Abacus Plumbing, Air Conditioning and Electrical

Plumbing, Heating and Air Conditioning, Water Heaters,

About us

Abacus Plumbing, Air Conditioning & Electrical's Motto is "You Can Count On Us!" Honesty and Integrity are hallmarks of the Abacus business philosophy and are the foundation upon which the company was founded. Abacus serves well over 35,000 homeowners every year (and growing) while maintaining a solid reputation with customers. All technicians are background checked, drug screened, licensed or certified, and fully trained for their respective trades. Abacus Plumbing was founded in 2003 and has become one of the most reputable, largest local Plumbing, HVAC and Electrical companies in Houston, TX with well over 100 employees. You can count on the analysis of your plumbing, heating and air conditioning problem as well as their recommendations and the quality of the work. Abacus offers a 100% Customer Satisfaction Guarantee on all work and offers best-in-market product & installation warranties .

Business highlights

22 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing, Air Conditioning & Heating, & Electrical Repairs, Purchase, Installation & Maintenance, Drain & Sewer Cleaning, Water Heaters, Water Softening, Water Filtration, Air Filtration, Air Duct Cleaning.

Services we don't offer

Roofing, Wells & Pumps, Appliance Repair, alarms, security cameras

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.61,687 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
7%
3
5%
2
4%
1
8%


Rating CategoryRating out of 5
quality
4.7
value
4.0
professionalism
4.7
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 476-500 of 1687 reviews

Bradley W.
04/2017
5.0
electrician, heating & air conditioning/hvac, plumbing
  + 1 more
They exceeded all expectations, the water valves got replaced to my satisfaction with discounts and other things so i could pay less. He directed me to the website and put a 50$ discount on my service. Very personable, I use him frequently. I've got electrical, gas, and heating services available with discounts through them.
Description of Work: Gas inspection, leak inseaction, replace water valves.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Abacus Plumbing, Air Conditioning and Electrical
Thank you for sending us feedback on the services we performed at your home. Please be sure to contact us in the future when services are needed again. When you do need us, we are here 24/7, you can count on us.

DEBBIE W.
04/2017
5.0
plumbing
  + -1 more
PERFECT. Punctual, courteous, respectful and did an incredible install. Have used many times, and will continue to do so for any plumbing issue.
Description of Work: Moving plumbing for change of location of ice maker and rerunning gas line for gas cooktop after flood demo.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,100

Response from Abacus Plumbing, Air Conditioning and Electrical
Thank you for sending us feedback on the services we performed at your home. Please be sure to contact us in the future when services are needed again. When you do need us, we are here 24/7, you can count on us.

David H.
04/2017
3.0
plumbing
  + -1 more
Terrible- The estimate was $1,500.00 more than a local competitor. Guess who I went with? Will never trust this company again.
Description of Work: I received an estimate for a gas line installation for my gas BBQ

Rating CategoryRating out of 5
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$2,358

Response from Abacus Plumbing, Air Conditioning and Electrical
Thank you for sending us feedback on the services we performed at your home. We pay very close attention to the reactions of our customer and are constantly looking for opportunities to improve our customer's experience. We will contact you to discuss this matter.

Raymond M.
04/2017
5.0
plumbing
  + -1 more
They showed up on time and repairs were completed. Everyone was very n ice and professional and I received an electronic copy of the invoice.
Description of Work: Hot water heater in the attic was leaking. While they were there I had them replace several other components of my water heaters as preventative measures.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Abacus Plumbing, Air Conditioning and Electrical
Thank you for allowing us to service your home. We will be here when you need us 24/7. We look forward to another opportunity to earn your business.

Catherine S.
04/2017
5.0
electrician, heating & air conditioning/hvac, plumbing, water heater repair
  + 2 more
Excellent service. Prompt, professional, knowledgeable, and courteous. THIS is how customer service should be!
Description of Work: Annual inspection of my HVAC, plumbing and electrical systems. I have had remodel work done and electrical work added due to the project. I wanted to be sure all my systems are operating and performing well following the changes made by the remodel.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Abacus Plumbing, Air Conditioning and Electrical
Thank you for allowing us to service your home. We will be here when you need us 24/7. We look forward to another opportunity to earn your business.

