Abacus Plumbing, Air Conditioning and Electrical

Plumbing, Heating and Air Conditioning, Water Heaters,

About us

Abacus Plumbing, Air Conditioning & Electrical's Motto is "You Can Count On Us!" Honesty and Integrity are hallmarks of the Abacus business philosophy and are the foundation upon which the company was founded. Abacus serves well over 35,000 homeowners every year (and growing) while maintaining a solid reputation with customers. All technicians are background checked, drug screened, licensed or certified, and fully trained for their respective trades. Abacus Plumbing was founded in 2003 and has become one of the most reputable, largest local Plumbing, HVAC and Electrical companies in Houston, TX with well over 100 employees. You can count on the analysis of your plumbing, heating and air conditioning problem as well as their recommendations and the quality of the work. Abacus offers a 100% Customer Satisfaction Guarantee on all work and offers best-in-market product & installation warranties .

Business highlights

22 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing, Air Conditioning & Heating, & Electrical Repairs, Purchase, Installation & Maintenance, Drain & Sewer Cleaning, Water Heaters, Water Softening, Water Filtration, Air Filtration, Air Duct Cleaning.

Services we don't offer

Roofing, Wells & Pumps, Appliance Repair, alarms, security cameras

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.61,687 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
7%
3
5%
2
4%
1
8%


Rating CategoryRating out of 5
quality
4.7
value
4.0
professionalism
4.7
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 501-525 of 1687 reviews

Rosemary R.
03/2017
5.0
electrician
  + -1 more
Great. Even called to say they could show up early.
Description of Work: Electrical safety inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Paula F.
03/2017
5.0
plumbing
  + -1 more
Luis Martinez was friendly, courteous, took all the time needed to explain in a way that could be understood easily. He provided camera pictures to explain each item.
Description of Work: Annual Sewer Camera Inspection

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$129

Response from Abacus Plumbing, Air Conditioning and Electrical
Thank you for allowing us to service your home. We will be here when you need us 24/7. We look forward to another opportunity to earn your business.

Robert K.
03/2017
3.0
plumbing
  + -1 more
good..............however Aron left a really big hole in the wall and left it that way...I guess it was up to me to fix it?
Description of Work: gas line run

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

sallie R.
03/2017
4.0
plumbing
  + -1 more
very well. Greg Denton, the plumber, was great.
Description of Work: temperature/pressure relief valve on water heater replaced

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$212

Response from Abacus Plumbing, Air Conditioning and Electrical
Thank you for sending us feedback on the services we performed at your home. Please be sure to contact us in the future when services are needed again. When you do need us, we are here 24/7, you can count on us.

James K.
03/2017
5.0
plumbing, drain cleaning
  + 0 more
Work was performed and I was completely satisfied.
Description of Work: Repaired leak in my utility room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Patricia J.
03/2017
5.0
plumbing
  + -1 more
Disposal was replaced and outside faucet repaired. Service was very professional and friendly. What could have been an agonizing experience was avoided by great customer service.
Description of Work: Plumbing- kitchen disposal and outside faucet both leaking water.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Abacus Plumbing, Air Conditioning and Electrical
Thank you for sending us feedback on the services we performed at your home. Please be sure to contact us in the future when services are needed again. When you do need us, we are here 24/7, you can count on us.

Humberto S.
03/2017
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
The work done was excellent. It was completed in a timely manner and my unit is performing like brand new now. Great service overall.
Description of Work: A/C not cooling properly. Coil replaced, return plenums added, duct cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Abacus Plumbing, Air Conditioning and Electrical
Thank you for allowing us to service your home. We look forward to another opportunity to earn your business. We will be here when you need us 24/7, you can count on us.

