used ABC doors for decades. They have consistently done great work. The owner and the employees have been a pleasure to deal with. On this particular occasions, Larry was the serviceman that came out to my home and because he has been with ABC doors for many years, he helped fix my door on several occasions many years ago. He was so very nice, very quick, very knowledgeable and made sure that my garage door worked perfectly before he left. And he was early. I would certainly recommend this company has they have a long standing history in Houston and always do a wonderful job. The company has long time employees/servicemen that know what they are doing. And I can always get an appointment without a long wait.
Description of Work: The reason for this appointment was that my garage door would not open or close due to the cold weather and the very old rollers. The serviceman put on new rollers and adjusted the garage door so that it would close and shut quietly. Also lubricated the hinges and track. Work was done very quickly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Stephen D.
08/2014
5.0
garage doors, doors
+ 0 more
Installer called on his way and showed up early. I requested 1st thing in the morning and got it. Nelson, the installer, took his time and did a great job. He didn't leave until everything was 110% complete and done to my satisfaction.
Description of Work: Install 2 garage door openers
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Joyce R.
07/2014
5.0
fencing, garage doors
+ 0 more
Installation of two new garage doors. They arrived for the estimate and were here days later for the install the doors. They arrived the next day started to work and finished the job that day. Doors look awesome! Great job!
Description of Work: Wow! They did a great job!!! The new Garage doors make the whole house look better. Thank You! Bonnie
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Polly B.
03/2014
5.0
garage doors
+ -1 more
They did a good job. I don't have any complaint. They were punctual. The price was reasonable.
Description of Work: I used the services of ABC Door Company.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
william H.
01/2014
5.0
garage doors
+ -1 more
Called requesting service on Saturday and scheduled the service for Monday morning. Service technician showed up on time and completed the repair within 30 min. He replaced a worn out plastic gear. Door is now functioning properly.
Description of Work: Repaired overhead garage door which would only open partially.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Clayton H.
01/2014
5.0
garage doors
+ -1 more
great service. limited baked enamel colors.
Description of Work: overhead door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Ning K.
12/2013
5.0
garage doors
+ -1 more
It is very easy to make an appointment for them to come next day. They arrived on time early in the morning as promise. They did a great job on replacing the rollers and apply oil to the rail. The noise level is reduced significantly. They sure know when they are doing!
Description of Work: Replace the rollers for two doors. reduce the noise on both door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Hadley W.
12/2013
5.0
garage doors
+ -1 more
Called at 10am, and service was scheduled for 1pm. Arrived on time, replaced springs and tuned automated garage door opener for $200. Also added a reinforcing bar to door since they noticed it was sagging a little. Excellent quality, speed and a good price.
Description of Work: Replaced broken garage door spring.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Scott B.
10/2013
5.0
garage doors
+ -1 more
Ray Beacham from the sales office worked with me through the entire process and was very helpful. I had several questions about which style of door would work best for my application. Ray visited my property to take measurements and left color swatches which were very helpful in making my final selection. The crew came to complete the job on the agreed appointment day. I was not home on the installation day, but Ray followed-up with me to give me status updates and called me back to make sure the installation was to my satisfaction. A couple of adjustments were needed, and ABC came back the next business day and all was completed to my satisfaction. I am very happy with my new door.
Description of Work: ABC Doors removed the existing garage door and installed a new Oak Summit Classica door, which is constructed of steel but has the appearance of a traditional carriage house door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,700
Larry S.
09/2013
5.0
garage doors
+ -1 more
The technician called ahead of the appointment to confirm it, and then arrived just a bit early - which was perfect. He quickly determined that I had incorrectly reported the height of my door when I spoke to the salesperson on the telephone. He was able to contact his warehouse and locate the part he needed (a longer track), then picked it up and returned with it. He was polite, professional, and seemed quite experienced. The unit being replaced mounted on the wall above the door, unlike the replacement, which mounts near the center of the garage ceiling, as is more common. Consequently, the technician had to remove the old unit, and do the new installation from scratch. I am pleased with the time it took, the quality of the work, and the time he took to instruct me in the use of the new unit. I am quite pleased overall with my experience with ABC Doors in Houston, and would not hesitate to call them again, or to recommend them to my friends.
Description of Work: ABC installed a new garage door opener, replacing a defective one from a manufacturer who no longer makes them (nor provides parts or service).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Sunny B.
09/2013
5.0
garage doors
+ -1 more
Mike was prompt and friendly. Did not try to oversell me and made sure the job was done correctly even though it took a little longer than originally planned. Great work, great price. A+
Description of Work: Realigned my garage door and put new nylon rollers on the door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$115
Debra L S.
09/2013
5.0
garage doors
+ -1 more
They gave me a time frame of 8am - 12pm and were there at 8am. The tech was very personable and knowledgeable. Everything went very smoothly and I was impressed. I would definitely use them again.
Description of Work: Replaced garage door opener and rollers
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Erin L.
06/2013
5.0
fencing, garage doors
+ 0 more
They were very reasonable and didn't charge us the first round. My parents had recommended them to us and they are also very happy with their service. They had gotten like a $2,000 quote to fix their gate and these guys came out and did it for like $150. The other company said that they needed to replace it, but they just fixed it. The guy was on time. He was very nice and professional. He answered all of my questions and I'm very happy with them.
Description of Work: ABC Doors repaired our garage door because the frame was messed up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
DOUGLAS M.