Wendy J.
04/2017
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Recommendation clear with description of benefits of different systems.We chose 18 month interest free financing and were approved on the spot. Installation scheduled and very set up for day prior. Technicians volunteered to wear shoe covers in my house. Couldn't tell they were here after they left.
Description of Work: Replacement of Air Conditioning/Furnace unit for third floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Abacus Plumbing, Air Conditioning and Electrical
Thank you for sending us feedback on the services we performed at your home. Please be sure to contact us in the future when services are needed again. When you do need us, we are here 24/7, you can count on us.

Johna W.
04/2017
5.0
plumbing
  + -1 more
I was given options. They were very courteous and did a good job.
Description of Work: Unclog bathtub.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

Response from Abacus Plumbing, Air Conditioning and Electrical
Thank you for sending us feedback on the services we performed at your home. Please be sure to contact us in the future when services are needed again. When you do need us, we are here 24/7, you can count on us.

Kwame S.
04/2017
5.0
plumbing
  + -1 more
They were very professional. Arrived on time and handled everything - even provided some tips to avoid future issues.
Description of Work: Fixing toilet and several faucets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Abacus Plumbing, Air Conditioning and Electrical
Thank you for sending us feedback on the services we performed at your home. Please be sure to contact us in the future when services are needed again. When you do need us, we are here 24/7, you can count on us.

Robert L.
04/2017
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
It's part of my membership. Well, it's a membership so when they come out to do the service. They're just doing the inspection so there's no charge.
Description of Work: I get regular checkups on my heating and A/C.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Abacus Plumbing, Air Conditioning and Electrical
Thank you for sending us feedback on the services we performed at your home. We pay very close attention to the reactions of our customer experience. We look forward to another opportunity to earn your business. When you do need us, we are here 24/7, you can count on us.

Scott D.
04/2017
5.0
plumbing, drain cleaning
  + 0 more
Great! They did the job but the tech wasn't happy with the way the water was flowing so he cut it all out and did it again to make sure it was perfect. We will absolutely use them again.
Description of Work: They rebuilt the main clean-out drain for the house that was clogged with roots.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro

Response from Abacus Plumbing, Air Conditioning and Electrical
Thank you for sending us feedback on the services we performed at your home. Please be sure to contact us in the future when services are needed again. When you do need us, we are here 24/7, you can count on us.

Walter G.
04/2017
5.0
plumbing
  + -1 more
Service was prompt and the plumber performed in a professional manner. I was very satisfied with the plumber and the results of his work. I plan to call Abacus for future problems
Description of Work: Shower valve was not working properly. This did not allow the adjustment of water flow. As a result, the water flow could not be turned off. The shower valve was replaced. The brass diverter spout was also replaced.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$535

Response from Abacus Plumbing, Air Conditioning and Electrical
Thank you for sending us feedback on the services we performed at your home. Please be sure to contact us in the future when services are needed again. When you do need us, we are here 24/7, you can count on us.

Carolyn K.
04/2017
5.0
heating & air conditioning/hvac
  + -1 more
Turned it around in 2 days. Very professional.
Description of Work: Completely replaced HVAC & ducts. Old system was 35 years old.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$13,700

Response from Abacus Plumbing, Air Conditioning and Electrical
Thank you for sending us feedback on the services we performed at your home. Please be sure to contact us in the future when services are needed again. When you do need us, we are here 24/7, you can count on us.

Amber Y.
04/2017
5.0
plumbing
  + -1 more
It went really well. They fixed that and recommended a company to come in and repair the water damage. They came the same day and stayed to the job was done after. They gave multiple options and explained them all. They also came back to fix a problem that came up when one of the parts had a manufacturing defect. They came the same day on that. Great job.
Description of Work: I had a leak in a toilet that went through the ceiling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Abacus Plumbing, Air Conditioning and Electrical
Thank you for sending us feedback on the services we performed at your home. Please be sure to contact us in the future when services are needed again. When you do need us, we are here 24/7, you can count on us.