Emily C.
03/2017
5.0
plumbing
  + -1 more
Jarrod J showed up at 8 am on a Sunday. He worked methodically to try to find the source of the leak. He started in the attic with the AC unit, then he checked out the 2nd floor bathrooms, and then determined the leak had to be in the ceiling. After listening for the leak, he opened the ceiling in the right spot and put on a clamp. I really appreciated his time in teaching me what the repair options were and his patience while I decided what to do.
Description of Work: There was a leak in the ceiling above kitchen that showed up as water pooling under paint in walls.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Response from Abacus Plumbing, Air Conditioning and Electrical
Thank you for allowing us to service your home. We will be here when you need us 24/7. We look forward to another opportunity to earn your business.

SHARLENE N.
03/2017
5.0
plumbing
  + -1 more
Perfectly as always! Abacus techs are professional and courteous. We are long time customers and plan to stay so.
Description of Work: We had a toilet replaced and a clogged drain cleared.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Abacus Plumbing, Air Conditioning and Electrical
Thank you for sending us feedback on the services we performed at your home. Please be sure to contact us in the future when services are needed again. When you do need us, we are here 24/[Member Information Removed], you can count on us.

audrea F.
03/2017
5.0
plumbing
  + -1 more
The technician was able to come out the same day. He was able to troubleshoot my problem and fix it within an hour.
Description of Work: Electrical

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Abacus Plumbing, Air Conditioning and Electrical
Thank you for sending us feedback on the services we performed at your home. Please be sure to contact us in the future when services are needed again. When you do need us, we are here 24/7, you can count on us.

James S.
03/2017
5.0
heating & air conditioning/hvac
  + -1 more
Abacus HVAC Samuel Rivera came to tune up my system, diagnose some lingering problems and make a furnace repair., He arrived at the promised. Within 5 minutes he diagnosed my on-going problems and found new problems, including the filtration had been installed backwards by the original installer (not Abacus).. Apart from his great technical capabilities, Samuel was customer focused and thorough. Technicians like Samuel make it easy to recommend Abacus HVAC.
Description of Work: HVAC repair and tune-up

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Abacus Plumbing, Air Conditioning and Electrical
Thank you, for sending us a review of your customer experience. We pay very close attention to the reactions of our customer and are constantly looking for opportunities to improve our customer's experience. I will be sure to pass along your comments of our tech Samuel to his manager. Please keep us in mind should you require assistance with any future services. We will be here when you need us 24/7, you can count on us.

Beth P.
03/2017
5.0
plumbing
  + -1 more
Showed up exactly when they said they would and kept us informed during the entire process. Everyone from the digging crew to the supervisors were professional and polite. Always left the work area clean and protected. May seem pricey but well worth it and work is guaranteed. We paid more to have a plumber do a similar but much smaller job at a rent house in Houston. Would definitely use them again.
Description of Work: Major plumbing job tunneling under the house to repair old broken pipes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Response from Abacus Plumbing, Air Conditioning and Electrical
Thank you for sending us feedback on the services we performed at your home. We pay very close attention to the reactions of our customers. We will be here when you need us 24/7, you can count on us.

Alexander M.
03/2017
5.0
plumbing
  + -1 more
I was very happy with the representative's professionalism and capability.
Description of Work: Abacus Plumbing gave my home's plumbing systems a checkup, and helped my to prioritize and get estimates on the things that needed fixing. The representative did fix a running toilet during the visit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Abacus Plumbing, Air Conditioning and Electrical
Thank you for sending us feedback on the services we performed at your home. Please be sure to contact us in the future when services are needed again. When you do need us, we are here 24/7, you can count on us.

Bryan R.
03/2017
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Physically showed me what he was seeing and how to address issues vs just assuming I knew where and what needed to be done for maintenance and operations.
Description of Work: We are members of their AC service plan. The Techs they send out are always prompt, informative and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Abacus Plumbing, Air Conditioning and Electrical
Thank you for sending us feedback on the services we performed at your home. Please be sure to contact us in the future when services are needed again. When you do need us, we are here 24/7, you can count on us.