04/2013
5.0
garage doors
+ -1 more
I called ABC DOOR COMPANY about 9 AM on April 9, 2013 and explained my problem. The gentleman who took the service call gave me a quote over the phone. He explained the type of door opener that they installed and gave me a price quote for cost of new opener and cost of installation. He explained that the installation service could be done that afternoon. The technician arrived at about 2 PM and went to work repairing the guide issue in about 15 minutes. It took him about an hour to install the garage door opener. I was very impressed with his expertise and professionalism. I was expecting the service to cost about $800, however it was about half of that. Later on after the technician left, I attempted to raise door and it would on raise about a foot from ground. I also noticed that the opener had smoke coming from it (bad capacitor). I unplugged the opener and would call the company the next morning and explain the issue. I called the next morning and explaine what had happened. The gentleman had a new opener and technician sent out by 1PM that afternoon. The technician installed the new opener in about 30 minutes and was on his way. I am very impressed with the professionalism, pricing that ABC DOOR COMPANY provided me with and I would highly recommend them to anyone.
Description of Work: The old opener was replaced because it had a chain drive that had broke and froze up. Also, a roller guide was replaced because old opener would not stop running when it encountered any obstruction during closing cycle (safety hazard)m This issue bent the guide causing a cable to come loose and the top panel to pull out of the guide..
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Elisa B.
04/2013
5.0
wrought iron
+ -1 more
I have used them for a couple jobs at both my house and my rental propeties. I had problems with my gate, and other companies gave me very high quotes. ABC Doors told me they were wrong, and did the work at a very reasonable price.
Description of Work: They worked on my gate.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Johnny W.
02/2013
5.0
garage doors, wrought iron
+ 0 more
Technician came and diagnosed problem. Installed a circuit board for a different model opener for me to use until the correct circuit opener came in. He came back out, installed the correct board, problem solved.
Description of Work: Replaced circuit board in gate opener.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99.5
J B.
11/2012
5.0
garage doors
+ -1 more
went well--installed without issue. Tech stayed until it was done and tested.
Description of Work: installation of garage door openers.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
VIKKI D.
10/2012
5.0
garage doors
+ -1 more
Punctual, pleasant, thorough, careful!
Description of Work: Installed a double spring on garage door. Technician was very nice and very thorough. Good experience.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Emma T.
10/2012
5.0
garage doors
+ -1 more
This is my first review on Angie's List, as well as the first time I have used a service provider from the List. I have three garage doors, and one was making an awful sound and not closing all the way. My fiance found someone online, Overhead Garage Door Co. (www.houstongaragedoor.com), and we scheduled an appointment for someone to come out. The appointment was for eleven to two, he showed up around 2:30. The man they sent was I suppose a salesman, but he seemed absent-minded and uninterested. His instant diagnosis was that we needed a brand new door because all the parts were worn out. He saw a crack at the top of the door, and said he could replace the panel but it would be a better deal to replace the whole door. When I asked him to look at the other two doors, he gave the same diagnosis. Brand new doors. He spent some time calling back and forth with the office, muttering to himself and complaining after he talked to my fiance and wasn't given an immediate yes to do the install. WHICH brings me to the wonderful service I had today with ABC Doors. My fiance and I discussed it in the evening, and I just didn't feel comfortable using this company or replacing the doors without getting a second opinion. Plus the guy seemed unprofessional. So I logged on to Angie's List and contacted by email both ABC and Southwest Garage Doors, both of which had been highly reviewed. ABC emailed me back around 7.30 this morning with a number and a name to call for service. I called him, made an appointment for 10.00 a.m. that I ended up having to push back to noon. Nelson called to confirm as soon as I made the appointment, then called to let me know he had arrived--at 12:05. He instantly went to work, bracing the cracked panel and fixing the middle structural piece. I asked him to check out the other two, we discovered a cracked panel on the third door, which he fixed as well, cutting a piece of metal to size as he had done with the first door. He came extremely well-prepared. Then he oiled up the springs of all three doors, and even programmed our car buttons, which we hadn't been able to figure out, showing me how to do it for future reference. He knew immediately the manufacturer by the sound of the doors, gave me lots of facts about the door manufacturers. I thought for sure this would cost a great deal, at least several hundred dollars, given another company was going to have me replace the doors. When the total was a hundred and some change, I was floored. Now all doors are much softer, the broken one is fixed, and the car is programmed. Could not be happier with my experience or the repair gentleman, Nelson, who came to help.
Description of Work: Two cracked panels replaced; springs oiled; car buttons reprogrammed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$133.74
Paul C.
09/2012
5.0
garage doors
+ -1 more
The technician called 15 minutes prior to arriving at our home. He was efficient and friendly. Did a great job and the garage door works again!
Description of Work: Technician repaired the garage door which was not closing because of a bent frame.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Robert H.
08/2012
5.0
garage doors
+ -1 more
I called ABC Door late on Thursday afternoon after our garage door would no longer close. The repair person arrived on time first thing Friday morning and repaired the door within the estimated time. The repairman was also helpful in exploring with me options for dealing with a very old system. Everyone at ABC Door was very polite and helpful, and the price was less than I anticipated. I will definitely use them in the future.
Description of Work: Repair our garage door that would not close due to foundation shifting.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Garage Doors,
Doors,
Fencing,
Wrought Iron,
Genealogy,
Garbage Collection
FAQ
ABC Door Co is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 4:30 PM
Tuesday: 7:00 AM - 4:30 PM
Wednesday: 7:00 AM - 4:30 PM
Thursday: 7:00 AM - 4:30 PM
Friday: 7:00 AM - 4:30 PM
Saturday: Closed
ABC Door Co accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, ABC Door Co offers free project estimates.
No, ABC Door Co does not offer eco-friendly accreditations.
No, ABC Door Co does not offer a senior discount.
Yes, ABC Door Co offers emergency services.
Yes, ABC Door Co offers warranties.
ABC Door Co offers the following services: Commercial & residential - standard raised panel doors, stamped steel carriage style door, custom wood doors, electric openers, repair, installation, maintenance and sales of commercial doors, wood glass & Broken Springs - replacement.