Diane I.
04/2017
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
John C. from Abacus was excellent!!! He was professional, friendly, funny, and most of all he knew what we needed to get our house comfortable again! Don't go with just any company (I have been through 3 or 4 the last few summers with little help and lots of money going out of my pockets). The system we have now is great and with Abacus we have the service to back it up!! Thank you! We did go with the top of the line system (Lennox 20 Seer system with new digital thermostats). Our temperature and humidity readings are finally where we need them!!!
Description of Work: We needed a new HVAC system after having issues with a 7 year old system declining.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Abacus Plumbing, Air Conditioning and Electrical
Thank you for sending us feedback on the services we performed at your home. Please be sure to contact us in the future when services are needed again. When you do need us, we are here 24/7, you can count on us.

pierre H.
04/2017
5.0
plumbing
  + -1 more
The last time I had a leak, a few months ago, I went to Abacus. They're good - the company. I'd say it took about three hours to complete the service. They left the area clean; they swept.
Description of Work: They replaced a pipe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

James A.
04/2017
5.0
plumbing
  + -1 more
Replaced valves without any issues, Professional and courteous service.
Description of Work: replace kitchen faucet wall valves and ordered knob valves from delta.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Abacus Plumbing, Air Conditioning and Electrical
Thank you for sending us feedback on the services we performed at your home. Please be sure to contact us in the future when services are needed again. When you do need us, we are here 24/7, you can count on us.

Beverly Z.
04/2017
3.0
heating & air conditioning/hvac, water heater repair
  + 0 more
I had to have my hot water heater replaced. The service man did a great job and made sure the water heater was replaced that day. The air conditioning service man suggested I purchase a special light and an exhaust fan to help mold problems in the attic. I paid for the service and scheduled a date and time for them to return. I took the entire day off and they never showed up. I made several calls to Abacus and they finally told me the service man did not order the parts. I canceled the service and asked for a full refund, which I did receive.
Description of Work: Air conditioner service call and water heater problems.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0


Response from Abacus Plumbing, Air Conditioning and Electrical
Thank you for sending us your feedback. We understand your dissatisfaction, and we honestly apologize for the inconvenience. Please rests assure that your comment is welcomed because we are constantly looking for opportunities to improve our customers' experience. we have handled this issue internally and we will constantly keep improving. Once again, thank you for your feedback.

Janet F.
04/2017
5.0
plumbing
  + -1 more
It went great. It took about 20 minutes to change out the valve and it's working great.
Description of Work: I bought a new gas dryer to replace a 25 year old dryer. The new dryer needed a new gas valve as the old one was a different size.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Abacus Plumbing, Air Conditioning and Electrical
Thank you for sending us feedback on the services we performed at your home. Please be sure to contact us in the future when services are needed again. When you do need us, we are here 24/7, you can count on us.

Dennis V.
04/2017
5.0
plumbing
  + -1 more
Work performed was done very quickly with very high quality workmanship. Lonnie was professional and explained the options, costs and possible alternatives. He completed the work in minutes and well before I thought he'd complete the work.
Description of Work: Leak of outside faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Abacus Plumbing, Air Conditioning and Electrical
Thank you for sending us feedback on the services we performed at your home. Please be sure to contact us in the future when services are needed again. When you do need us, we are here 24/7, you can count on us.

Barbara W.
04/2017
1.0
heating & air conditioning/hvac
  + -1 more
Since I have been using Abacus for the last 2 years for my yearly AC and Heating checks I have noticed that they are more focused on selling me something that I have not asked for. I will not be using Abacus again. I gave them a high grade for professionalism and the techs have always been very professional but I feel like they misrepresent what actually needs to be done.
Description of Work: Routine A/C maintenance. 2 service techs said I needed to replace my evaporator coil on my 7 year old Carrier 3.5 ton AC. They said it was rusty. My evaporator coil was still under warranty and one of the techs told me that they company who installed it (sold their business) did not register it and I would have to pay for the new evaporator coil plus installation to the tune of $4100. They also quoted me prices for 13 Seer & 16 Seer Lennox system, which was a total of almost $12,000. I called another AC company and got a second opinion. They called Carrier and found out my evaporator coil was still in warranty and came out and replaced it under warranty and replaced coolant for $1500.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0


Response from Abacus Plumbing, Air Conditioning and Electrical
Thank you for sending us feedback on the services we performed at your home. We pay very close attention to the reactions of our customer experience. Both positive and negative feedback from our customers not only tells us what we are doing right and need to continue, it can also make us aware of opportunities for improvement. We will be giving you a call to discuss this matter.

Jillian G.
04/2017
5.0
plumbing
  + -1 more
We are about to use Abacus again for some HVAC stuff. They do great work. They are expensive, but they did a great job.
Description of Work: We just recently used Abacus Plumbing Air Conditioning & Electrical for plumbing. They installed a water filtration system.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from Abacus Plumbing, Air Conditioning and Electrical
Thank you for sending us feedback on the services we performed at your home. We pay very close attention to the reactions of our customer experience. We look forward to another opportunity to earn your business. When you do need us, we are here 24/7, you can count on us.