JoAnn W.
03/2017
5.0
plumbing, water heater repair
  + 0 more
I was very satisfied for the final service from ABACUS. It did take 3 service calls to detect the problem and finally install a new hot water heater but I was given credit for previous $$ spent and treated very fairly. I was able to purchase the service contract as part of the overall cost.
Description of Work: New hot water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Abacus Plumbing, Air Conditioning and Electrical
Thank you for allowing us to service your home. We look forward to another opportunity to earn your business. We will be here when you need us 24/7, you can count on us.

Janice R.
03/2017
5.0
plumbing
  + -1 more
The technician, Jason, arrived on time and was very friendly and professional. He informed me of everything he was going to do and did the work in a timely manner. He was very thorough.
Description of Work: A plumbing inspection was performed according to my club membership.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Abacus Plumbing, Air Conditioning and Electrical
Thank you for sending us feedback on the services we performed at your home. Please be sure to contact us in the future when services are needed again. When you do need us, we are here 24/7, you can count on us.

Sharon L.
03/2017
5.0
electrician, plumbing
  + 0 more
They did a very good job of it. It took them about 3 to 4 hours, which Andrew told me that it would. They finished by labeling the panel, the old one had not been labeled all the way. I was very pleased with the work. They made sure everything worked before they left. This is the second electrical job Abacus has done and I was pleased with all the techs they have sent.
Description of Work: I had a new electrical panel installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Abacus Plumbing, Air Conditioning and Electrical
Thank you for sending us feedback on the services we performed at your home. We pay very close attention to the reactions of our customer experience. We look forward to another opportunity to earn your business. When you do need us, we are here 24/7, you can count on us.

Gary B.
03/2017
5.0
plumbing
  + -1 more
Great. I am glad to have chosen Abacus. They were very professional .
Description of Work: Plumbing in kitchen .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Abacus Plumbing, Air Conditioning and Electrical
Thank you for allowing us to service your home. We will be here when you need us 24/7. We look forward to another opportunity to earn your business.

Thomas S.
03/2017
5.0
heating & air conditioning/hvac
  + -1 more
The technician, Antoine, was personal and competent. He answered my questions as we moved from unit to unit in a straight forward and understandable way. He took time to explain all of my questions. His work was efficient, neat, and thorough. I would highly recommend Abacus for anyone's A/C inspection and maintenance.
Description of Work: Annual A/C inspection for our three home units.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Abacus Plumbing, Air Conditioning and Electrical
Thank you for allowing us to service your home. We will be here when you need us 24/7. We look forward to another opportunity to earn your business.

Crissy S.
03/2017
5.0
plumbing, water heater repair
  + 0 more
It went very well. They were very professional, on time and answered all our questions.
Description of Work: Plumbing work, install tankless water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Abacus Plumbing, Air Conditioning and Electrical
Thank you for allowing us to service your home. We look forward to another opportunity to earn your business. We will be here when you need us 24/7, you can count on us.

Jordan S.
02/2017
5.0
heating & air conditioning/hvac
  + -1 more
As we've come to expect with Abacus, the customer service and workmanship were exceptional. We had them out to perform a routine inspection on our AC system and they helped walk us through the condition of our system in detail, let us know of their thoughts and suggestions on maintenance activities, and provided a thorough, honest inspection report. We'll definitely be using them for future HVAC, plumbing, and similar needs around our home.
Description of Work: Air conditioning inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Abacus Plumbing, Air Conditioning and Electrical
Thank you for sending us feedback on the services we performed at your home. Please be sure to contact us in the future when services are needed again. When you do need us, we are here 24/7, you can count on us.

Richard W.
02/2017
5.0
home inspection, plumbing, water heater repair
  + 1 more
Gregg, our technician, was professional, yet friendly. He let me tag along as he completed the annual plumbing inspection and answered all my questions. He helped me understand the pros and cons of tank-less water heaters because the standard ones we have are "getting on in years" (a little like their owners=) As usual, Abacus exceeded this customer's expectations.
Description of Work: Annual plumbing inspection

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Abacus Plumbing, Air Conditioning and Electrical
Thank you for allowing us to service your home. We will be here when you need us 24/7. We look forward to another opportunity to earn your business.

Kenneth H.
02/2017
2.0
heating & air conditioning/hvac
  + -1 more
Abacus told me that I had to replace my system for a minimum of $5000. I paid them $49 for the trip. I called Richmond's Air the next day. They came out and adjusted the float in the pan and re-attached wires that Abacus had disconnected. My system is now running fine and Richmond's didn't charge me at all.
Description of Work: My A/C was not working. I asked Abacus to diagnose the problem.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
5.0

$49

Response from Abacus Plumbing, Air Conditioning and Electrical
Thank you, for sending us a review of your customer experience. We pay very close attention to the reactions of our customer and are constantly looking for opportunities to improve our customer's experience. I will be sure to pass along your comments of our tech James to his manager. Please keep us in mind should you require assistance with other services we provide. Our main contact number is 713 812 7070 and we are open 24/7.

Rose M.
02/2017
3.0
plumbing, drain cleaning
  + 0 more
Invoice shows a "Membership Rate" for members only. What is that and who knew?
Description of Work: I think the Driveway Storm Drain is clogged and a pipe may be broken. I explained that to Phone Rep. I only wanted a quote so we can compare prices. Abacus Phone Rep said someone could be there today to provide a free quote. Tech arrived timely as agreed, however he charged $50. for the "free"quote. Certainly it would be a free quote if we paid $1,190.00 for the repair service. I should have been told it would cost $50 to provide a quote, so I could make the decision to say "yes" or "no." to the Service Call. Instead the decision was made for me. Not happy and will not call Abacus again.

Rating CategoryRating out of 5
value
2.0
punctuality
4.0

$50

Response from Abacus Plumbing, Air Conditioning and Electrical
Thank you for sending us feedback on the services we performed at your home. We pay very close attention to the reactions of our customer and are constantly looking for opportunities to improve our customer's experience. We will contact you to discuss this matter.

joe C.
02/2017
5.0
plumbing, water heater repair
  + 0 more
Very professional, in and out in about 3.5 hours on a sunday morning
Description of Work: replace water heater

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Response from Abacus Plumbing, Air Conditioning and Electrical
Thank you for sending us feedback on the services we performed at your home. Please be sure to contact us in the future when services are needed again. When you do need us, we are here 24/7, you can count on us.

Contact information

4001 Kendrick Plaza Dr, Houston, TX 77032

http://www.abacusplumbing.net

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
M-20628
Trade License Locale
TX
Trade License Authority
Texas State Board of Plumbing Examiners
Trade License Expiration
10/31/2023

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Water Heaters,
Electrical,
Drain Cleaning,
Sewer Cleaning,
Natural Gas Lines,
Drain Pipe Installation,
Water Filtration and Softening,
Kitchen and Bath Remodeling

FAQ

Abacus Plumbing, Air Conditioning and Electrical is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Abacus Plumbing, Air Conditioning and Electrical accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Abacus Plumbing, Air Conditioning and Electrical does not offer free project estimates.
Yes, Abacus Plumbing, Air Conditioning and Electrical offers eco-friendly accreditations.
No, Abacus Plumbing, Air Conditioning and Electrical does not offer a senior discount.
Yes, Abacus Plumbing, Air Conditioning and Electrical offers emergency services.
Yes, Abacus Plumbing, Air Conditioning and Electrical offers warranties.
Abacus Plumbing, Air Conditioning and Electrical offers the following services: Plumbing, Air Conditioning & Heating, & Electrical Repairs, Purchase, Installation & Maintenance, Drain & Sewer Cleaning, Water Heaters, Water Softening, Water Filtration, Air Filtration, Air Duct Cleaning.
Roofing, Wells & Pumps, Appliance Repair, alarms, security cameras

Contact information

4001 Kendrick Plaza Dr, Houston, TX 77032

http://www.abacusplumbing.net

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day