Rev. Cecil B.
04/2017
5.0
plumbing, drain pipe, sewer cleaning
  + 1 more
It was a big, costly job that involved at least two technicians and numerous laborers. Took a little over one week. The refilling of the trenches dug in the yard and repositioning the original grass was done very well. You cannot even tell over a month later the yard was dug up. The cement was replaced where they had to cut through and dig to get to the line and break. It has been a month and everything appears to be working well. Abacus gave us a 10 year warranty that the work would be redone and materials replaced if needed at no cost. Each step and cost of the project was clearly explained by the technicians and was handled professionally.
Description of Work: Repair and replace a broken sewage line underneath the back part of the house all the way to the main city drainage system located in the back yard. Involved cutting through our patio, digging up under our house about 6+ feet, repairing and replacing the broken sewage line joint, digging up the existing sewer line and replacing it with new materials to get the drop that was needed to the main city sewer line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,300

Response from Abacus Plumbing, Air Conditioning and Electrical
Thank you for sending us feedback on the services we performed at your home. Please be sure to contact us in the future when services are needed again. When you do need us, we are here 24/7, you can count on us.

Michael C.
04/2017
5.0
plumbing, water heater repair
  + 0 more
It went well! Abacus was professional, friendly, and finished the job in a timely manner. I'm sure there are less expensive options out there, but I was highly satisfied with the entire experience and would use them again.
Description of Work: My air conditioning unit had a blockage that needed to be removed to stop leaking and improve the performance of the a/c unit.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$330

Response from Abacus Plumbing, Air Conditioning and Electrical
Thank you for allowing us to service your home. We will be here when you need us 24/7. We look forward to another opportunity to earn your business.

Ricky F.
04/2017
5.0
electrician, heating & air conditioning/hvac
  + 0 more
Great! I had an AC problem. The company called me 45 minutes prior to the arrival of the technician. Jason was helpful. He gave me all my options, costs, and helped me to understand the issues going on. I would def recommend this company again! Great work. Professional. Punctual.
Description of Work: Air conditioning and electrical services

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from Abacus Plumbing, Air Conditioning and Electrical
Thank you for allowing us to service your home. We will be here when you need us 24/7. We look forward to another opportunity to earn your business.

Rosemary R.
03/2017
5.0
heating & air conditioning/hvac
  + -1 more
Great. Had a freon leak and it was quickly repaired. Service was excellent.
Description of Work: AC tune up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$63

Response from Abacus Plumbing, Air Conditioning and Electrical
Thank you for allowing us to service your home. We will be here when you need us 24/7. We look forward to another opportunity to earn your business.

Contact information

4001 Kendrick Plaza Dr, Houston, TX 77032

http://www.abacusplumbing.net

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
M-20628
Trade License Locale
TX
Trade License Authority
Texas State Board of Plumbing Examiners
Trade License Expiration
10/31/2023

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Water Heaters,
Electrical,
Drain Cleaning,
Sewer Cleaning,
Natural Gas Lines,
Drain Pipe Installation,
Water Filtration and Softening,
Kitchen and Bath Remodeling

FAQ

Abacus Plumbing, Air Conditioning and Electrical is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Abacus Plumbing, Air Conditioning and Electrical accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Abacus Plumbing, Air Conditioning and Electrical does not offer free project estimates.
Yes, Abacus Plumbing, Air Conditioning and Electrical offers eco-friendly accreditations.
No, Abacus Plumbing, Air Conditioning and Electrical does not offer a senior discount.
Yes, Abacus Plumbing, Air Conditioning and Electrical offers emergency services.
Yes, Abacus Plumbing, Air Conditioning and Electrical offers warranties.
Abacus Plumbing, Air Conditioning and Electrical offers the following services: Plumbing, Air Conditioning & Heating, & Electrical Repairs, Purchase, Installation & Maintenance, Drain & Sewer Cleaning, Water Heaters, Water Softening, Water Filtration, Air Filtration, Air Duct Cleaning.
Roofing, Wells & Pumps, Appliance Repair, alarms, security cameras

Contact information

4001 Kendrick Plaza Dr, Houston, TX 77032

http://www.abacusplumbing.net

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day